Tasca Buick GMC Palm Harbor

The sales department for Dick Norris Buick GMC helped my wife and I fill out the application for a new car lease, provided beverages, a consultation with an AllState insurance agent, signing lease papers wife and I fill out the application for a new car lease, provided beverages, a consultation with an AllState insurance agent, signing lease papers and a demo of the various accessories in our new lease vehicle with patience,a great sense of humor and were very personable. They not only enjoy working at Dick Norris BuickGMC but also believe in the Quality and durability of the Buick GMC vehicles that they sell! More

I have purchased a total of 4 vehicles from Joe D and this last one was a new truck purchase. I did shop around a little to see what kind of prices were out there from a few other dealers this time just this last one was a new truck purchase. I did shop around a little to see what kind of prices were out there from a few other dealers this time just to see what new truck prices were since I've been out of the market dealing with new vehicles for a while. I had 2 very bad experiences with bait and switch and pricing on vehicles that were quoted over the phone by 2 competing dealers in the area. What a difference in professionalism and honesty I was rewarded with at Dick Norris in Palm Harber. Joe worked real hard to accommodate me once again. The whole process was a great experience and I love the Sierra I bought! I will never buy another vehicle again from anyone else but Dick Norris and Joe D. The whole dealership has quite a group of employees there and I just wanted to share this with anyone looking for a vehicle. This almost sounds like a paid advertisement but that's how strongly I feel about the difference in professionalism at different dealerships. More

My overall experience with the personel working at Dick Norris of Palm Harbor was outstanding. The moment i made the first phone call to the last handshake before i drove off, was a very welcoming experie Norris of Palm Harbor was outstanding. The moment i made the first phone call to the last handshake before i drove off, was a very welcoming experience. Throughout the buying process everyone was polite, kind and enjoyable. The people working there definitely have a strong family type bond and it was nice to see people who enjoy their job. I would absolutely recommend the Dick Norris Dealership of Palm Harbor to anyone who is thinking about buying a new or used car/truck. I look forward to returning for scheduled maintenance checks/servicing. Very happy with my choice of buying a truck with them, most likely will do it again. More

Joe was a pleasure to work with also the other Joe was awesome to work with. The whole team was a pleasure to work with. awesome to work with. The whole team was a pleasure to work with. More

Great experience, no nonsence people, no haggling and did what it took to earn my business. I will definetly condsider purchasing another vehicle with Dick Norris Palm Harbor! what it took to earn my business. I will definetly condsider purchasing another vehicle with Dick Norris Palm Harbor! More

Everyone knows that going to a new car dealership is about as fun as going to the dentist. We all know the games they play.... the tricks and gimmicks played to get your money. This group is NOT one o about as fun as going to the dentist. We all know the games they play.... the tricks and gimmicks played to get your money. This group is NOT one of those dealerships. Low to No pressure and JIm was great to work with. I used to be in auto sales and know all the tricks like, get the prospect in the building, go with the prospect on the test drive or "I WILL LOSE MY JOB IF I DON"T GIVE YOU A TEST DRIVE.... PLEASE HELP ME". Upsell upsell upsell and then go for the close. "Wow you look great in that car"! "What do I have to do to put you in this car today?" Again... there was none of that from this dealership. I strongly recommend you visit Jim. I would send my wife, mother or grandmother and know that he would treat them honestly and professionally. That being said, I haven't worked with their service department yet but I expect to be just as satisfied. They have won my business and I will buy another car from them soon. So should you! Thank you guys..... you took the pain out of buying a car! More

From our first words with Dan, We're looking for our son. Dan says is he lost? No, oh, I'm sorry we are looking for a truck for our son, he's at work, thought we would help with the search process. D son. Dan says is he lost? No, oh, I'm sorry we are looking for a truck for our son, he's at work, thought we would help with the search process. Dan says okay, glad he's not lost. From what we thought he could afford to a detail of what to look at, step by step, he gave us direction, but the ultimate decision was our sons! Test drove it to his job, held it a week, so he could have enough for the down payment..worked with the finance department for a first time buyer with zero credit history. We found that the entire staff,,,Dan (salesman) Dean (business manger) Jim (finance) Joe (used car sales manager) Kathy (insurance) and Dick Norris were not only professional they made all of us feel like we were doing business with family. My husband and I have been loyal since we purchased our 2008 Acadia new and our 2005 Sport Trac used from the Clearwater location..the sales, business and service staff are so above board, they are professional, down to earth, understanding, and knowledgable. It does not matter what location you are in Palm Harbor or Clearwater this family will be loyal Dick Norris customers. Thank you! Thank you! Thank you! More

Mr. DeNittis, was extremely helpful and friendly. He assisted us in locating a vehicle that met our needs. All of the options and financial parameters were on the vehicle due to the professionalism and assisted us in locating a vehicle that met our needs. All of the options and financial parameters were on the vehicle due to the professionalism and knowledge of Joe DeNittis. The vehicle that we selected had an odor of cigarette smoke in it. Joe made sure the vehicle was in perfect condition when we received it. Bill and Nancy Baird More

We previously owned a 2000 GMC Yukon Denali SUV which was beginning to show its age. I have been using this dealer's service department for some time, with excellent customer service, so my first thought was beginning to show its age. I have been using this dealer's service department for some time, with excellent customer service, so my first thought was to try them first while buying my new vehicle. I'm glad I did. The buying experience was better than I expected it to be. Their sales rep first spent time talking to me and my wife to understand what we were looking for in our new vehicle. Then when he understood our needs and our budget, he proceeded to discuss our options. Finally we test drove various vehicles until we found the one that we thought would best serve our needs. Finally, they suggested that we take the vehicle home overnight so that we could give it a good test drive without the salesman distracting us. We took him up on this suggestion. They gassed up the vehicle and we drove it for the remainder of the day, then the next day we took it for another drive, this time on a highway. By the end of this test ride, my wife and I had made up our mind to buy this vehicle. We returned to the dealership later in the afternoon to work out the financing that would fit our budget and drove home with our new vehicle. I would have to rate our experience with this dealership as excellent. The sales staff is just as good as their service department staff, EXCELLENT! They made what could have been a very stressful event into a very joyful event in my life. More

Good selection of vehicles. All the staff was helpful, friendly and knowledgeable. Dan King, the salesman that we dealt with, was a real, professional, no high pressure, just a friendly and knowledgeable. friendly and knowledgeable. Dan King, the salesman that we dealt with, was a real, professional, no high pressure, just a friendly and knowledgeable. We paid a fair price for a really nice GMC Terrain. More