
Tasca Buick GMC Palm Harbor
Palm Harbor, FL
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Awesome Service Always a pleasure dealing with Max in the service depart. This time I also had to deal with Brent (service manager) on a warranty issue regarding the Always a pleasure dealing with Max in the service depart. This time I also had to deal with Brent (service manager) on a warranty issue regarding the paint pealing on the roof of my truck. I did purchase the Diamond Warranty for the exterior and interior of my truck, which I am glad i did. Brent contacted then directly, filled out the warranty form and submitted it. I don't know how many dealerships would do that for their customers. More
Asked for GM Assistance and Resolved Issue Had a problem we tried several times to correct under warranty. Kept coming back. Once out of warranty, Setvice Tech recommended asking GM for assista Had a problem we tried several times to correct under warranty. Kept coming back. Once out of warranty, Setvice Tech recommended asking GM for assistance and was approved. Problem was resolved and very pleased with results of the Service Tech's efforts. More
A terrific car buying experience Kyle and Athena were caring and kind and somehow managed to allow me to purchase a great car despite my significant credit challenges. Terrific exper Kyle and Athena were caring and kind and somehow managed to allow me to purchase a great car despite my significant credit challenges. Terrific experience! More
Excellent customer service at this Dealership Service adviser Max is very easy to work with and is very good at his job and gets everything done promptly and very thourghly. Working with Max is ve Service adviser Max is very easy to work with and is very good at his job and gets everything done promptly and very thourghly. Working with Max is very easy. More
Convenient after hour drop-offs I got a flat tire in Tampa and had the road-service change my tire and put my spare. I couldn't drive all the way to Tarpon Springs with the spare on I got a flat tire in Tampa and had the road-service change my tire and put my spare. I couldn't drive all the way to Tarpon Springs with the spare on so called the dealership at around 6 pm and the lady told me I could just drop the car off at the service area and they would take care of it in the am; and so they did! Thank you! More
Leave with more issues than when I brought it in I bought my Enclave new from Dick Norris Palm Harbor in 2013. I've brought it in many times for various things. Most of the time, I had to bring it ba I bought my Enclave new from Dick Norris Palm Harbor in 2013. I've brought it in many times for various things. Most of the time, I had to bring it back in due to their mistakes. I've had grease marks on the interior, the body panels not reinstalled correctly and the latest, my steering column does not go all the way up, like it did before I brought it in. My husband had to change his seat setting so he could see the speedometer. When we pointed it out to Dennis, he said they didn't do anything to the steering column. They fixed a rattle that was coming from it. Whatever they did messed up my steering column. I've had my Enclave in at least 5 times for the hands free phone, and it's still not right. I've lost so much time and money bringing my vehicle to Dick Norris. I will not return and do not recommend them to anyone. More
Honest We enjoy the friendly people that pay attention to detail and always have their happy faces on. Look forward to many years of service from Dick Norri We enjoy the friendly people that pay attention to detail and always have their happy faces on. Look forward to many years of service from Dick Norris. More
Great people The staff is so friendly and helpful they are very efficient getting your vehicle in to look at, you are greeted as soon as you pull up.always with a The staff is so friendly and helpful they are very efficient getting your vehicle in to look at, you are greeted as soon as you pull up.always with a smile. Doug is great... Took good care of me More
Great Dealership. The greeters and service writers at this dealership are the friendliest and most and efficient of any dealer in our area. I’ve shopped for new vehicl The greeters and service writers at this dealership are the friendliest and most and efficient of any dealer in our area. I’ve shopped for new vehicles there only every four or five years, but my salesman always remembers and acknowledges me even if I’m just in for service. Both Max Johnson in service and John Bruno in sales have been with Dick Norris for many years, and that says a lot about the quality of any dealership. More
Excellent dealership I am so grateful that I purchased my Jeep Wrangler from the Dick Norris GMC dealership. Although it's a business, the Norris family couldn't be any mo I am so grateful that I purchased my Jeep Wrangler from the Dick Norris GMC dealership. Although it's a business, the Norris family couldn't be any more loyal, genuine, accommodating, and helpful to their customers. Thank you to Dick, Doug, and Andrew Norris for everything. I hope this very positive review will be excellent for business. More