
Tasca Buick GMC Palm Harbor
Palm Harbor, FL
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They lie about the fees they charge when questioned! I just purchased a 2011 Nissan Pathfinder from this dealer. I asked them 3 times about a private Tag agency fee for $165 as i just paid $24 for the sa I just purchased a 2011 Nissan Pathfinder from this dealer. I asked them 3 times about a private Tag agency fee for $165 as i just paid $24 for the same fee at a different dealer. I was lied to by the salesman as well as the finance manager who prepared my loan docs. I was told flat out that the fee was charged by a 3rd party and went directly to them for the electronic filing of my title. The day after I purchased the car, I asked for a detailed summary of who that fee was paid to and was told by the GM, Doug Norris that is was in fact a fee they charge and it is mostly profit. I would have never paid the fee if I had known I was being lied too when purchasing the vehicle. Doug Norris simply stated that if I did not like it, return the car. This is how they do business at Dick Norris, lie , cheat and steal your money for a profit. More
Excellent customer service I was provided excellent customer service. I was given a breakdown in plan English concerning the service I received and the recommended server for m I was provided excellent customer service. I was given a breakdown in plan English concerning the service I received and the recommended server for my next visit. More
Great dealership and great service Department As I’ve mentioned before best place to have your vehicle serviced. I travel roughly about 30 miles to have my vehicle serviced at Dick Norris than a As I’ve mentioned before best place to have your vehicle serviced. I travel roughly about 30 miles to have my vehicle serviced at Dick Norris than a GMC dealership less than a mile from my home. That should speak volumes. More
Dick Norris for the win Always a professional experience with Lenny and his tech Owen R. Plenty of explanation and understanding with every visit. Goes above and beyond for c Always a professional experience with Lenny and his tech Owen R. Plenty of explanation and understanding with every visit. Goes above and beyond for customer satisfaction. Always a pleaseure. More
Fast, efficient and professional. I brought my Sierra in for warranty service on the brakes. I was provided with a loaner car, which helped me a great deal in getting my business done I brought my Sierra in for warranty service on the brakes. I was provided with a loaner car, which helped me a great deal in getting my business done. The service was done in half of the estimated time and I was back on the road with my truck, in just a few hours. More
Great service I been service my truck here for some time now, and it have been great to me so far. I really appreciate the fast and quality service provided. I been service my truck here for some time now, and it have been great to me so far. I really appreciate the fast and quality service provided. More
Great customer service This dealership is a company that I trust for my automotive needs. Dennis in the service department is always cheerful and professional. My service is This dealership is a company that I trust for my automotive needs. Dennis in the service department is always cheerful and professional. My service is always completed when promised and to my satisfaction. I will definitely use this dealership when choosing a new vehicle. More
GMC Service Very friendly group. Came right out to greet mme and sent me right to my srvice person. Went into the customer lounge and had a cup of coffe. Service Very friendly group. Came right out to greet mme and sent me right to my srvice person. Went into the customer lounge and had a cup of coffe. Service was done in very fast time. More
First oil change under warranty Appreciated the ease of making an appointment at convenient time for me. Helpful suggestions on additives to keep engine clean since I drive so few m Appreciated the ease of making an appointment at convenient time for me. Helpful suggestions on additives to keep engine clean since I drive so few miles. More
Quick and efficient. Service adviser has helped me for years. Service is done well with no repeated problems. Diagnosis of the problem is fast and accurate. Lenny Dimarco Service adviser has helped me for years. Service is done well with no repeated problems. Diagnosis of the problem is fast and accurate. Lenny Dimarco always remembers my needs and even though I have moved out of the area, helped when I called and needed help. More