Tasca Buick GMC Palm Harbor - Service Center

Have been doing business with this dealership for both Have been doing business with this dealership for both sales and service for over 11 years. ALL the people in the different departments there are Have been doing business with this dealership for both sales and service for over 11 years. ALL the people in the different departments there are warm and friendly and make you feel like a valued customer. Have had 3 different vehicles, 2 of which were purchased there, serviced there for the past 11 years as well. I do not recall a time when I had to bring my vehicle back to fix something because it wasn't done right the first time. Will be in the market for another vehicle within the next 12 months and Dick Norris Buick-GMC will be high on our list for our next vehicle purchase. One thing I would change is when you've left your vehicle for service and it is ready to go when you come to pick it up, have the paperwork there with the cashier so you don't have to wait to see the service adviser to get the paperwork. It would expedite your process of paying for the services and getting on your way. If it is necessary to speak with the service adviser you could be advised at that time when you pay. Thank you for providing continued high quality service. More

I had a problem with my air conditioning and called the dealership for a service appointment. I spoke with Service Consultant John Monroe. When I arrived on Tuesday April 19, 2011, he as attentive and gave dealership for a service appointment. I spoke with Service Consultant John Monroe. When I arrived on Tuesday April 19, 2011, he as attentive and gave me some explinations as to what the problem might be. I told him I was leaving the vehicle and he said he would call me. Three hours later he called and I proceeded to pick the car up. Upon reaching the dearlership, he promptly explained what was found and walked with me to get the paperwork. His attention to me, and joyous personality reinforced the reason I bought my vehicle from the Dick Norris Dealership. Respectfully, Claude Morgan 2009 Buick Enclave More

I have given this rating because I have always liked the hospitality, and working with Brent Boostrom (Service Rep) for several years when I brought my car in. I had an appointment with Brent to bring my c hospitality, and working with Brent Boostrom (Service Rep) for several years when I brought my car in. I had an appointment with Brent to bring my car in to check on the brake job that had been done in December because there was a scraping noise from the brakes. So I came in January to have them look at the brakes again in regards to this scraping. I consulted with Brent about what the brakes were doing since he was my Service Rep in December,and the maintenance replaced those brakes with the factory made brakes that were on my car originally. Now my brakes are fine and they don't make that noise anymore. He discussed things with Rita about the brakes since she is my new Service Rep. More

I've never had a bad experience at Dick Norris Pontiac. I trust my service rep Max, and in fact I followed him when we switch from the Clearwater Dick Norris to the Palm Harbor location. I have 3 vehicles, a trust my service rep Max, and in fact I followed him when we switch from the Clearwater Dick Norris to the Palm Harbor location. I have 3 vehicles, and I always take all 3 to Max for service. - FJL More

Anytime I bring my SUV in for service, I am always treated like gold. They are always very hones about what I need for my vehicle and take the time to explain everything even though I ask a lot of que treated like gold. They are always very hones about what I need for my vehicle and take the time to explain everything even though I ask a lot of questions. I also have received a courtesy vehicle to drive when my vehicle has been in there for an extended period of time on a couple of occasions. They also remodeled their service waiting area and it is beautiful - lots of comfortable leather couches, multiple TVs and hot coffee. The owners of the dealership are there often so you have a lot of security knowing that they care about their store enough to be there. I know I have gone to other dealers before and the faces always change. I have been buying and servicing my vehicles at Dick Norris for years and I wouldn't go anywhere else! More