Tasca Central Ave Hyundai - Service Center

A history of incompetent and dangerous service from Hyundai of White Plains for the second time and NO HELP FROM THE HYUNDAI FACTORY! AIRBAG ISSUE STILL NOT FIXED AFTER 4 ATTEMPTS- EXTREMELY DANGEROUS Hyundai of White Plains for the second time and NO HELP FROM THE HYUNDAI FACTORY! AIRBAG ISSUE STILL NOT FIXED AFTER 4 ATTEMPTS- EXTREMELY DANGEROUS - AIR BAG ON PASSENGER SIDE IS TURNED OFF. This is the second review with a service problem. The first time the alleged top technician clamped off the radiator return hose with vice grips, cut the hose and returned to us.My wife drove it a few days and then I smelled anti freeze so I opened the hood and found what the tech had done. This can damage an engine by destroying the head gasket and warping the heads. I receive a ridiculous answer but was still charged $150.00 per hour labor for this grossly defective work. The second visit was due to a known defect in the Hyundai Santa Fe fuel gauge showing empty when the tank is almost full. The gas gauge tank floats were made with a material that is known to corrode and fail over time just after the warranty expires due to the ethanol in U.S. gasoline. The float consists of arm that moves up and down on a circuit board to create electrical resistance and the resistance reading is sent to the dashboard gauge to show fuel tank level. There have been hundreds of documented complaints about this exact issue, just Google defective fuel gauge Santa fe. The Hyundai factory has not yet acknowledged the defect even though they know about it and they have not issued a recall which is wrong so i am following up with a formal complaint to the NHTSA about this defect. The dealership charged over $400. to replace this float and did not give me back the old parts AS REQUESTED IN WRITING. Finally after a couple of calls they returned the parts a few days later. Also the car NOW stinks from TOXIC GASOLINE FUMES and can not be driven safely, which is a health hazard since gasoline is a known toxic carcinogen. Why would the dealer not use an exhaust blower fan to vent the car while performing the service so the toxic gasoline odor does not permeate the seats, carpets and headliner? This is gross incompetent work at $150. per hour labor !!! Just another gross incompetent way of working and they think this level of service is fine. Follow up 4 days later - Even after driving the car for a few days with windows open to vent the odors the car still has a very strong odor of gasoline fumes. My suggestion DO NOT BUY A HYUNDAI because the factory does not stand behind their products and seem not to care about their customers. This dealerships quality of work is extremely poor even after 2 separate service issues. On a positive note the staff are courteous but I would rather deal with staff that are not as nice but provide quality competent workmanship and a fair price without any problems. Additionally the car is decent but if there are any problems you are on your own to resolve issues with a dealer that provides poor quality work. They still have NOT FIXED THE DEFECTIVE PASSENGER SIDE AIR BAG SENSOR OFFICIAL RECALL ISSUE AFTER 4 ATTEMPTS. If you sit in the passenger seat and weigh less than 115 lbs the air bag is disabled. THIS IS AN EXTREMELY UNSAFE CONDITION. JUST NOTIFIED OF A CLASS ACTION LAWSUIT AGAINST HYUNDAI REGARDING AIRBAG SEAT SENSOR FAILURE CALIBRATION STATING THAT ONE OPTION BY THE JUDGE MAY FORCE HYUNDAI TO REFUND THE PURCHASE OF THE CAR TO THE CONSUMER. SEE THIS LINK: http://ocssettlement.hyundaiusa.com/ocssettlement_faq.html To sum it up simply ask yourself- Would you rather go to a spine Surgeon that has a great bedside manner but provides negligent medical care and does bad surgery so the problem still exists OR go to a Doctor that specializes in spinal surgery that is a bit curt but provides excellent medical care and performs excellent surgery to solve the problem? More

I gave a good review for Mike in service because he was I gave a good review for Mike in service because he was great however I gave a very bad rating to the quality of work and price for two reasons. F I gave a good review for Mike in service because he was great however I gave a very bad rating to the quality of work and price for two reasons. First because of grossly negligent work performed by one of the so called factory trained mechanics. He used a long nose vice grip(which is the wrong tool) to block the coolant tank recovery line. But the worse part is we got the car back the vice grip still blocking the coolant tank hose and the washer fluid tank was left open and the fluid was contaminated with dirt and debris. At $120.00 per hour this is disgraceful grossly negligent work!. Second because parts were recommended that were not needed. A new battery was recommended. It did not need a battery because the battery is still within a good voltage range. I know this because I have Midtronics 500xl battery analyzer which I used to conduct a full analysis. I sent an email to Mike and want it to go to the service manager as well as the owner of the dealership and the factory. More