Tasca Chrysler Dodge Jeep Ram FIAT Kingston

I have purchased two vehicles in three years from this dealership. My service department experiences have left me disregarding the warranties and doing all my own service and repairs. The service adviso dealership. My service department experiences have left me disregarding the warranties and doing all my own service and repairs. The service advisors are mostly younger folks with no people skills or any shred of automotive knowledge. I have had to get downright rude with them. Their so-called technicians are parts changers who took a few manufacturer approved courses but have no idea why they're doing what they're doing. So when something is out of the ordinary, they are stumped and your car will sit in the service department6 for weeks to months. The final straw for me was when I went to do an oil change on my Jeep so I could tell them where to find the plug since I had installed skid plates for off road purposes. The last alleged technician both failed to put a dab of oil on the huge rubber seal and overtightened the drain plug to the point where it would not come out. After mutilating the bolt head and hurting my hand several times, I ended up buying a whole new oil pan online. Good thing I've been working on cars longer than most of the service department has been on this earth. More

Jeremy Kostecki completed everything for us. After vehicle we had wanted arrived with damage Jeremy and his team went above and beyond to secure and swap in the exact vehicle. Jeremy and George After vehicle we had wanted arrived with damage Jeremy and his team went above and beyond to secure and swap in the exact vehicle. Jeremy and George completed everything remotely as to my preference as I was an hour away. Upon arrival everything was perfect for a quick transaction. These guys are top notch. The facility is clean and comfortable, serving complimentary beverages and snacks my children we well behaved during our visit. If you need a honest deal with a team who wants your business check out the team at Tasca Kingston NY ask for Jeremy! More

Customer care was by far fantastic. They are so caring to their customers and their needs when purchasing a new vehicle. They are so caring to their customers and their needs when purchasing a new vehicle. More

Kyle Halwick is a pleasure to work with! Very friendly, professional, and knowledgeable. He goes above and beyond to ensure his customers are happy. Very friendly, professional, and knowledgeable. He goes above and beyond to ensure his customers are happy. More

Dear Amy and Andrew and management team you are amazing! !!!!!!! They made buying my dream car possible. Andrew approached me , in a very natural and charming way. He made me feel very comfortable and he e !!!!!!! They made buying my dream car possible. Andrew approached me , in a very natural and charming way. He made me feel very comfortable and he explained everything. He brought the car to the front , gave me the keys , and said have fun , I was super shocked he wasn’t coming with me ,lol . Took the car for a test spin I Came back and he had everything ready for me even before I asked !!!! Absolutely amazing, thank you Andrew!!!!!!! Amy how can I describe her (Excellence) she made the numbers possible , and was trying every single way to get me to the payment I so desired, she never gave up!!!!!!! And she was totally transparent and honest. Very detailed in her craft. I live 1hour and 45mins from this dealer. I will be sure to continue to give them my business 100%. I would encourage for future customers to do the same ,so ask for Amy in finance and Andrew in sales they will find you the car of your dreams . Thank you for your time. More

I bought my 2022 Grand Cherokee 4xe at Begnal (now Tasca). Begnal was flawless with service. So far so good with Tasca. Diamler, on the other hand, was less then satisfactory when the failed to notify Tasca). Begnal was flawless with service. So far so good with Tasca. Diamler, on the other hand, was less then satisfactory when the failed to notify the dealership of a software glitch. Tasca did go above and beyond to keep me on the road while they sorted through the glitch with Daimler. More

If I could give 0 stars I would! I bought my jeep grand Cherokee here two years ago and have been fighting with service since day one! The transmission is bad on the car but they won I bought my jeep grand Cherokee here two years ago and have been fighting with service since day one! The transmission is bad on the car but they won’t fix it and tell me the warranty won’t cover it when it does. I have had to SELF DIAGNOSIS my vehicle on multiple occasions in order to get anything fixed. I had a bad wheel bearing they told me there was nothing wrong with it until I told them what was wrong. Brought it in for a leak three times they told me it wasn’t leaking that everything was dry after the third appointment I went home and got under the car myself and found my radiator was cracked and leaking. Then the third a time I was telling them for months there was something wrong with my motor and they kept telling me they couldn’t find anything two weeks later two of my injectors blew. Every single time I have brought the car there they didn’t have a loaner when it’s in my contract that I get one during services. Finally today I go to schedule an appointment and told they are no long able to service my vehicle for non payment of a deductible after multiple calls when I never received a call! I honestly forgot about the balance until I needed to have my car looked at yet again! The people working in service are rude, nasty, and unprofessional, and the”mechanics” don’t know their heads from their a**. Never bring your vehicle here unless you want to diagnosis it and fix it yourself. More

My son and I just brought two brand new jeeps from here and worked with a salesman Nick Warren. I just want to say he was an excellent, patient, courteous, and very friendly salesperson. He went to the ext and worked with a salesman Nick Warren. I just want to say he was an excellent, patient, courteous, and very friendly salesperson. He went to the extreme to help my son with his first car purchasing experience and also was very helpful in helping me get the jeep I wanted. More

Have purchased and leased Jeeps from Begnal Motors for the past 20 years. The sales stall has been excellent in all the transactions. The service department has also been helpful and efficient, although w the past 20 years. The sales stall has been excellent in all the transactions. The service department has also been helpful and efficient, although we have not needed any extensive service on the Jeeps we have purchased or leased. More

Maskless service manager, Eugene C. Waterbury, Jr. Harasses Customer I've taken three vehicles for service to Bengal Motors for three years now. Most of my experiences have been decent - until toda Harasses Customer I've taken three vehicles for service to Bengal Motors for three years now. Most of my experiences have been decent - until today. Justin, who oversees inspections & oil changes, was friendly and informative as always. I ate my lunch in the larger dealership waiting area until my car was done. Upon returning to the service area to wait for my car to be taken one last time around the block before check out, I sat down in the service area seating. Within one minute, a man emerged from the back office, approached and stood over me, and began demanding I "go to the dealership waiting room." Mr. Eugene Waterbury did not initially ask what I was waiting for. When I asked why, he said that this was a "high traffic area" and I should not be sitting there. I noted that I was not in anyone's way and was waiting in chairs for customers. He began repeatedly stating, "MOVE, MA'AM". I told him to stop harassing me. He finally asked Justin, who had just walked inside, what I was waiting for. Justin told him my car was being run around the block one last time and that it was finished. Mr. Waterbury told Justin to "get her out of here as soon as possible!" This man stood over me, NO MASK, telling me to MOVE, citing only that this was a "high traffic area" - with no one in that area but myself and him and one other customer rep at the far end of the room. I was rung up within five minutes of Mr. Waterbury's initial harassment. Even if I had walked back to the dealership, Justin would have had to follow and ask me to return within two minutes. This man was NOT concerned with COVID-19. At least, not concerned with giving it to me, since he was standing over me & telling me on repeat to "MOVE." HIS CONCERN: He decided to engage in a power-play when I did not immediately obey his initial command to leave the room. I recorded the last part of Mr. Waterbury's harassment, which is worthy of going viral on Twitter & Instagram. I will tag Bengal Motors when I post. Begnal Motors, I hope you ask Mr. Waterbury to remain in his office from now on. He does NOT cultivate good customer relations and you risk being reported for harassment to the Better Business Bureau. He also raises health concerns with his lack of social distance & maskless engagement while standing directly above a seated customer. In fact, you would be better off removing Mr. Waterbury from his front-facing position with customers and replace him with representatives like Justin, who are consistently polite, friendly and informative. More