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Tasca Ford Berlin

Berlin, CT

Overview
Employees
Reviews
Vehicles
4.2
1,572 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs. Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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250 Webster Square Rd

Berlin, CT

06037

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Showing 1,572 reviews

September 12, 2024

We started off on the wrong foot. Just a major cluster. Over about a 2 week period, my problems were solved and I have been beyond justly compensated. I've been a customer of Tasca fo More

by 2Fordgirl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad and Jay Granato
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Sep 13, 2024 -

Tasca Ford Berlin responded

Thank you for your feedback. I truly appreciate your loyalty to Tasca Ford Berlin over the past 20 years. I understand that your experience this time was challenging, but I'm glad to hear that your concerns were eventually resolved and that you feel justly compensated. Your satisfaction is important to me, and I look forward to making your future visits smoother. If there's anything more I can do, please feel free to reach out. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 11, 2024

I would not recommend the Tasca service department to anyone. Sales was a good experience but I don’t think I will be going back. More

by SMSKULTETY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Frayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Lee
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Sep 12, 2024 -

Tasca Ford Berlin responded

Thank you for sharing your experience with us. I appreciate your feedback about our service department, and I would like the chance to understand your concerns. If you would like to discuss this further, please feel free to reach out to me directly at Tasca Ford Berlin. I look forward to hearing from you. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 11, 2024

I had an appointment to get my oil changed and asked if I could come in earlier. I was able to do so, and my car was serviced immediately. More

by Eben110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department staff
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Sep 12, 2024 -

Tasca Ford Berlin responded

Thank you for your positive review! We’re thrilled to hear that you were able to come in earlier for your oil change and that we could service your car right away. At Tasca Ford Berlin, we strive to provide prompt and efficient service to all our customers. We appreciate your feedback and look forward to seeing you again for your next appointment! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 09, 2024

Excellent service. They got our vehicle in right away. Even offered to pick it up. More

by LACGNOTA.JANINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walli Muhammad
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Sep 11, 2024 -

Tasca Ford Berlin responded

Thank you for your kind words! I'm thrilled to hear you received excellent service at Tasca Ford Berlin. It's great that we could accommodate your vehicle quickly and even offer pickup. I appreciate your feedback and hope to assist you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 08, 2024

It was fine. Good service and quick. A b c d e f g h I j k More

by oxyoke.45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Sep 10, 2024 -

Tasca Ford Berlin responded

Thank you for your rating! I'm glad to hear that you experienced good service and a quick turnaround at Tasca Ford Berlin. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 07, 2024

everybody was friendly and helpful i will be back for other repair on my 2023 ford f 150 truck More

by EDWARDARUSIEWICZ
Recommend Dealer
Yes
Employees Worked With
dylan valenti
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Sep 10, 2024 -

Tasca Ford Berlin responded

Thank you so much for your kind words! I'm thrilled to hear that you found our team at Tasca Ford Berlin to be friendly and helpful. I look forward to assisting you again with your 2023 Ford F-150 truck for any future repairs. Don't hesitate to reach out when you're ready for your next visit! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 07, 2024

Service was slow just to be told my tire needed to be replaced, however they charged me a $220 diagnosis fee even though they told me to go to Firestone to have the tire replaced so it was match it. Wyli More

by BLADELABARGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wylie
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Sep 10, 2024 -

Tasca Ford Berlin responded

Thank you for sharing your experience with us. I understand your concerns regarding the diagnosis fee and communication challenges. We strive to provide accurate information and excellent service at Tasca Ford Berlin, and your feedback is valuable in helping us improve. Please feel free to reach out to me directly so we can address your concerns further and ensure we have the correct contact information. We appreciate your input and hope to improve your experience with us. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 07, 2024

Colin is GREAT sales manager. Been buying new vehicles for 54 years. He is about the best I ever dealt with. Not once did I break out in a sweat which has never happened before wh More

by WBUKOWSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Frayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Lee
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Sep 10, 2024 -

Tasca Ford Berlin responded

Thank you for your fantastic review! I am thrilled to hear that you had such a positive experience with our sales manager, Colin, at Tasca Ford Berlin. Your comfort during the vehicle buying process is incredibly important to me, and I'm glad that Colin made it a smooth experience for you. I look forward to assisting you again in the future! Safe travels in your new vehicle! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 07, 2024

Excellent service as usual no complaints from me. Customer service is great and techs are knowledgeable More

by john.palenzuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed
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Sep 10, 2024 -

Tasca Ford Berlin responded

Thank you for your wonderful feedback! I appreciate your kind words about the excellent service and knowledgeable technicians at Tasca Ford Berlin. It's always our goal to provide top-notch customer service. I look forward to seeing you again soon! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 07, 2024

They took really good care of me. They listened and they took care of the problem. More

by RPALSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Sep 10, 2024 -

Tasca Ford Berlin responded

Thank you so much for your wonderful review! I'm thrilled to hear that you felt well taken care of and that we could address your concerns effectively. At Tasca Ford Berlin, I strive to provide excellent service to all our customers. I look forward to seeing you again soon! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

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