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Tasca Ford Berlin
Berlin, CT
1,573 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs.
Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,573 reviews
August 04, 2019
First Time Customer This was my first time at this particular dealership, I was definitely satisfied with the professionalism of the service people, including the shut This was my first time at this particular dealership, I was definitely satisfied with the professionalism of the service people, including the shuttle service driver Kieth. More
by multy5
Employees Worked With
Kieth the shuttle driver , Dakota Pare
August 03, 2019
Great experience, Jennifer Quigley was my contact person. Tasca Ford, did an overall inspection on my truck, told me exactly what I needed to get fixed. great service. We will follow up with the rest of smal Tasca Ford, did an overall inspection on my truck, told me exactly what I needed to get fixed. great service. We will follow up with the rest of small stuff on the list I was given. More
by Cheyenne123
Employees Worked With
Jennifer Quigley
July 31, 2019
Recall was taken care of quickly and without issue. A recall on my F150 was taken care of quickly and without any issues and the service staff was very friendly and helpful. It was an added bonus that e A recall on my F150 was taken care of quickly and without any issues and the service staff was very friendly and helpful. It was an added bonus that emissions was completed on site as well. More
by A_Wing
Employees Worked With
Jennifer Quigley
July 25, 2019
Horrible service I came for an alignment, was told that I will be taken care of soon but after an hour waiting I asked how much longer should I wait receptionist told I came for an alignment, was told that I will be taken care of soon but after an hour waiting I asked how much longer should I wait receptionist told me that I will not be taken care of today. Very disappointed that i lost my time for nothing. More
by Andrey
Employees Worked With
Dakota Pare
July 22, 2019
Alonzo Very friendly, helpful staff. Service did take longer than I expected for a lube/oil change and filter. Leery off extra work they said I needed. Very friendly, helpful staff. Service did take longer than I expected for a lube/oil change and filter. Leery off extra work they said I needed. More
by Alonzo
Employees Worked With
Dakota
July 20, 2019
Going to Bat for you instead of giving up!! I have never had the service I had at Tasca, even prior to this at Tasca. They seem to have improved to even a higher standard then they already were I have never had the service I had at Tasca, even prior to this at Tasca. They seem to have improved to even a higher standard then they already were at. Jen Quigley was amazing. We worked together to get the warranty company to cover repairs that were so obviously covered to everyone but them. She found me a rental at the last minute, she met every one of my needs and expectations. Tasca should do everything possible to make sure she never leaves "Cough...Raise...Cough"... ;) Even when my check engine light came on two days later for a totally unrelated problem, she somehow squeezed me in before the weekend to get it fixed. The other parts of service are also exceptional. Great waiting area, huge quiet and accommodating. Shuttle service to and from the dealer were quick with very little wait time. More
by chuzziii
Employees Worked With
Jennifer Quigley
July 16, 2019
Customer service is null and void the moment you drive off!! Purchased a vehicle and it was missing a cosmetic part that was def. supposed to be there as it was on the other three doors, call after call nothing, Purchased a vehicle and it was missing a cosmetic part that was def. supposed to be there as it was on the other three doors, call after call nothing, pay them a visit "we will take care of it" call and call nothing yet again, RUN and run all the way to their Providence location because Berlin has done this before and I knew when we decided to purchase again that they hadn't changed, something so simple that probably cost $30 shows the concern they have at the Berlin Tasca. PM's are welcome if you would like other stories to help in your decision to purchase elsewhere. Kudos to the Providence Tasca as they did the right thing and are taking car of it......Shame on you Berlin Tasca you can respond to my BBB complaint among anywhere else I can do to serve justice in your lack of handling this situation! More
by Leave the lot, expect nothing after
Employees Worked With
Mark Macgregor, Chris Happy
July 12, 2019
GREAT- NO BS Made it a really quick turnover to purchase my vehicle. Mike Lopez was great and help in every way possible. Mike had everything ready, which made the Made it a really quick turnover to purchase my vehicle. Mike Lopez was great and help in every way possible. Mike had everything ready, which made the process go quickly. More
by chappy
Employees Worked With
July 11, 2019
pleasant atmosphere My experience here is always 4-5 stars. They are very accommodating and friendly here and the waiting area is clean and comfortable. They also expla My experience here is always 4-5 stars. They are very accommodating and friendly here and the waiting area is clean and comfortable. They also explain everything clearly to me. More
by DebFusion
Employees Worked With
Dakota, Jennifer Quigley
July 10, 2019
Always ask for Jenny Q! I have never had a bad experience when working with Jenny Q! If there is something you need done and done fairly and efficiently you ask for Jenny Q. I have never had a bad experience when working with Jenny Q! If there is something you need done and done fairly and efficiently you ask for Jenny Q. If it isn't her department she will find the right department and make sure you are properly cared for. I swear she is the foundation of that entire company! More
by Erica13
Employees Worked With
Jennifer Quigley
