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Tasca Ford Berlin - Service Center

Berlin, CT

4.2
822 Reviews

822 Reviews of Tasca Ford Berlin - Service Center

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February 07, 2021

Service department was very friendly. Suggestions were great also !! Dakota was very friendly & a pleasure to work with. My lease is up in August, so I look forward for a renew or purchase. More

by Rasta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Pare
Feb 08, 2021 -

Tasca Ford Berlin responded

Thank you for taking the time and sharing your service experience! Also for the 5 Star Review! We look forward to helping you soon with your lease ending. I would like to personally work with you and review your 3 lease-end options. We will contact you soon to set up a time that works for you. Thank you for your business too! Erik Stuttz General Manager

January 15, 2021

Dakota was extremely helpful as always. Came in to get my wipers checked, turned out o needed all new breaks and my wheel bearing needed to be tighten. Good thing they checked bc that could have been bad! More

by Bbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Pare
Feb 08, 2021 -

Tasca Ford Berlin responded

Thank you for taking the time to share your experience and 5 Star Review! Every time you come in, we will provide you with a Free Safety Check, to ensure your vehicle is safe and road worthy. Erik Stuttz General Manager

December 12, 2020

Luis was very professional and helpful. I am very happy with the service he provided me. Good seller very knowledgeable. I recommended tasca for every person who need a good commercial van. More

by Samijie1
Recommend Dealer
Yes
Employees Worked With
Carl Marable, Luis Martinez
December 02, 2020

Service was done quickly with no attempts to upsale. Service waiting room was nice and clean. Everyone was pleasant to deal with. Price was comparable. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Pare, Trevor Dewey
November 28, 2020

Service writer was awesome, the mechanic didn’t properly fill out/ perform the multi inspection completely. Dakota was 1 of the better service writers there More

by jstin928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Pare
November 26, 2020

The level of service I received from Tasca Ford of Berlin CT was outstanding. My rare 06 Mustang Saleen was serviced with a high level of care and attention to detail from start to finish. Special thank you More

by anthonydsantilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lukasz , Scott Bellinger, Trevor Dewey
November 24, 2020

I got both of my vehicles detailed at this amazing dealership. With the assistance and diligence of Dakota Pare, they both came out almost as nice as when they were purchased. She is a wonderful TA More

by HappyOwnerInBerlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Pare, Scott Bellinger
October 30, 2020

I brought my Mustang in for an airbag recall service. Dakota in service made sure my service was done and in time. She also noted to me a few things on my vehicle that may need some attention in the futu More

by Reelized
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dakota Pare
Nov 10, 2020 -

Tasca Ford Berlin responded

We appreciate you purchasing a Mustang for Tasca here in Berlin, CT. Dakota always strives to treat all our valued customers like she would her own family! And you are now too part of the Tasca Automotive family! Let Dakota help you too with all your service transportation needs in the future. Erik Stuttz General Manager

October 29, 2020

I brought my wife's Ford Explorer down to Tasca Ford. My experience was nothing but phenomenal. Erik and Dakota gave a first class experience. When servicing your car, consider this store as they truly ar More

by reno2515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Stuttz, Dakota Pare
Nov 11, 2020 -

Tasca Ford Berlin responded

Thank you for taking the time to share your recent experience with our service department! We strive each day, each customer to provide a "World Class Experience!" Since 1943, the Founder Bob Tasca Sr. instilled in all his employees his commitment of; "You Will Be Satisfied!" We look forward towards providing you within the years ahead, all your sales and service needs. Happy motoring! Erik Stuttz General Manager Dakota Pare

October 20, 2020

I had terrible service at Tasca went in for 2 recalls and check navigation they only fixed 1 recall and charged 298.39 didn’t fix the navigation screen Total rip off More

by Harryehall63
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dakota Pare
Oct 27, 2020 -

Tasca Ford Berlin responded

I would like to apologize for what occurred regarding your recent visit. We strive to live up to much higher standards, and what happened was unacceptable. Again, my sincere apology. Erik Stuttz General Manager

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