Tasca Ford Dickson City

THE most rude and nasty auto service dept. I have EVER dealt with!! I am originally from the area and I spend a lot of time there with my extended family and had never heard anything bad about the dealer dealt with!! I am originally from the area and I spend a lot of time there with my extended family and had never heard anything bad about the dealership. So, when my Ford broke down, I had it towed to their lot. I bought the car at another Ford dealership in a different state. I guess since we were not potential return customers, we could be refused service. My husband I were missing work and thought that when we called, they would give us a date that they could work on the car. On the phone they told me that they didn't know when they could get to it. Maybe they would know the next day. On the second day, my husband and I went to the service department and the only person more rude than the guy behind the counter, was the manager who happened to come through. We were told in a nasty and derogatory manner that they couldn't even tell me when they would be able to work on the car. They said that it wouldn't be the current week, and they didn't know when they could 'fit it in'. I automatically had the car towed to a Ford dealer because of the wonderful service department that we deal with where the car was purchased. (Sunnyside Ford, Holden, MA). I couldn't believe how rudely I was treated!!! I had the car towed to another auto service center and it was fixed the next day. How long does it take to install an alternator? It wasn't some wierd unknown issue! DONT even think of buying a car here. They certainly have no idea how to deal with customers. I have family in the area and I have made sure that they have all been warned not to patronzie this dealership! More

My first contact with Gibbons Ford was via telephone with Rich from sales.He was pleasant and answered all of my questions. I visited him at the dealership the next day and he had already searched their inve Rich from sales.He was pleasant and answered all of my questions. I visited him at the dealership the next day and he had already searched their inventory for vechicle I wanted. I was greeted by everyone and shown the vechile in a professional manner. Once I decided the car was for me I was introduced to Stephanie from finance who is terrific at her job.On delivery every sales person including the sales manager thanked us for purchasing the car and wished us luck. More

Brought auto in for service and failed to repair brakes correctly. They let me the owner of the auto drive the auto with a inoperable parking brake. However they made sure they got paid for poor service. A correctly. They let me the owner of the auto drive the auto with a inoperable parking brake. However they made sure they got paid for poor service. A complete brake repair front and back including rotors which I'm wondering if they really needed to be replaced but let me drive an unsafe auto after repair. I was never informed my parking brake did not work. It worked before I had the service. I think you should retrain your service dept. on how to perform repairs and check the auto before it is returned to customer. I ve purchased 3 new auto's and had them serviced there over the years. You have lost me as a service customer and buyer of my next new auto. More

Bought a Used car.The car was certified.To certify the car they had to install new tires.After 10,000 miles and 1 rotation the rear tires have flat spots in them and the front tires are perfect!To car they had to install new tires.After 10,000 miles and 1 rotation the rear tires have flat spots in them and the front tires are perfect!Took it to the service department for them to look at the tech came out looked at the tires and shrugged his shoulders and said"You'll have to take it to a Continential Tire Dealer"now if they put a part on form Auto Zone does mean if it is defective I would have to take it back to them? I think I deserve better sevice than that. More

Bought a 2003 ford focus, got a quote from a dealer (whom I don't think works there anymore because he is not in the newspaper) gave me a quote and said it did include tax.....it was a wonderful price so I s I don't think works there anymore because he is not in the newspaper) gave me a quote and said it did include tax.....it was a wonderful price so I should have been suspicious then. Got my loan from bank and went back to buy the car he told me he forgot to add tax and I owed him 700.00, I argued with him until I was blue in the face but neither him nor the financial manager would budge. It was until I said I was getting a lawyer and left that they called and said they would give me the car at the original price, but it still made my first car experience terrible. I would never buy there again. More

I didn't buy my 2001 Ranger there but took it there for service. They said brakes were fine, but rotors are warped, had to repair it myself. 21,000 miles on vehicle. They sprayed wd-40 on window channel to service. They said brakes were fine, but rotors are warped, had to repair it myself. 21,000 miles on vehicle. They sprayed wd-40 on window channel to fix sticking, that didnt work either. Had to remove door panel myself to fix problem. Rear end was clunking, they said there was no problem. They might have the cheapest local prices on Fords, but their service dept. sucks, stay away, buy somewhere else. More