Tasca Ford Dickson City

Had a small electronic problem with my new F150, And I had to have a toad in two Tasca ford. After dealing with ford corporate trying to get reimbursed to no avail, I contacted Gail T at Tasca Ford in Dic had to have a toad in two Tasca ford. After dealing with ford corporate trying to get reimbursed to no avail, I contacted Gail T at Tasca Ford in Dickson City. She Was very pleasant and easy to deal with. You could care of my problem very quickly. Thank you Gail More

I had the best experience with Tasca Ford. My salesperson Cindy was awesome! She made the whole thing easy and enjoyable. Tony the gentleman who appraised my trade was honest and fair. The fi My salesperson Cindy was awesome! She made the whole thing easy and enjoyable. Tony the gentleman who appraised my trade was honest and fair. The finance portion of the deal was made quick and informative thanks to Ashley. My wife and felt comfortable and relaxed the entire time. Thank you to the whole Tasca Ford team for making our experience exceptional! More

I was having trouble committing to purchasing a new car after having my vehicle for 8 years. Andy explained everything so thoughtfully and made sure I was comfortable in my new endeavor. I am so appreciati after having my vehicle for 8 years. Andy explained everything so thoughtfully and made sure I was comfortable in my new endeavor. I am so appreciative of Andy and his team. And I love my car! Thank you!!!! More

Worst dealership in my 50 years of buying cars. our family bought several cars from this establishment since we like ford but the people at tasca ford seriously have changed the way I feel about th our family bought several cars from this establishment since we like ford but the people at tasca ford seriously have changed the way I feel about the brand. Tasca ford are all smiles while purchasing but once you need service your are treat so poorly. Look out for manager Andy has no class or any kind of customer relations. Hey Andy it’s no longer leave it to beaver days here anymore people from all other states have moved here and they want professional and respect. You ppl got over with intimidation and taking advantage of the less educated. Not no more pal. More

I brought my 2020 Ford Fusion Titanium to the Ford dealership several weeks ago on August 3rd, 2023, due to a persistent rattling noise. It transpired that the issue was related to a recall, specifica dealership several weeks ago on August 3rd, 2023, due to a persistent rattling noise. It transpired that the issue was related to a recall, specifically involving a cracked flexplate. Accordingly, the dealership undertook the necessary repairs. As per the official communication I received, I was entitled to a loaner car, or alternatively, coverage for a rental vehicle. However, there was a delay in providing me with a loaner car, and it was only after I presented the documentation outlining the agreed-upon procedure that they eventually arranged one, albeit after some insistence and request for manager intervention. Subsequently, on August 22nd, 2023, the dealership had disassembled the transmission and noted an anomaly: transmission fluid had infiltrated one of the engine compartments, causing corrosion in the valve body connector due to fluid leakage. Curiously, despite both issues being related to the transmission, the dealership asserted that they were unrelated problems. Unfortunately, these additional transmission-related matters were not deemed eligible for coverage, in contrast to the recall stipulation which guaranteed coverage for any issues stemming from the flexplate and torque converter. The estimated cost of repair for this separate concern amounted to $2,100. I should note that I possess a warranty through SilverRock that ostensibly covers the expenses the dealership declined. On Tuesday, August 22nd, I was assured by James from the service department that he would initiate the claim process with SilverRock. However, two days elapsed without any evidence of a claim submission, and my repeated calls for clarification remained unanswered. In an attempt to address this directly, I visited the dealership on August 24th, engaging in a face-to-face conversation with James. He informed me that his attempts to contact SilverRock had been unsuccessful. However, upon my own attempt, I managed to establish contact within a short span of time, contradicting James's claim of multiple unsuccessful attempts. James assured me that he would initiate the claim shortly after my departure on Thursday, a commitment that ultimately remained unfulfilled. Subsequently, on Friday the 25th, I made several calls to the dealership without receiving any response. In light of this, I sought to escalate the matter by requesting to speak to the manager, Gayle. I left a message on her voicemail but received no reply. As of Saturday morning, the 26th, I have yet to hear back from either Gayle or James. Regrettably, my interactions with the dealership have been marked by a lack of responsiveness and communication. It is disheartening to experience such a level of dissatisfaction from a well-established Ford dealership. The lack of adherence to agreed-upon procedures, inadequate communication, and the absence of accountability among management are deeply disappointing. I am resolved to explore appropriate measures to prevent others from undergoing a similar ordeal. My hope is that this situation can be rectified and that the dealership can uphold the standard of service one would expect from a reputable establishment. More

I had the pleasure of visiting with Hanett on Saturday 7. 29.2023 We did a test drive of a pre-owned vehicle. He was very knowledge and well mannered. Tasca is by far the best dealership in our area. and S 29.2023 We did a test drive of a pre-owned vehicle. He was very knowledge and well mannered. Tasca is by far the best dealership in our area. and Salespeople like Haneet make it better! More

Pleasure dealing with Haneet. He did a great job with explaining everything to me and made the whole process easy. I would recommend taska ford and haneet to all my friends and co He did a great job with explaining everything to me and made the whole process easy. I would recommend taska ford and haneet to all my friends and colleagues. Thank you for making it a pleasurable experience. More

Keith Kime assisted me with my Explorer, and made the entire process easy. He knows the product, explains everything, and is the reason I travel 50 moles to get a vehicle. He is an asset to the dealershi entire process easy. He knows the product, explains everything, and is the reason I travel 50 moles to get a vehicle. He is an asset to the dealership. More

I am the proudest owner of a Bronco! Two yrs ago, Keith sold me a new Escape-loved it but he out did himself this time. Thank you Keith for knowing what I want and actually getting it fo Two yrs ago, Keith sold me a new Escape-loved it but he out did himself this time. Thank you Keith for knowing what I want and actually getting it for me!! More

Service advisor was somewhat quarrelsome not really satisfied like advertisement states. Left dealership with a uncomfortable experience. satisfied like advertisement states. Left dealership with a uncomfortable experience. More