Tasca Ford Dickson City

I would rate less than 1 if possible. I hadmy vehicle in for them to check an air bag light that came on and they damaged the vehicle. Trying to call them to report this and they don't answer or return my for them to check an air bag light that came on and they damaged the vehicle. Trying to call them to report this and they don't answer or return my call. I have pictures of the damage and want this taken care of. More

Went to take my 2017 Ford Escape to get engine oil change and tire rotation,along completely my oil change I notice tech just put oil in the engine and closed the hood to my car.He didn't even check for prop and tire rotation,along completely my oil change I notice tech just put oil in the engine and closed the hood to my car.He didn't even check for proper oil level at all.My car was ready for pick up and seen a big pool of oil under my car.Had to wait at the garage fir the tech to fix the problem again.Then by the time I got home heard a noise under my car to realized dust for the engine came loose and bent back under my car,how disappointing, will probably not go back for any other services. More

If I was you I would not deal with this dealership gave them a deposit of $2500 to hold a vehicle the deal with bad and now they are refusing to refund my full deposit after numerous phone calls the sales them a deposit of $2500 to hold a vehicle the deal with bad and now they are refusing to refund my full deposit after numerous phone calls the sales manager got angry with with me and hung up on me Nice way to treat a customer More

I filled out an inquiry form for a car and a online sales person corresponded. I stated due to the virus I did not want to have contact and wanted the deal done online and they claim this is offered. WRONG person corresponded. I stated due to the virus I did not want to have contact and wanted the deal done online and they claim this is offered. WRONG!!! She stated that the deal couldn't be done online that I had to make an appointment come I etc. I told this is what I was trying to avoid and she insisted I had to come in. When I did make the appointment what I was trying to avoid occurred. A pushy salesman and an arrogant fiance manager. I told the salesman I did not want to speak with the finance manager there was no need he said I couldn't leave until I spoke with him or my deal would be void. THAT IS THE MOST RIDICULOUS THING I EVER HEARD. They played there dog and pony show which that game went put in the 90s. People can but online now your dealership is backwards get with the times people want to make deals without high pressure pr the show they put. I bought a car from another dealer who delivered it to my home no issue and not once did I have to go to the dealership. Get with the times no one likes to pressured. Your dealership is the worst. More

Came out with more problems than went in with Had my trailer tow fixed and sat there for hours. told me it was done and when I pulled out of garage and started up through the lot I saw my ambient Had my trailer tow fixed and sat there for hours. told me it was done and when I pulled out of garage and started up through the lot I saw my ambient temperature was -40. Turned right around as 1i am always looking at this and went in at 39 degrees. Mechanic seemed ignorant and finally pulled it back into garage and i waited outside. He came back out with my truck in about ten minutes and told me my problem was from here to here and sent me on my way without ever fixing. I headed down to the light from their dealership and truck was not shifting right. I called when i got home and was told to bring it back. I told them i should never had been sent out of there with my truck in the condition they had it in. I was afraid to let them touch it again and it cost me several hundred dollars more to get it fixed elsewhere ,Problem ended up being mechanic at gibbons use a pick in terminal end of electric block and spread the terminal so there was not a good connection which in turn caused shifting problems and ambient temperature sensor not to work. will never buy another vehicle or do business with Gibbons Ford again. More

Exceptional Buying Experience - 2019 Ford Ranger Lariat Great buying experience for our 2019 Ford Ranger Lariat. Eric really went out of his way to help us in any way. Everyone we interacted with at Gibbo Great buying experience for our 2019 Ford Ranger Lariat. Eric really went out of his way to help us in any way. Everyone we interacted with at Gibbons was friendly and professional. More

Good dealer; poor service I dropped my truck off on The evening of October 6. They confirmed that the rear defrost was not working and needed to be replaced. They said that it I dropped my truck off on The evening of October 6. They confirmed that the rear defrost was not working and needed to be replaced. They said that it would cost me approximately $600 even though I have an extended warranty. They said this would not be covered, however two years ago the same issue occurred and it was it’s covered under the extended warranty. It took them until October 16 to get the vehicle repaired. Originally I was going to be done on 11th, then 12th, then 14th or 15th.....finally done on 16th after leaving numerous voicemails for my customer care rep and then I placed a call to service manager. I requested that the deductible be waived since this service was handled poorly, the manager said she didn’t feel it was. Gibbons claims Your satisfaction is of the utmost importance.......well my satisfaction wasn’t fulfilled and I will look for a better dealership. More