Tasca Ford - Service Center

touch up paint work I needed touch up paint work and within a week Dustin had my car in, repaired, and cleaned. They did a great job! I love my Ford Fusion looks GREAT th I needed touch up paint work and within a week Dustin had my car in, repaired, and cleaned. They did a great job! I love my Ford Fusion looks GREAT thanks Dustin! More

Disappointed with service experience Every time we take a vehicle in for service we have a different service advisor and when we pick up one of our vehicles there is always something else Every time we take a vehicle in for service we have a different service advisor and when we pick up one of our vehicles there is always something else wrong or broken. Time for new dealership. More

My Good Service at Bill Kay Ford The Service was awesome and I would recommend that others go visit this dealership they are good people and there service is really good and reasonabl The Service was awesome and I would recommend that others go visit this dealership they are good people and there service is really good and reasonable. If your looking for something suitable to drive Bill Kay is the spot. More

Dedication and commitment!! I have owned several Ford vehicles through my time, and I believe the easy part is buying the vehicle....the challenge is servicing the vehicle over t I have owned several Ford vehicles through my time, and I believe the easy part is buying the vehicle....the challenge is servicing the vehicle over the course of years of ownership. I live in Crown Point Indiana, and I travel now to Bill Kay Ford for all my service needs. Like any piece of equipment, it breaks down and needs servicing. The service i received at Bill Kay was over the top. I believe the service was the best i received in the area, with many options closer to home. But it was the dedication, the commitment, and the drive to not only fix it right the first time, but also the time and dedication to my problem with my vehicle that has forever made me a customer. The service manager, Lou Fioretti, not only advised me every step of the way, but called on what I Believe was his own personal time, to make sure that I was towed off the road safely, and that a rental was set up in my home town as to minimize my inconvenience. I was also called by the towing service in which they let me know that Lou had helped out the tow driver and received my car with "white glove" service. Lou's knowledge of my vehicle, and of Fords warranty process saved me a whole lot of money and it also gave me the confidence that I had chosen the right dealership to fix and solve my problems. Lou Fioretti is a true asset and a knowledgeable source that exudes customer service, drive and dedication to a career that can make peoples lives easier, and also gain a customer for life. That's a hard feat to achieve in todays modern time of dealerships where customer service seems to lack. I can tell you that my experience with Lou Fioretti and a service writer John Van Vleet, is the reason why i drive 50 plus miles one way for any service that I now need on my truck. I will spread the word to my other employees about the service and results that I received from Bill Kay Service manager and staff. Dedication and commitment, a true rarity, but glad I found it! More