Tasca Ford Seekonk

diagnose misfiring problem Brought in 08 F150 to diagnose misfiring problem. Was met by friendly staff. Work to be done was explained in a understanding matter. Added a flush o Brought in 08 F150 to diagnose misfiring problem. Was met by friendly staff. Work to be done was explained in a understanding matter. Added a flush of the transmission fluid and rear differential fluid. Work was completed in a timely manner and the establishment was clean and comfortable while waiting. More

Stood by their warranty and went above and beyond !! From sales to service to finance, the experience was a very good one. After my daughter bought the used vehicle some mechanical items came up that nee From sales to service to finance, the experience was a very good one. After my daughter bought the used vehicle some mechanical items came up that needed attention. I notified Steve Elias who sold the vehicle to us and he told me to call Ford service and make an appointment which I did. I talked to Paul Mendence who is a service advisor and explained the issues of concern with the vehicle. He had his tech John diagnose the problems and ordered ALL needed parts including a new set of tires which I never expected. Johns trouble shooting was spot on! We brought the vehicle back today for installation of new parts and ALL issues are fixed. The ride home was smooth. This was my daughters FIRST CAR buying experience and she is very happy. We will be buying more vehicles in the near future from TASCA. We are very satisfied. Thank you to all involved with this Sale, Financing and Warranty service. My only complaint is that you are about 90 miles away from us. Well worth the trip. Mike C. More

Satisfaction Great service from your service employees, usually George Sarkis. I leave with my vehicle running good and an understanding of what was done to it. It Great service from your service employees, usually George Sarkis. I leave with my vehicle running good and an understanding of what was done to it. It's appreciated! More

Excellent Service Tasca never fails to provide me with excellent service. The staff is always friendly and willing to help me. Since I use a wheelchair this is very imp Tasca never fails to provide me with excellent service. The staff is always friendly and willing to help me. Since I use a wheelchair this is very important to me. More

Service is always excellent I do like the service your Quick Lane has provided for both my cars over the years. I only have one concern in that 2 hours to get a car service seems I do like the service your Quick Lane has provided for both my cars over the years. I only have one concern in that 2 hours to get a car service seems a bit lengthy. Normally, I would drop my vehicle off and pick it up later in the day. This time I did not have that option and had to wait. The service writer did tell me it was going to be 45 minutes before it was going in, but maybe it's me, taking 1 1/4 hours for an oil change, tire rotation, and topping off fluids seems a stretch. More

Rude! Called to inquire about a car and dealt with Amsber S. At first she was very nice and professional but once I started asking more questions and addre Called to inquire about a car and dealt with Amsber S. At first she was very nice and professional but once I started asking more questions and addressing some concerns. She began to huff and puff and whisper “oh my god” & “are you kidding me” If you don’t want to do your job... GO HOME!!!!!! More

Service Department George is friendly, honest, answers all questions. Been dealing with George for years now with multiple vehicles (Escapes, F350 & 250 Diesel, Lincoln George is friendly, honest, answers all questions. Been dealing with George for years now with multiple vehicles (Escapes, F350 & 250 Diesel, Lincoln LS. Deal with George. More

Excellent service for a low quality made car Service is quite fast. My car broke down (lights came on indicating needed service immediately). I Even though it was 5pm already they made some calls Service is quite fast. My car broke down (lights came on indicating needed service immediately). I Even though it was 5pm already they made some calls and got me rental right away and I was on my way. It was a seamless as possible More

Buyer Beware!!! As they say...Buyer Beware! File one part of this story under shameful and the other under amazing! My college student son called and said that his ba As they say...Buyer Beware! File one part of this story under shameful and the other under amazing! My college student son called and said that his battery light had come on in his car. My Husband told him to get it checked at the closest Ford dealership to school. He brought the car to TASCA Ford in Seekonk on Monday 4/16. After a couple of hours, they came out and said that his battery and alternator were both shot and needed to be replaced and handed him an estimate for $1095.77. He thought that seemed very high so called his Dad who agreed. We called around to a couple of places who said that seemed very high. We then called the dealership where we bought the vehicle, who priced it out and said it would be more like $570 to fix it all...almost half. My husband went to TASCA (as they would not give my son back his keys claiming the car was unsafe) and told them we would have AAA tow the car to another place. They then asked for the estimate back (not knowing that Adam had taken a picture of it). It gets better... The car was towed to the other Ford dealership where the tech there said he wanted to do a diagnostic himself. Even sent us an amazing little video showing what he did. Turns out the battery failed when tested, but the alternator did not. Tested the wires to the alternator and they were fine also. Keeps tracing the issue and low and behold it turns out the wire connected to the sensor which sends the signal to the PCM to let it know the battery is charging was broken so the connector needed to be replaced, a $25 part, not an alternator! My $1095.77 bill went to $362.57. I'm still trying to decide if the TASCA crew is incredibly incompetent or incredibly dishonest or both. How many more vehicles have they "mis-diagnosed" for hundreds of dollars more than they repair should have cost? How many more customers have they taken advantage of?? The GM is supposed to get back to me with an explanation...as of today, 4/20, I have yet to hear back from the GM Matt. More

Unseen was Almost tempted to honk the horn of a car to get someone’s attention, was going to buy a car today, had cash in hand, but apparently my wheelchair was Almost tempted to honk the horn of a car to get someone’s attention, was going to buy a car today, had cash in hand, but apparently my wheelchair made me invisible to salespeople More