Tasca Hyundai Auburn
Auburn, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Please stay far away from Herb Chambers Hyundai. I have bought many cars from there over the years and I admit I have had some negative experiences. But unfortunately its the only Hyundai dealer aro I have bought many cars from there over the years and I admit I have had some negative experiences. But unfortunately its the only Hyundai dealer around for about an hour. But the last straw was the fraud they committed against me recently. I have a 2021 Elantra SEL and have had all the services done at the dealership. In the book it says to change the transmission fluid at 60,000 miles due to it having a IVT transmission that are not very good. I requested a drain and fill only as a flush can break small particles free and block small valves in the transmission. I got there at the first appointment of the day and the put my car up on the lift. being that I have had many issues in the past I knew they would have to remove the airbox and hose going to throttle body to get to the fill point. so I put black reference marks on all the screws the would have to remove. Thank God I did. My car was up on the lift for 2 hours then taken down and told it was all set. The mechanic was standing there who worked on my car and I asked him how the fluid looked and how much fluid it took. he said it wasn't too bad and it took 3 and 1/2 quarts. I paid $384.00 went outside opened my hood and sure enough every reference mark lined up perfect. I brought it to the service managers attention, and he said I'm going to pull your car in the bay again. I said I'll meet you out there. he talked to the mechanic for a few mins and came over with a blank look on his face. He said the mechanic admitted he never changed your transmission fluid. needless to say, I lost my temper at this point. I said I want my money back now. They gave me crap that they couldn't refund my card because the job was closed out. the had to get me cash after another wasted hour of my time. I contacted Hyundai Consumer Affairs and they were no help. I will never step foot back to Herb Chambers Hyundai of Auburn MA. They are crooks and frauds. I will never buy another car from them. I'm done. They are lucky I didn't end up in jail that day. I was ready to lose my mind. they basically tried to steal $400 from me and then have me drive around thinking my transmission was all set. My advice go 45 minutes west to Gary Rome Hyundai. More
I went in for an oil change, and within a week, all the oil leaked out and ruined my driveway. Service Manager George Rigo responded quickly to fix the car and promised to clean the driveway stains. George oil leaked out and ruined my driveway. Service Manager George Rigo responded quickly to fix the car and promised to clean the driveway stains. George stayed in contact with me multiple times a week for months trying to fix it. While I appreciate his effort and believe he did his best, a simple driveway remedy should never take several months. The real issue was upper management. I reached out to the General Manager, Brendan Grier for help, but was ignored. I finally had to contact the Herb Chambers Corporate office to get this resolved. George deserves credit for his customer service, but General Manager Brendan Grier completely failed to handle this situation. More
After several conversations stating what model, trim & price I wanted, they decided to "accept" my offer only to pull a bait and switch after I arrived at the dealer and tell me it was for another trim. L price I wanted, they decided to "accept" my offer only to pull a bait and switch after I arrived at the dealer and tell me it was for another trim. Low and behold when as I was out and on my way there they emailed me confirming the "wrong trim". When I arrived and had no idea & I was met condesencion. I left pretty mad and lost hours of my day of with my family. More
Steve was relaxed, informative sales representative, was well- informed about the vehicles, and took extra time covering all the various features. I’m happy well- informed about the vehicles, and took extra time covering all the various features. I’m happy More
Andrew Lemovitz Jr was very knowledgeable and professional. It was a pleasure working with him and I would definitely purchase another vehicle there. professional. It was a pleasure working with him and I would definitely purchase another vehicle there. More




