Tasca Hyundai Stamford

This review is specifically about Mike Jones, a Finance Manager who yelled at us so loudly during our negotiations the General Manager had to come in. We found a car at Stamford Hyundai and had a fine exp Manager who yelled at us so loudly during our negotiations the General Manager had to come in. We found a car at Stamford Hyundai and had a fine experience with the sales person, our overall experience was fine until we started negotiating with Mike Jones. While negotiating the price of our extended warranty Mike Jones began YELLING at us, he told us we were not allowed to have a friend on the phone to help support us in the negotiations (not true) and became so loud and irate, we were physically afraid to be in the room with him. The General Manager, Scott Vogel, had to come in and cool him off. His behavior was extremely intimidating considering we were 2 young women alone in the room with him and extremely unprofessional. We weren't able to drive off in the car as it was a recent trade in and in later conversations with Mike Jones he spoke to us in a degrading manner and failed to inform us of very important information regarding our loan despite multiple calls from our end. That this man remains employed by Stamford Hyundai makes me question management. Someone who yells at customers and make them fear for their safety should NOT be allowed to continue working there. While the sales person was fine I could not recommend this dealership. If we were their with a man, Mike Jones wouldn't have had the audacity to behave the way he did. Other problems we had with the dealership We were told the vehicle would be delivered next day, we opted to pick it up instead because we had questions about the loan and the vehicle still wasn't ready. Mike Jones lied and said we couldn't negotiate the loan after the initial contract signing but since we didn't have the car yet they didn't uphold their end of the deal so this was false. Do better Stamford Hyundai. Find someone who is not a liability. More

Giving them one star just because it won’t let me give them zero. This dealership is the worst. They running the worst shady business I ever seen. DO NOT BUY FROM THEM. They will screwed you over and try them zero. This dealership is the worst. They running the worst shady business I ever seen. DO NOT BUY FROM THEM. They will screwed you over and try to wash off their hands by telling you to get a REPO instead. Worst ever. PS the person telling us to get a REPO was the manager John. More

Excellent Interaction. I was there for a new car lease - 2025 Hyundai Elantra SEL Sport. We had the typical negotiation and reached a satisfactory conclusion. Communication I was there for a new car lease - 2025 Hyundai Elantra SEL Sport. We had the typical negotiation and reached a satisfactory conclusion. Communication was good and car was delivered when promised. More

This dealership is outstanding. My sales associate Brandon Doty was exceptional and was great in assisting me with making the right decision regarding my lease options. Being in c My sales associate Brandon Doty was exceptional and was great in assisting me with making the right decision regarding my lease options. Being in customer service my entire professional life, I can tell you Stamford Hyundai has my business from now on. More

We bought our car in November 2020 Hyundai Tuscon 2017. It’s around 70000 miles now it just stopped accelerating and eventually just stopped working. It was towed to the dealership. This car has gone for a It’s around 70000 miles now it just stopped accelerating and eventually just stopped working. It was towed to the dealership. This car has gone for all recommended service including major milestone services at 30k and 60k. It’s been a week without our vehicle and no communication from the dealership unless we call. Several attempts of no one picking up the call. Hyundai customer service experienced the same unresponsive behavior. No curtesy vehicle has been offered and has been a nightmare for us. Hoping for someone to respond and tell us what is going on with our car. Terrible customer service. More

My daughter's 2020 Kona burns oil. This problem is common to this make/model/year. Hyundai knows it: Stamford Hyundai knows it but they both continue to give her a runaround with test This problem is common to this make/model/year. Hyundai knows it: Stamford Hyundai knows it but they both continue to give her a runaround with test after test after test. Avoid their useless no-serviced department More

My experience at Stamford Hyundai was nothing short of terrible, easily the worst I’ve had after purchasing several cars. This dealership operates with deceitful practices, hidden fees, and zero accountab terrible, easily the worst I’ve had after purchasing several cars. This dealership operates with deceitful practices, hidden fees, and zero accountability. While my Palisade is fantastic, the service at Stamford Hyundai is not. You’re better off buying your Hyundai elsewhere to avoid the frustration and dishonesty that’s rampant here. Don’t fall victim to the shady, stereotypical dealership behavior—they certainly live up to it. I had an official included bike rack with my car, and instead, my dealer, with his own money, had to purchase a crappy giant bike rack, and I was charged for it on top of my bundle that was already agreed. 2 weeks later- the man is fired, and I am not reimbursed. This, among many other problems are reason you should look anywhere else in or out of town for a Hyundai. More

Shoutout to Gelis at Stamford Hyundai on my stress free sale on my 2025 Tucson. 2nd purchase at this dealership & both times were seamless & easy the way it should be. Willing to negotiate & focuses on cus sale on my 2025 Tucson. 2nd purchase at this dealership & both times were seamless & easy the way it should be. Willing to negotiate & focuses on customer satisfaction. 10/10 for both my salesperson & the staff. 🎉 More

Own a 2015 Hyundai Santa Fe sport and it got a P1326 code. Had vehicle towed to the service center because it was no longer accelerating properly. Delivered it after-hours and dropped key off. Next day code. Had vehicle towed to the service center because it was no longer accelerating properly. Delivered it after-hours and dropped key off. Next day they turn the car on and code disappears and car runs normally, this is what I was told and I believe them. However they're attempt to drive the car to recreate the code wasn't working, they kept the vehicle for 2 weeks trying to do this and it did not work. They never called to share an update, they didn't explain anything they were trying to do, they didn't listen to our concerns, and they didn't explain what happens when you experience diagnostic code P1326. Only after I did my won research did I understand what was going on. At that point I knew the error code wouldn't come back with what they were doing and the car would be okay to drive, because when that code comes on the car responds by not accelerating so you don't further damage the engine. None of that was explained to me I researched that myself. Its possible they needed the code to return in order to do the repair under warranty. But I have family I need to get to work, my wife has to get to work, and we have two children that need rides. So just holding on to the car until the code came back doesn't work for me cause I was never offered a loaner so I had to rent a car out-of-pocket. Picking up the car the service advisor was not at all friendly or apologetic and acted as if I'm the one that has an attitude problem. I will make the effort to not return to this service center. I also do not recommend it to anyone else. More