
Tasca Toyota Boston
Boston, MA
Filter Reviews by Keyword
By Type
Showing 4,612 reviews
Fast, friendly service. Clean layout of waiting areas. It was nice to have Ms. Crosby, the Customer Service Manager, stop by and check on me & my son. Clean layout of waiting areas. It was nice to have Ms. Crosby, the Customer Service Manager, stop by and check on me & my son. More
Great service here at Expressway Toyota. Always gets done on time when appointments are scheduled which helps when you have to get back to work! Always gets done on time when appointments are scheduled which helps when you have to get back to work! More
Starting with Bill Rich from the online sales team, service was very good. This was not my closest Toyota, but his directness and honesty made me want to work with him. I came in and instead worked wit service was very good. This was not my closest Toyota, but his directness and honesty made me want to work with him. I came in and instead worked with Walter who was as direct as I needed him to be. Bill only works the online team. I was also assisted by a woman that explained the services that come with the car and a man in the finance department that reviewed warranties. Both were professional and personable. The car took a while to arrive, and then I had to come in to sign paperwork and wait another week before pickup because the seats were to be upgraded. Overall it was a very good experience. Customer service could have been better with pick up or drop off from the train. I was offered a Lyft only after I asked on the third visit. The first two I walked a mile from the train station in rain. Also offering water to people that are there for hours instead of telling them to go to a vending machine that only takes small bills wasn’t great. Very small investment with a large impact. More
This was great, they informed me of what is included in my Toyota care and they told me an honest wist time. Lynette was also super kind and helpful. my Toyota care and they told me an honest wist time. Lynette was also super kind and helpful. More
My family uses this dealer for the service of all our cars for a few years now. My experience have been mostly positive and the one time there was an issue the quickly rectified it. cars for a few years now. My experience have been mostly positive and the one time there was an issue the quickly rectified it. More
Very personable ! !! you can rest assured that you have special people working hard on your behalf to get the best deal and great service for your vehicle !! you can rest assured that you have special people working hard on your behalf to get the best deal and great service for your vehicle More