
Tasca Toyota Boston
Boston, MA
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We ordered a car one month ago. I asked if the 5% markup is negotiable and they (initial salesman) said yes, took my deposit. When my new main sales person called me they said it wa I asked if the 5% markup is negotiable and they (initial salesman) said yes, took my deposit. When my new main sales person called me they said it wasnt and I mustve misunderstood. By then it was too late because my deposit was non-refundable (I had another dealership that did not do the markup). Our car finally came in and we had to wait 3 hours before we could leave. The most Ive ever waited at a dealership (including buying 1 car and leasing 3). We didnt even finance! More
Communication for the month we waited for our car was poor. I reached out majority of time to see if there was any update. It got delayed a week and I got a text (not even a call knowing we desperately n poor. I reached out majority of time to see if there was any update. It got delayed a week and I got a text (not even a call knowing we desperately needed a car). Other times I called main line if sales rep was out and no one seemed interested in helping, just said “no cars have come in” and didnt even ask my info. Our car finally came in and we had to wait 3 hours before we could leave. The most Ive ever waited at a dealership (including buying 1 car and leasing 3). We didnt even finance! Had to ask manager multiple times to find our sales rep Casey (he was working with 2 other families). When I got in car he said “you probably know more than me for this car.” Showed me a few things and was on my way. I wouldnt go back to this dealership. More
It's always a pleasure to come here because the staff is always happy to serve you. Any question you have or any issue, they are always there for you. always happy to serve you. Any question you have or any issue, they are always there for you. More
I love how supportive they are when I don’t know what I’m doing . Even when I’m not the best at articulating my needs, they have patience to help me figure it all out. I love the fact that they’re great comm doing . Even when I’m not the best at articulating my needs, they have patience to help me figure it all out. I love the fact that they’re great communicators, professional , and organized. I bought my first car from here, it was stressful but they were extremely supportive and informative as well. I’m glad I had my first car experience here. More