Tasca Toyota Boston

This place was chaos. They couldn’t find the appointment I made online for my 120,000 service. The service advisor I was working with didn’t know what that was. He was new They couldn’t find the appointment I made online for my 120,000 service. The service advisor I was working with didn’t know what that was. He was new, but still. He talked me into doing a multi point inspection and then fixing whatever came up instead. That’s fine. They actually found some stuff the other 120,000 service might have missed and they gave me great documentation of what they were doing and why. They told me my car would be ready the next morning. Then after I called to check in around 1pm the next day, they said it would be ready at 4pm. But they didn’t let me know that they also close at 4pm. So I arrived via Lyft to locked doors. Another customer (who had been locked inside!) let me in and said the same thing had happened to him but that he had been waiting for two hours to pick up his car, but everyone went home. We eventually found someone to take our money and give us our cars, but then a brake light I had asked them to fix was still hanging off my car, at least it worked now! The customer service rep who got me my keys was also befuddled but asked me to come back when they open and a technician would be around to help. I’ll give them another shot because they are super convenient, and everyone has off-days, but sheesh! Get it together, guys! More

Expressway is clearly the premier Toyota dealership in the Boston area- I checked several before trusting these guys - specifically Ozzy with my purchase adventure . the Boston area- I checked several before trusting these guys - specifically Ozzy with my purchase adventure . More

Staff was friendly spoke with Justin sims about how business is going he said there service business is always busy business is going he said there service business is always busy More

The best dealer in Massachusetts come see for yourself everything is in one place, call to schedule an appointment for service now don’t delay! everything is in one place, call to schedule an appointment for service now don’t delay! More

Staff was friendly and courteous. Got routine maintenance done. Afterwards, my tire kept deflating. The Customer Service Manager personally contacted me and asked about the service th Got routine maintenance done. Afterwards, my tire kept deflating. The Customer Service Manager personally contacted me and asked about the service then asked me if I was willing to return to get it checked out. They paid for the fix. I plan to return here whenever I need service. More

They we very helpful with getting my service don on time so that I could be in my way to work so that I could be in my way to work More

Staff is upfront, to the point, and diligent. Today I had the pleasure of working with Derek. He’s very knowledgeable and caring. I wouldn’t bring my car anywhere else for service. Today I had the pleasure of working with Derek. He’s very knowledgeable and caring. I wouldn’t bring my car anywhere else for service. More

Hi everyone I took my Toyota Corolla to expressway Toyota for air bag recall and I had the best service , the staff is friendly and professional especially the manager definitely recommend this location e for air bag recall and I had the best service , the staff is friendly and professional especially the manager definitely recommend this location expressway Toyota 👍🏽 More

I really like the place, the service is spectacular, it didn't take me long, everything was ready, just asdinar paoel to get the car, it was really good, I liked it. didn't take me long, everything was ready, just asdinar paoel to get the car, it was really good, I liked it. More

Everything is good and very good service i love Toyota company thanks a lot i appreciate company thanks a lot i appreciate More