
Tasca Toyota Boston
Boston, MA
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We had a very good experience at Expressway Toyota, working with Steven Verissimo, who was unfailingly informative, helpful, and professional. The car came on time and it all went very smoothly. We lov working with Steven Verissimo, who was unfailingly informative, helpful, and professional. The car came on time and it all went very smoothly. We love our Rav4! More
Ronnie pressures customers into deals. If a dealer is having issues they call him. Ronnie lies about contact deals, judges you instead of providing a service, and antagonize you if there's legally nothin having issues they call him. Ronnie lies about contact deals, judges you instead of providing a service, and antagonize you if there's legally nothing else he can do so that he can say something about your conduct so that he can get his way. Ronnie has a little team that seems like a GANG that comes together from almost every department that sat outside his door to provide "support". There were 5 "supportive" workers outside his door after leaving his office that stare at you and whisper threats as they walk past you. EXPRESSWAY TOYOTA likes to show you a modified car. Wait until you sign the contract to purchase it. Then remove all upgraded parts to "dispose of" since they can't sell you a car that won't meet state inspection. That leaves you with a base model vehicle with the upgrades you basically paid for taken out and not be reimbursed. Where do those parts go? If you have a dispute about those parts they send Ronnie to talk to you. If you want to get out of a contract they send Ronnie to talk to you. If you don't cause a scene and no eyes are watching Ronnie, Ronnie will do things not have your best interest. He will have you wait longer if he knows you have work. Ronnie will walk away from you and make things personal if the conversation isn't going his way. Ronnie acts like the head of TOYOTA EXPRESSWAY. Especially since he's been doing this for years. I do not recommend a dealership that employ grown men who intimidate and lie to mothers trying to provide for their children into contracts. More
Great service Dept. Didn’t push us into extra service. They were very honest. I would return because I felt very comfortable leaving my car with them that they would do quality service They were very honest. I would return because I felt very comfortable leaving my car with them that they would do quality service More
Professional service all around..customer service/sales/management. Service bay very helpful to making an appointment, greeting, service vey helpful answering questions, Elaine helped me unde service/sales/management. Service bay very helpful to making an appointment, greeting, service vey helpful answering questions, Elaine helped me understand my navigation instruments. More
I went to buy a new car at Toyota Expressway in Dorchester in July 2021. They helped me through the process and I got my car as soon as possible. Dorchester in July 2021. They helped me through the process and I got my car as soon as possible. More
Great service. Great staff. Great atmosphere. Expressway Toyota is The Bees Knees! Took my vehicle here for water damage and they quickly diagnosed the problem, articulated the necessary steps to fixing it, Toyota is The Bees Knees! Took my vehicle here for water damage and they quickly diagnosed the problem, articulated the necessary steps to fixing it, and worked with me financially. More