
Tasca Toyota Boston
Boston, MA
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we where able to do most of it online. Super helpful for us!! We are going through a difficult time with our daughter, and the people of express way toyota fully understood and helped us tremendously Th us!! We are going through a difficult time with our daughter, and the people of express way toyota fully understood and helped us tremendously Thanks Express way!! Elizabeth &Rob More
Gustavo the finance guy was a sweetheart. Aside from that, there was problem after problem with this place, including getting my new car with scratches already on it. I was told that this was "normal we that, there was problem after problem with this place, including getting my new car with scratches already on it. I was told that this was "normal wear and tear"...on a brand new car. More
We worked with Ozzy to purchase a 2020 Hybrid Highlander. We did get a good deal and feel that Expressway can offers best pricing. However, service was slow, Ozzy doesn't really know the product well and was We did get a good deal and feel that Expressway can offers best pricing. However, service was slow, Ozzy doesn't really know the product well and was not transparent with how long it would take. For example, We arrived to pick up our new car and then he tells us it needs an inspection sticker. We thought it was taken care of before we arrived. Then Ozzy disappeared to service for the inspection sticker returned 30 minutes later and said it would be another hour. Then he tells us we can get the sticker at a local garage near us and they will reimburse us. Why didn't he give us that option in the beginning? There were other such examples like they keep your car keys when they are doing the trade in valuation and don't return them right away. I panicked because I thought I lost my keys and the floor manager saw me searching for them and said nothing. We love the car and know we got a good deal just not sure we would go back there. More
Very poor sales experience. Kept showing us info on cars that were not available ("look at this one. . oh that is sold, look at this one. . .). Did one test drive and loved it. Canceled the deal as we we that were not available ("look at this one. . oh that is sold, look at this one. . .). Did one test drive and loved it. Canceled the deal as we were doing the paperwork. As we are signing papers the salesman comes in and says he "made a mistake" and told me the car I was buying was not the one we drove or talked about (different VIN number). . . the one I drove and we had discussed was $900 more. Different color and options. Then got upset I did not want to spend the extra money. . . . Bait and switch. Will never go back or recommend anyone go here. More
Great service and very pleasant staffFrom the minute Great service and very pleasant staff From the minute they take your car to the service desk it is service with a smile Excellent work Great service and very pleasant staff From the minute they take your car to the service desk it is service with a smile Excellent work More
Josh Sims was great to work with he get me informed about process of my vehicle prep. He also was very helpful in explaining features on the new rav 4 xle hybrid. Great experience with Him. Thank you. process of my vehicle prep. He also was very helpful in explaining features on the new rav 4 xle hybrid. Great experience with Him. Thank you. More
Amazing experience! I was able to get most of the major details figured out over the phone, when I came in the process was much easier and faster than expected. Happy I chose this dealership! details figured out over the phone, when I came in the process was much easier and faster than expected. Happy I chose this dealership! More
They have a good online system that allows you to schedule your service visit at your convenience. It was very quick and I’m satisfied with my visit. schedule your service visit at your convenience. It was very quick and I’m satisfied with my visit. More
I booked my appointment on line and selected my service it was so easy. I had a coupon from service points which made my visit today very affordable. it was so easy. I had a coupon from service points which made my visit today very affordable. More