
Tasca Toyota Boston
Boston, MA
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I had a very positive experience once I came here. I had been searching for a little while, but felt very comfortable with Shane. He was honest and would recommend him to my friends in the future. Initially been searching for a little while, but felt very comfortable with Shane. He was honest and would recommend him to my friends in the future. Initially, I had selected another car and they were honest about what they could give me for a price and I changed to a different version of the same car. The price was very reasonable and actually came in almost $3000 less than what it was listed for with NADA. I asked about making sure it was checked over and looked nice when I picked it up. There was a point htat he needed to get a specific part which delayed delivery for a day, and Shane was very apologetic for the delay. For me, it was just about getting it right. He didn't even mention the fact that they were going over all the systems and replacing what wasn't us to thier spec. When I picked the car up and was given the service records, I was amazed that they had replaced all 4 tires the brakes, rotors and a variety of other items. Shane even was there at the dealers on the day I picked up the car even on his day off,. And I couldn't even get there when I promised him and I didn't feel rushed at all. The only thing I would suggest is that they toot their horn a little bit by letting me know all the extra things that were done for the car that I didn't even expect. It was a very good experience....one that I was not really looking forward to as someone that was going to but a car. Thank you Shane !!!!!! More
We had a great experience at Expressway Toyota. Shawn was polite and thorough. He explained every part of the car buying process in terms that we could understand. He was available right away for our 1pm app polite and thorough. He explained every part of the car buying process in terms that we could understand. He was available right away for our 1pm appointment (no waiting necessary) and had already pulled up the car to the front of the dealership for our test drive. My wife and I had actually been dreading the car buying process, mostly due to preconceived stereotypes of salespeople in general. However, Shawn and Leo (from the finance office) were some of the nicest people we've met. They answered our questions and didn't push us into anything we didn't understand fully. Highly recommend. -Charlie More
Best service from a dealer I have ever had. I had a problem with my Toyota that another dealer could not diagnose. Expressway heard my problem, went through the problem methodically, and SOLVED IT!!! problem with my Toyota that another dealer could not diagnose. Expressway heard my problem, went through the problem methodically, and SOLVED IT!!! The BEST! Relationship to its customers is unmatched in my opinion. More
This was the best new car buying experience I've ever had (and I am 50+)! It was a pleasure to work with Shane. He is very friendly, courteous, attentive, straight forward, and knowledgeable. He made s had (and I am 50+)! It was a pleasure to work with Shane. He is very friendly, courteous, attentive, straight forward, and knowledgeable. He made sure I understood how to operate everything before I drove my new highlander away. He even told me to come back as soon as I purchase an iPhone so he can help me sync it to the audio/nav system so I can start using the rest of the features. I will highly recommend him to my family and friends. More
I had looked at a car the day before I was ready to purchase. Expressway was the first dealership I went to and I specifically mentioned I was not buying the car that day but the next day I would most purchase. Expressway was the first dealership I went to and I specifically mentioned I was not buying the car that day but the next day I would most definitely be buying a car. The sales associate helped me find and drive a car I was very interested in. I told him if it was still available I'd be back tomorrow. The day of purchase I received a text message and two phone calls from the sales agent and the dealer manager. I did do some other shopping but Expressway had the best deal so I contacted the sales agent to let him know I was on my way to buy the car. We drove from Watertown to Dorchester in a brutal snow storm to get there. When we walked in the sales agent informed us they sold the car to someone else 5 minutes before we walked in the door. We left and went to Braintree. Totally unprofessional and to have us driving all he way there in a huge storm! We know a car deal takes more that 40 minutes, he should have been honest and said someone else was interested and not wasted our time or jeopardized out safety on the road. I will obviously never go back here again and I'm glad I don't have it get my new Toyota from Braintree serviced here. More
Working with Shane was awesome! I can honestly say one of life's worst experiences can be buying a car. The reputation of a car salesman is usually accurate but Shane was different. We were both honest with life's worst experiences can be buying a car. The reputation of a car salesman is usually accurate but Shane was different. We were both honest with eachother from the beginning and he respected us as customers. When the time comes to buy another car someday (and if it is a Toyota), I hope Shane is still working there! Thanks, Shane!!! More
I had a great experience when I took my Rav4 for services at Expressway Toyota in Dorchester this week. Services providers were nice, approachable and ensure that my car was serviced in timely manner. The w at Expressway Toyota in Dorchester this week. Services providers were nice, approachable and ensure that my car was serviced in timely manner. The whole team was extremely professional, personable, and attentive. Last September my friend and I visited this dealership and our salesman, Eric (owner nephew) was nice and easy to talk to. He made us feel comfortable and made it easy to ask any questions. Look forward to my next services with these Great guys!!!!! More
This dealership is horrible. They lied just to get your business and then would not deliver. The salesperson promised that I would get a certain number combination on the license plate for the new car I j business and then would not deliver. The salesperson promised that I would get a certain number combination on the license plate for the new car I just purchase from them (I know, weird request but it was important to me). When I expressed my dissatisfaction with the way my license plate comes out, which was no where near what I wanted, the salesperson slammed his drawer in my face and, during the course of the conversation, screamed at me in front of the whole showroom. I didn't just paid $38K just to be publicly humilated. I walked out of the dealership without even inspecting my new car nor signing any of their release forms. More
We had a great experience car shopping at Expressway Toyota in Dorchester last weekend. Our salesman, Shane Dennison, was a pleasure to work with. He was extremely professional, personable, and attenti Toyota in Dorchester last weekend. Our salesman, Shane Dennison, was a pleasure to work with. He was extremely professional, personable, and attentive. Shane created a laid back, pressure-free car buying experience. We ended up returning to Expressway to buy our toyota highlander after visiting a few more local dealers b/c we felt confident that we were getting the best deal possible & we appreciated the prompt, straightforward service provided by Shane & the rest of the staff at Expressway. We will definitely return to Expressway for future car purchases. More
Amazing staff, will work with you to make the deal happen. I am a veteran and they worked extremely hard to get me into my truck. Second vehicle bought from them happen. I am a veteran and they worked extremely hard to get me into my truck. Second vehicle bought from them More