Tasca Toyota Boston

My first experience was with Lesley Salado who responded to my inquiry via phone. Lesley was very helpful and informative with my questions and assured me that they could help me. When I visited the de to my inquiry via phone. Lesley was very helpful and informative with my questions and assured me that they could help me. When I visited the dealership, I met with Shane, I found him to be very professional, knowledgeable and caring. He asked questions to determine the best car to suit my budget and took time to be sure I had all of the information available to make an informed decision. Shane worked with me through the entire process of my purchase. He introduced me to Leo who worked with me on financing and kept me informed on the process as I waited to pick up my car the following day. I appreciated the fact that his approach was genuine and non-pushy. When my car was ready, he took time to explain details including turning on the lights, finding the wiper blades and instructions for registering products included with my purchase. Leo was great at explaining options available with the purchase of my vehicle. He was patient and professional. My overall experience was great, I would certainly return to this dealership. More

Shane gave us an excellent experience from start to finish! His overall friendliness and knowledge of the vehicle made a smooth and easy unstressful encounter! Thanks shane! You will come highly recomm finish! His overall friendliness and knowledge of the vehicle made a smooth and easy unstressful encounter! Thanks shane! You will come highly recommended to friends and family! More

Shane got me through the entire process from driving up in my old car to driving away in my new car in around three hours. I glad we both focused on the deal and did not get side tracked by other things ( in my old car to driving away in my new car in around three hours. I glad we both focused on the deal and did not get side tracked by other things (like trying to push me into a Toyota when I was obviously there to purchase the Subaru). I knew what I wanted and Shane worked with me so that I could get it and that is why I rated so high. Thanks, Benjamin Gary More

My wife & I recently purchased a new Sienna. We had already done the research on the car we wanted and the value for our trade in. We negotiated the price through the internet so my hope was that this already done the research on the car we wanted and the value for our trade in. We negotiated the price through the internet so my hope was that this process would go pretty smoothly but with car buying you never really know......What an great experience buying this car has been. Shane approached us in a helpful and friendly manner and the process only got better from there. Within 30 minutes we had checked out the car and got all the money issues resolved. Shane is very professional knowledgeable and focuses on understanding his customers needs. The rest of the office staff we worked with we equally respectful of our time and within a total of just 2 hours, we drove the new car home. I highly recommend Expressway Toyota and of course Shane Dennis. Thank you for making my car buying experience a very good one!! More

Shianne Ramos was very helpful with every step towards getting the car I want very polite professional friendly would recommend her towards other clients the car is great thank u getting the car I want very polite professional friendly would recommend her towards other clients the car is great thank u More

I purchased a 2012 Camry LE and she was great, friendly, helpful and easy to communicate with. Will I purchase again from this dealership? Possibly. helpful and easy to communicate with. Will I purchase again from this dealership? Possibly. More

Shaianne was a great representative of the company!!! She was proactive, friendly, caring and took the time out to hear what my needs were and accommodate to them as much as possible. when i came in, i went was proactive, friendly, caring and took the time out to hear what my needs were and accommodate to them as much as possible. when i came in, i went in to pick up a car rental and her attentiveness and quick thinking led me to consider purchasing/leasing a car. In less than a business week, i officially had my car! Overall i had a great experience with the dealership as a whole. the staff was very friendly and attentive to me. the first day there i was there for about 2 hours. i went back the next day and several of the same people i saw the first day remembered me the following day! It was UNCANNY! i have really made some great connections here and my sales rep Shaianne is always there for me when i need her or have a question about the car!!! Please please please, look for Shaianne, Lookie A., Keshan, and the rest of the wonderful team at Expressway Toyota!! You will love them as much as I do!!! More

The dealership had a great energy level I received help the moment I entered the door. Professionalism could use some work from other parties but overall it was a wonderful experience. Mrs. Ramos was great the moment I entered the door. Professionalism could use some work from other parties but overall it was a wonderful experience. Mrs. Ramos was great. More

My experience was very positive. Shaianne was great to work with and did everything possible to make sure I was happy. By the time I was ready for my new car it was late on Friday afternoon and everyone work with and did everything possible to make sure I was happy. By the time I was ready for my new car it was late on Friday afternoon and everyone bent over backwards to make sure that that all the paperwork met the insurance and registry 5 PM deadline so that I could dive my new car off the lot that day. More

We contacted Expressway, along with a few local dealerships to replace our Sienna. We live in Milton, and so you can assume the other ones. Danielle at Expressway responded to our request and gave dealerships to replace our Sienna. We live in Milton, and so you can assume the other ones. Danielle at Expressway responded to our request and gave us what we felt was a good price from the beginning. She invited us in for a test drive without being pushy and she was certainly friendlier and more welcoming than her counterparts at the other dealerships. A couple days later, we received and email from her manager, Joel who offered his time and assistance should we need it…and that was a nice touch. By this time we had narrowed it down to 3 dealerships- all with similar pricing and all had the Sienna we were looking for. After a few late nights of online research, we were ready to move forward, so my husband sent one last email to the 3 dealerships early on a Thursday morning to confirm and clarify a few things and we were prepared to visit the final dealer after work that evening. Within minutes of sending the email, we received a reply from Joel at Expressway, and not an automatic reply. Joel responded and provided the answers and details for us at 6am! We looked at each other completely shocked. My husband is a trainer for a bluechip software company and travels 8 months of the year. Rarely do I see him impressed with any service (especially a car dealership) but he most certainly was. We both were, and after a brief email conversation with Joel, we officially wrapped up the deal. Let me say this again, we finalized our new Sienna deal at our kitchen table over email at 6:30am- now that was a first! It is fair to point out that the other dealership contacted us later in the morning, but by then Joel had set himself (and Expressway) far ahead. As my husband put it, it says something about a company when the employee is giving his own time to it. We now had high expectations for Expressway, and we were not disappointed I am happy to report. We visited Expressway that night and were introduced to another great representative, Tony, who took us on a drive and completed the paperwork. Danielle came over and congratulated us, and we were in and out within an hour or so. The store was new and clean and there was even a real restaurant, not just a snack bar. Both Tony and Joel gave us their cell phone numbers and that was another nice touch. In the end, I had never been to Expressway and I am so very glad I came in contact with these 3 employees, who exceeded our expectations in every way. Expressway is lucky to have employees who are so dedicated to their jobs to make us feel as we were the only people on Earth looking to buy. I hope this is the way of the future for all dealerships, and they could all learn a lot from Joel and his colleagues at Expressway Toyota. More