Tasca Toyota Boston

Last Thursday, February 21, 2013 I went to the dealership to test drive a used 2011 Toyota Matrix. The employee's name was David and I felt totally at ease being that this was my first car purchase. By the t to test drive a used 2011 Toyota Matrix. The employee's name was David and I felt totally at ease being that this was my first car purchase. By the time I left the paperwork was signed and I put down a $500 deposit in good faith (even though the loan had not been approved yet). Friday No Call No update on the status of the loan , Saturday I get a call from the finance person Mr. Dai telling me he was still working with the bank, Monday No Call and by this time I'm frustrated because from morning to about 2 p.m. no one could locate David or Mr. Dai to give me an update! Monday evening I speak to the operator tell them I want my $500 refunded: EVERYONE is calling me!!! As of February 27 they are still calling me about the car but not my refund. My birthday is Saturday and I feel as though they are being malicious and vindictive about refunding me my money in a timely manner (mind you they know my Birthday is Saturday). David told me yesterday he would start the paper work for the refund... this morning he called still talking about the car. More

Great salesperson - took me for a test drive and showed me all of the features in the car. Since they did not have the exact car I was looking for in stock, he and his manager worked with me on pricing me all of the features in the car. Since they did not have the exact car I was looking for in stock, he and his manager worked with me on pricing for a car that was available/in stock at that dealership. This was my first car, and I didn't realize that there would be a Document Fee. Other than that, everything was 100% as I previously expected in the paperwork they asked me to look over. I was able to get delivery on the car very quickly. I give this dealership an excellent rating and review, and would recommend this dealership to others. More

Was in contact with Kapryze Hall.She quoted me a price,kept in touch with me till a decision to buy was made. She assigned Stephen Zou to be our salesperson.He was professional in all ways.Gave us price,kept in touch with me till a decision to buy was made. She assigned Stephen Zou to be our salesperson.He was professional in all ways.Gave us a feeling he was to be trusted with sale. He was great following thru with all details and he never rushed us into a decision. All of the sales people on the floor were also very friendly. More

Great experience with judy she covered all basis and was very efficient my last experience was a total mess 3 years ago She was wonderful very efficient my last experience was a total mess 3 years ago She was wonderful More

Verry helpfull polite, explain every thing in ditale, kept in contact with me after the purchase asking if i was please with the car or if ther were any problems. kept in contact with me after the purchase asking if i was please with the car or if ther were any problems. More

VERY GOOD SALES PERSON. HE WAS ATTENTIVE TO WHAT VEHICLE I WANTED TO PURCHASE. THE CUSTOMER SERVICE IN THIS DEALER WAS ALSO VERY GOOD. I PLAN ON REFERRING OTHER PEOPLE TO THIS DEALER. I WANTED TO PURCHASE. THE CUSTOMER SERVICE IN THIS DEALER WAS ALSO VERY GOOD. I PLAN ON REFERRING OTHER PEOPLE TO THIS DEALER. More

VERY GOOD SALES PERSON. HE WAS ATTENTIVE TO WHAT VEHICLE I WANTED TO PURCHASE. THE CUSTOMER SERVICE IN THIS DEALER WAS ALSO VERY GOOD. I PLAN ON REFERRING OTHER PEOPLE TO THIS DEALER. I WANTED TO PURCHASE. THE CUSTOMER SERVICE IN THIS DEALER WAS ALSO VERY GOOD. I PLAN ON REFERRING OTHER PEOPLE TO THIS DEALER. More

We have a great experience purchasing a new vehicle at Expressway Toyota. The sales person, Angelo Gabriel, went above and beyond to help us find the right vehicle and best price for our needs. We didn't Expressway Toyota. The sales person, Angelo Gabriel, went above and beyond to help us find the right vehicle and best price for our needs. We didn't feel pressure to buy or make any decisions. We were given all the option, information and the negotiations process was very smooth. We recommend Expressway Toyota dealership and most importantly working with Angelo for a pleasant experience. More

Purchased a Sequoia from this dealership, and they delivered to Pittsburgh for me. Very efficient, friendly transaction. Definitely recommend this company and these people I worked with. delivered to Pittsburgh for me. Very efficient, friendly transaction. Definitely recommend this company and these people I worked with. More

Customer service by Stephen was exceptional. This is the 4th car we have purchased/leased from Expressway Toyota. It is always a positive experience. We wouldn't go anyplace else!! 4th car we have purchased/leased from Expressway Toyota. It is always a positive experience. We wouldn't go anyplace else!! More