
Tasca Toyota Boston
Boston, MA
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Steven was great. He was very friendly and helpful. Steven was very attentive answered all of my questions and posses great customer service. I wish that all of my experiances were this good when shopp Steven was very attentive answered all of my questions and posses great customer service. I wish that all of my experiances were this good when shopping. I think he is a great asset for your company. More
Jeana was helpful. Although we had to wait an ample amount of time on both the day we purchased and the day we picked up, I had the feeling it wasn't her fault. She knew what she was talking about and amount of time on both the day we purchased and the day we picked up, I had the feeling it wasn't her fault. She knew what she was talking about and shared her knowledge with me. She got me and my family beverages, which was much appreciated. She made sure I was happy with the car, and gave her educated opinions on color, cost, etc. She is good at what she does. More
I saw a great used sienna online at a great price. Although the price was fairly good. The car was very nice. And the finance guy bill gave me a great interest rate, the salesman I worked with David w Although the price was fairly good. The car was very nice. And the finance guy bill gave me a great interest rate, the salesman I worked with David was very nice he didn't exactly go above and beyond by any means. I have bought 2 New vehicles over the last 5 years with different dealerships and have never had to call the salesman more than I had to with this one. I came to the dealer on Saturday and put a down Payment and offered to come back Sunday. I was assured by the finance manager that they would deliver the car over state lines to me wIth all the necessary paperwork on Monday. I called 2 times on Monday to find out the status & wasn't told until my 3rd call that I had to go back to sign the pns. Ok so mistakes happen. I spoke with the finance mgr & before we locked in the extended warranty I wanted something that explain what it covered. Because when I was at the dealer originally I was never given any info just numbers. So I called the finance guy & left a voicemail. I didnt hear back so i called the salesman and he assured me that he or The finance guy would call me back. No one called. So on Tuesday night I spoke with the salesman & told them to write the pns with no eztended warranty bc I wasn't going to buy what I couldn't get th details on/. So Wednesday I went in to sign the pns. The salesman and I worked out a time to meet the next day At 5 pm. So the next day at 4 I called my ins agent to make sure they heard from the dealer which I was told that the dealer JUST faxed the binder request. Then at 4;20 the dealer called me to ask me to call the ins agent to try to speed up the binder. At 4:20 they should have already been on the road. So our 5 meet time ends up being closer to 7. I have never had to call any dealer as much as I have had to call this dealership. I wanted to buy a car & felt as if I had to harass them to make the deal happen. I was very DISSAPOINTED with the customer service skills. More
Price was great Fair dollar for my trade in Free coffe Price was great Fair dollar for my trade in Free coffe was a nice touch Staff was very friendly I did not like that the finance person would not t Price was great Fair dollar for my trade in Free coffe was a nice touch Staff was very friendly I did not like that the finance person would not tell me total price of extend warrenty until i said no It turned me off he was throwing number's at me !. Also forgot to deduct my $1,000 deposit till i told him something wrong . I would buy another car at Expressway . The price was great ! ! More
I was very happy to have worked with KHOA NGUYEN. A terrific salesman, not only was he helpful in every way but had a wonderful and friendly personality to go along with it, making my purchase very com terrific salesman, not only was he helpful in every way but had a wonderful and friendly personality to go along with it, making my purchase very comfortable and I couldn't have asked to have done business with a better salesman! More
I had a wonderful sales experience and walked away with a beautiful brand new car. Everyone I met at this dealership was extremely helpful and really put me at ease. I love my new car and would highly reco beautiful brand new car. Everyone I met at this dealership was extremely helpful and really put me at ease. I love my new car and would highly recommend this dealership. In fact, I already have. More
Do not go here......awful experience. No bedside manners or customer service. Never returned phone calls .All around terrible experience and this was a personal/family referral. Could only imagine the treat or customer service. Never returned phone calls .All around terrible experience and this was a personal/family referral. Could only imagine the treatment if I walked in off the street. More
Our sale person Khoa Nguyen was very helpful and knowledgeable. He went above and beyond helping us choosing the right car and even after the sale he still check in and make sure we are happy with t knowledgeable. He went above and beyond helping us choosing the right car and even after the sale he still check in and make sure we are happy with the purchase. We would definitely recommend this dealer and especially Khoa to anyone we know More
Went looking for a new car for my 18 year old daughter. Dane was our salesman. Very patient, professional, and helpful. Got very reasonable price, the car she wanted, in a very smooth transaction cond ver Dane was our salesman. Very patient, professional, and helpful. Got very reasonable price, the car she wanted, in a very smooth transaction cond veryucted by a pleasurable salesperson. The business manager handling the financing was equally pleasant and professional. All were not pushy, but very helpful explaining all the aspects of transactions. More
Our biggest complaint was the length of time everything took. After signing a contract to buy a used car on Saturday, we made an appointment to pick it up on Tuesday. My wife ended up being there for ove took. After signing a contract to buy a used car on Saturday, we made an appointment to pick it up on Tuesday. My wife ended up being there for over 3 hours, waiting for one thing after another. More