Tasca Volkswagen White Plains
White Plains, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 254 reviews
I am not a fan of this service department at all. The thing that I truly dislike is, every time I go for service I need to update my email address as that is how I ask for my updates to be sent. They The thing that I truly dislike is, every time I go for service I need to update my email address as that is how I ask for my updates to be sent. They say they will give me a hard copy just in case I don't get the email. However, when reviewing the documentation given at the end, it is still wrong. It has been years and they still cannot update it in all the correct places. Moreover, if I explicitly ask for correspondence to be via email, the default should not be SMS. More
Recently completed scheduled service on my Atlas. Early morning appointment, all staff were in good spirits. Jenn and Larissa are friendly, check in was fast and they communicated with me while I wai Early morning appointment, all staff were in good spirits. Jenn and Larissa are friendly, check in was fast and they communicated with me while I waited for my car. I got to observe how all of the other customers and employees interacted, definitely a big improvement overall as past experiences were not as good. More
Excellent customer service. The staff was very helpful and their priority was getting my problem fixed immediately The staff was very helpful and their priority was getting my problem fixed immediately More
I recently purchased a Fiat 500 from Tasca Volkswagen in White Plains, and unfortunately, my experience was quite disappointing. The car had several issues right from the start, and it took three weeks befo White Plains, and unfortunately, my experience was quite disappointing. The car had several issues right from the start, and it took three weeks before they even acknowledged that they couldn’t fix it. They eventually sent it to their Jeep department, which did an amazing job resolving the major safety issue quickly. The team at Jeep was professional, communicative, and efficient. However, my initial experience with Tasca Volkswagen was frustrating. They kept me in the dark about the status of my car, and I had to constantly reach out for updates. While they ultimately resolved the major issue, the lack of communication and customer care was disappointing. I highly recommend the Jeep team for their excellent service. They turned a difficult situation into a positive experience!” More
Very helpful, quick and painless procedure. Answered all my questions thoroughly. Charles in particular was a big help. Fix the coffee machine and it would be absolutely perfect. Answered all my questions thoroughly. Charles in particular was a big help. Fix the coffee machine and it would be absolutely perfect. More
I had a wonderful experience working with this dealership. I worked with Mark and the manager as well - both extremely knowledgeable, trustworthy and friendly. Would definitely recommend this deal dealership. I worked with Mark and the manager as well - both extremely knowledgeable, trustworthy and friendly. Would definitely recommend this dealership and their service. It was above and beyond for me in getting my lease. Mark answered all my questions and made sure I was getting the best desk and service. More
Adonis was patient in answering our questions, and kept us informed through the entire process. We are certain Tasca will provide the same customer service to others. us informed through the entire process. We are certain Tasca will provide the same customer service to others. More



