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Tasca Volkswagen White Plains
White Plains, NY
257 Reviews
The Tasca family is now a fourth generation family owned and operated business, one of the oldest in the nation. We’ve grown to include Ford, Lincoln, Mazda, Volvo, Chrysler, Dodge, Jeep, Ram, Fiat, Buick, GMC, Cadillac, Subaru, Hyundai, Kia, Chevrolet, Toyota, Audi and Volkswagen. We have locations in Rhode Island, Massachusetts, Connecticut, Illinois, Florida, New York, Pennsylvania, and Missouri. We are grateful to the members of our team who work so hard on a daily basis to serve our customers. We are thankful for the generations of loyal customers who have trusted us our family for all their automotive needs. We humbly pledge to continue the Tasca Family Commitment that YOU WILL BE SATISFIED.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 257 reviews
January 24, 2018
Unresponsive and not customer service oriented I recently purchased a new 2017 Jetta from this dealership. First time I called, I was told a salesperson was not available but to leave my informatio I recently purchased a new 2017 Jetta from this dealership. First time I called, I was told a salesperson was not available but to leave my information and I would get called back that same date - no call back. I call back next day, I was told by the salesperson that nobody ever gave him my information. I speak with salesperson, make a specific appointment for a test drive early in the week and call to confirm the day before. I arrive Saturday morning, salesperson not there, I was asked to have a seat and that salesperson would be there in 15 minutes, I wait 20 mins ask what is going on they said the sales person wouldn't be in for another 2 hours. I get up to walk out and another salesperson takes me on test drive. We come back to office I am ready to purchase car, salesperson looks in system and says there are more than 20 of the cars I am looking for within a 200 mile radius. I need delivery within 2 weeks. I call within the next 2 days and they can't find a car, says other dealers are not responsive. I settle for a car that had all of the options I wanted except for the wheel rims. When I go to pick up car a week later, car was ready except tire valve stem missing from one wheel. I ask salesman about purchasing rims separately, they assure me they will call me back within the next week with a price. Here we are nearly 4 weeks later - no phone call no follow up whatsoever. I really try to do business close to home and use local businesses however this dealership doesn't follow even the most basic customer service - they don't return phone calls or keep appointments. I am contacting VW corporate to let them know my experience because now I have a car I am very happy with but there is no way I could ever trust this dealership with the service of my car because they have no consideration for their clients' time. More
by DG
Employees Worked With
Tom Backer
January 10, 2018
Smooth and Easy Trade In and Purchase, No Stress or Upsellin Franklin and the Owner at Lash made trading in my luxury car for a new Atlas very smooth and easy. I wanted a basic model and the team didn't try to Franklin and the Owner at Lash made trading in my luxury car for a new Atlas very smooth and easy. I wanted a basic model and the team didn't try to up-sell me on expensive features I didn't want or need. The team was responsive and even took the car to my home to check garage fit before I signed. Would highly recommend. More
by New Atlas Mom
Employees Worked With
September 22, 2017
quick to sell Very quick, friendly and courteous when it comes to selling. However, when I came to pick up the car, the car wasn't ready. There were repairs that ne Very quick, friendly and courteous when it comes to selling. However, when I came to pick up the car, the car wasn't ready. There were repairs that needed to be done and INSPECTION. I was given an appointment with the service department with the promise that "they will take care of everything." I am on my second appointment now and wondering how many more times they will have me come back. The bottom line is to not sell a car when it's not ready. More
by ahhb
Employees Worked With
Mike Spatola
September 10, 2016
Excellent experience Tom, the GM, is fabulous. Highly recommend Lash of White Plains. Nice people too. They made the experience pleasant, and not painful in any way. Go se Tom, the GM, is fabulous. Highly recommend Lash of White Plains. Nice people too. They made the experience pleasant, and not painful in any way. Go see them. More
by Happy Customer
June 11, 2016
Superior all the way Amazing from start to finish. Edwin was so professional and respectful. Will always go to Lash. the gentlemen who detailed my new bug were awesome as Amazing from start to finish. Edwin was so professional and respectful. Will always go to Lash. the gentlemen who detailed my new bug were awesome as was the gentleman that moved my car . The vibe is awesome, you feel welcome and secure. Very trustworthy.. thanks gang...luv my new bug! Christa B. More
by Buglover
Employees Worked With
Edwin
April 06, 2016
AWESOME...AWESOME...AWESOME! !!!! I just don't know where to begin. The sales rep Mark is magnificent. He took care of my mother and then some. Mark went above and beyond to make sure I just don't know where to begin. The sales rep Mark is magnificent. He took care of my mother and then some. Mark went above and beyond to make sure my mother's experience was something she would talk about for years to come. Tom, (manager), also made his presence known. He did what a boss should do and more. We will definitely recommend Lash Volkswagon to everyone we know. I am in the market for a new car and had my mind made up on a different model. However, after the way they treated my mother and witnessing her experience I have been converted to Volkswagon......but not just any dealership. LASH and LASH alone will get my business. Every person there from the service center to the sales floor greeted us with a smile and just took the time to make sure we were good. Thanks for showing my mom love and I look forward to writing another review about my own car buying experience in a month or so. More
by Mvaughn55
Employees Worked With
Mark Warner
November 11, 2015
Fred is great! Will come back for him! We just got back with our new adorable 2012 yellow beetle car yesterday. Fred is our sales consultant. He is amazing and professional! He responded us We just got back with our new adorable 2012 yellow beetle car yesterday. Fred is our sales consultant. He is amazing and professional! He responded us at a fantastic speed. Whenever you need him, he is just there. Though we were buying an used car, we were treated as if we were buying a new one. He will answer all your questions concerning the car. He even prepared a dozen of yellow roses for me the day we picked the car. I felt really pampered. High recommended! Will definitely come back again for Fred! More
by Danyi Zhang
Employees Worked With
Fred Rosenzweig
September 01, 2015
Amazing easy exciting experience Chip Popa gave a great experience. Very helpful. He went through the entire car for over an hour explaining all of the perks and buttons of the car. D Chip Popa gave a great experience. Very helpful. He went through the entire car for over an hour explaining all of the perks and buttons of the car. Definitely recommend him. More
by Agrec1011
Employees Worked With
Chip Popa
September 01, 2015
Worst service ever!!! Not only did they have me wait 3.5 hours and end up checking for rattling in the wrong section of the car, but someone also left a long pen mark on th Not only did they have me wait 3.5 hours and end up checking for rattling in the wrong section of the car, but someone also left a long pen mark on the roof of my car. They tried removing it and the following day left a huge stain which is worse them the pen mark. Since they now had to provide me with a loaner to remove the stain and check for rattling, they told me that a car would be available the following day. I called the next day and again twice the following week and did not receive a call back. I then spoke to the manager who said they might have a loaner the following week and I would be contacted. Two weeks later , I'm still waiting for a call back. I WOULD NEVER RECOMMEND THIS SERVICE CENTER! !! More
by Cala
Employees Worked With
Unsure
August 31, 2015
I received an excellent service from Lucky my dealer. Lucky was very helpful through out the process. He was very knowledgeable about automobiles and help me to understand in great detail the functionalit Lucky was very helpful through out the process. He was very knowledgeable about automobiles and help me to understand in great detail the functionality of my car and how it compares to other types. More
by prince15
Employees Worked With
Lucky Waits
