Tasca Volkswagen White Plains

Totally horrible! I had recall service at there, it took MORE THAN WEEKS. Usually this minor issue of recall service took in a day or next day. However they NEVER call I had recall service at there, it took MORE THAN WEEKS. Usually this minor issue of recall service took in a day or next day. However they NEVER called me until the expected completion date. I called the agent in charge BUT never gets reached out and NEVER responds. Transferring call NEVER get answered. So, I visited to the service center in person because they never got the call. They just repeatedly said that it would took more than we expected without any explanation. This is the WORST garbage. Should not happen. More

Charles Jones was a pleasure to deal with. Charles is a real professional and he was most attentive to every detail of my transaction. I could not be happier with my trade-in and purchase. Gre Charles is a real professional and he was most attentive to every detail of my transaction. I could not be happier with my trade-in and purchase. Great job VW of White Plains. More

My experience with the service department have been excellent over the past 8 years. No complaints at all. Very satisfied with entire operation excellent over the past 8 years. No complaints at all. Very satisfied with entire operation More

This is one of the better dealerships which I have purchased a vehicle. As soon as I walked in, I was shown what I wanted to see by a very knowledgeable salesman, Demarie, who gave me all the details purchased a vehicle. As soon as I walked in, I was shown what I wanted to see by a very knowledgeable salesman, Demarie, who gave me all the details I needed to make an informed decision. His no pressure style makes it easy to really analyze everything. The process from entering to driving off the lot was shorter than most places as well. Everyone is very friendly and the meeting with the financial team was quick and painless. More

Service was great. Diego was attentive and professional in dealing with my car's issues. Diego was attentive and professional in dealing with my car's issues. More

Service was excellent, all staff was very professional. Pricing was clearly explained. Tier rotation was recommended. Pricing was clearly explained. Tier rotation was recommended. More

Flo was rude and more focused on breakfast sandwiches than helping customers. Customer Service training needed. Francisco should train Flo. Please advise her not to point and bark at people. Flo made it than helping customers. Customer Service training needed. Francisco should train Flo. Please advise her not to point and bark at people. Flo made it clear White Plains VW does not need my business or anyone else’s. More

My salesman Charles was extremely accommodating friendly and made the experience so easy and stress free. I would highly recommend him and the dealership to anyone looking for vehicle. and made the experience so easy and stress free. I would highly recommend him and the dealership to anyone looking for vehicle. More

Working with Diego was to say the least unpleasant. Rude, unprofessional & improperly trained. I purchased a 2022 Taos with tire insurance. I called 3 days prior and spoke with parts dept. to make sur Rude, unprofessional & improperly trained. I purchased a 2022 Taos with tire insurance. I called 3 days prior and spoke with parts dept. to make sure the tire was in stock or can he ordered. Diego called me legitimately 7 mins after I left to tell me that I need to find the company my tire insurance is under. I am fully aware that information can be accessed in their system through my warranty. How would I have that information when it is his job as the service advisor to figure that out 0/10 recommend. I have gotten tires changed on the past and it was never that difficult nor took over 24 hours. More

Kind, professional and expert service. I Appreciate the attention and communication given to the Customers. Great Job! I Appreciate the attention and communication given to the Customers. Great Job! More