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Tasca Volkswagen White Plains
White Plains, NY
237 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 237 reviews
October 17, 2011
I had an entirely satisfactory and seamless experience. My contact person, Lester Li, was efficient, knowledgeable, responsive and extremely pleasant and I never felt for a moment that I was being sold mor My contact person, Lester Li, was efficient, knowledgeable, responsive and extremely pleasant and I never felt for a moment that I was being sold more than I wanted -- what a relief! More
by John_Foxe
Employees Worked With
Lester Li
Helpful October 04, 2011
This dealers offers you great prices which they cannot live up to. I visited this dealer in September and made a deal with the salesman and manager. I was given a deal lower than most dealerships. Unfortu live up to. I visited this dealer in September and made a deal with the salesman and manager. I was given a deal lower than most dealerships. Unfortunately, this deal was too good to be true. The salesman told me my car would be located in a few days(as the car I requested was not already on the lot). I asked the salesman to contact me the next day to ensure I would be able to obtain the car. The next day after signing the papers, I called the dealer to see what the status was on my car. I called several times with no call back. I finally was able to speak to the salesman, he said my car was being located but he didnt have a pickup date. Three days later I still did not hear from the dealer. After the weekend, I called several times and left numerous voicemails for the salesman and sales manager. Finally, after stating I was looking to go to a different dealer because of the terrible customer service, the salesman returned my call. He informed me that the dealership could not value the deal we agreed to and I would have to pay $40 more for the car plus wait a month to recieve it, and I would have to choose a different color car than the one the dealer agreed to give me. The service of this dealer is terrible. They have no respect for their customers. Buyer beware !!! If this place gives you a deal you think is just too good to be true than it definately is. The salesmen do not keep you in the know about what is going on with your purchase. They will low-ball you a payment number and than change the price based on a lie they give you. If you are looking to buy a VW, I would recommend you go elsewhere. More
by buyer2000
Employees Worked With
Johnny and Steve
October 03, 2011
great Customer Service, friendly, great Experience. working with Lester and Nick was a great pleasure and again great experience. i would highly recommended them both to anyone in the future. working with Lester and Nick was a great pleasure and again great experience. i would highly recommended them both to anyone in the future. More
by haroldfraga
Employees Worked With
Lester Li, Nick Costello
October 01, 2011
I have to say Lash vw is a great place to buy a Volkswagen. And, this dealer, Lester Li, offered me a great deal on my 2012 new passat.Before I got my car, Lester gave me a very good introduction. Volkswagen. And, this dealer, Lester Li, offered me a great deal on my 2012 new passat.Before I got my car, Lester gave me a very good introduction. I'm very satisfied with his service. More
by KDpassat
Employees Worked With
Lester Li
September 20, 2011
I had an excellent experience. Got the car I wanted at a good price with no hassles and strong professionalism. I had to wait for my car to be located and I was communicated with and kept up to date by Les good price with no hassles and strong professionalism. I had to wait for my car to be located and I was communicated with and kept up to date by Lester. Once I got the car Lester gave me a thorough orientation and told me I could call him any time. I was very pleased. More
by Pet10
Employees Worked With
Lester Li
September 05, 2011
Lash had the best pricing by far of any other Volkswagen dealership in the area. Very helpful in locating and obtaining the car I wanted. They handled all paperwork quickly and professionally. The car wa dealership in the area. Very helpful in locating and obtaining the car I wanted. They handled all paperwork quickly and professionally. The car was delivered spotlessly clean. Certain "other" dealerships could use a lesson from Lash (and Lester Li specifically) about customer service. There is always someone to take our call or greet you with a smile, a "hello" and to ask if you need assistance. Lester Li made my experience pleasurable and relatively painless and stress-free. He is very well acquainted with all the Volkswagen models and will work his tail off whether you're buying the base model Golf or the top-of-the-line GTI. Definitely the best experience with any car dealership I've had to date. More
by fleemur
Employees Worked With
Lester Li
August 18, 2011
In 2010, I did my homework and I was going to go back to my dealership in Rockland when I noticed a new VW dealership in Westchester. When I called, not only did I have a pleasant conversation, but the own my dealership in Rockland when I noticed a new VW dealership in Westchester. When I called, not only did I have a pleasant conversation, but the own himself handled my call. I knew that this is where I wanted to get my new VW and I never regret it since. When my tire monitor light came on, they took care of it and explained everything to me. Their service department is clean, busy, and professional. I have visited a few times and they remember who you are. The receptionist is always able to direct your query. Go see for yourself! I will be getting my next car from Lash when that time comes, without a doubt! More
by music4me
Employees Worked With
Jeff L., Rich S.
August 17, 2011
Lester Li gave me a very good price on a 2011 Jetta without playing any of the usual car dealer games. He was very responsive to my emails and took time to show me around my new car at delivery. If y without playing any of the usual car dealer games. He was very responsive to my emails and took time to show me around my new car at delivery. If you're looking for a VW in Westchester County, see Lester Li and Lash VW. More
by jeremy1234
Employees Worked With
Lester Li
August 11, 2011
Lester Li, was excellent and did give me good incentives on my new 2011 VW GTI. Mr. Li was very friendly and patient with me , he also made sure he returned all my calls and also did provide me all the opti on my new 2011 VW GTI. Mr. Li was very friendly and patient with me , he also made sure he returned all my calls and also did provide me all the options for getting a good deal on this vehicle More
by slyzter
Employees Worked With
Lester Li
August 08, 2011
I worked with Lester for a few weeks via email. He was extremely responsive, patient and helpful. Pricing was excellent and he was a pleasure to deal with. Upon delivery he spent more than 30 minutes with extremely responsive, patient and helpful. Pricing was excellent and he was a pleasure to deal with. Upon delivery he spent more than 30 minutes with me in the car going over details and other information. I will definitely recommend him and will likely be buying another car from him when my lease is up. More
by jhend924
Employees Worked With
Lester Li
