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Tasca Volkswagen White Plains

White Plains, NY

4.4
245 Reviews

376 Tarrytown Road

White Plains, NY

10607

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Showing 245 reviews

November 25, 2022

I was towed to the dealer when my brakes malfunctioned. Flo was terrific - handled my concerns, followed up each of the next two days with a status update. Had the car waiting for me at the time promised, More

by judithalbert
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flo in Service
Nov 28, 2022 -

Tasca Volkswagen White Plains responded

We are delighted to receive this review! Our team strives to provide dependable and thorough service to all of our clients, so it is great to hear that Flo was helpful. She will appreciate your words! Thank you for working with us here at White Plains Volkswagen.

November 12, 2022

The experience i had at this dealer was amazing, jose was great with his knowledge of the car and helping me figure out all my new features in my jetta. More

by Assilemb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
Nov 14, 2022 -

Tasca Volkswagen White Plains responded

Congratulations on your new Volkswagen Jetta! We are happy to hear that Jose and the team took such great care of you and earned your five stars. Thank you from all of us at White Plains Volkswagen!

November 10, 2022

Flo was great at letting me know what’s going to be done and how much it will cost! It wasn’t a bad experience! More

by N14ruben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flo.. service
Nov 11, 2022 -

Tasca Volkswagen White Plains responded

Thank you for the 5 stars! We are thrilled to hear that Flo was helpful and communicative. She will appreciate the shoutout!

November 10, 2022

Florence was an excellent customer service rep - explained everything in east to understand detail and even arranged rides to and from my home while my car was being serviced! More

by SK88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florence
Nov 11, 2022 -

Tasca Volkswagen White Plains responded

We're overjoyed Florence demonstrated our commitment to thorough customer service! Thanks for supporting White Plains Volkswagen by sharing your positive experience. Please let us know if there's anything else we can do for you!

November 05, 2022

White plains Volkswagen service center needs management. If you want your car repaired DO NOT GO THERE you will just waste your time and money . I tried 3 times I’m finish. Maybe because I don’t belong i More

by Andreii Moody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric from service
Nov 08, 2022 -

Tasca Volkswagen White Plains responded

Andreii, we're so sorry to see this feedback. We strive to provide communicative, top-notch customer service and we're disappointed that this wasn't reflected during your visits. Additionally, we'd like to apologize for not providing a more efficient service experience. If you're willing, we'd appreciate the opportunity to discuss this with you further and see if we can do anything to make things right. Please consider calling us at your earliest convenience. Thank you, Customer Care Team - (877)-811-9330

November 03, 2022

Wendy was very helpful and patient with me ! I recommend her! She is so sweet , everyone at this location was very friendly and welcoming . Thank you! More

by Sabinolee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Estrella
Nov 03, 2022 -

Tasca Volkswagen White Plains responded

We are delighted to have earned your recommendation! Thank you for choosing White Plains Volkswagen and for stopping by to share your experience with Wendy. Safe travels ahead!

October 31, 2022

Fast service, competent staff, pleasant atmosphere. Clean, coffee, tea. Will recommend to everyone to move to VW. More

by mdpp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
Nov 01, 2022 -

Tasca Volkswagen White Plains responded

5-star reviews always make our day! Thank you so much for supporting White Plains Volkswagen and please let us know if you need anything down the line!

October 27, 2022

I was involved in a car accident on 9 8/22. I needed a ride. I was ride sharing until today. I stumbled across the vehicle I have here. I kept trying to find the car in my state (NJ) . I surre More

by tgee413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Bernardez
Oct 28, 2022 -

Tasca Volkswagen White Plains responded

Thanks for leaving White Plains Volkswagen a five-star review! We are thrilled that Melvin was polite and knowledgeable and ensured you took home a new vehicle that felt like the right fit. We'll also share your kind words with Naeem. Enjoy the ride, and congrats!

October 26, 2022

All my experiences with VW Service have been amszing over the last 6 years. Florence was great, very friendly and kept me posted on things as I was waiting. Jason C always remembers me and greets me by name More

by nichelbing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Florence
Oct 26, 2022 -

Tasca Volkswagen White Plains responded

Thanks for your review! We're delighted Florence, Jason, and the rest of the service team have welcomed you with the courteous greetings you've come to expect at White Plains Volkswagen. We look forward to seeing you again next time!

October 18, 2022

The service appointment and schedule date and time went smoothly. Florence explained the procedure and expiations of what wil be done on the car. Upon completion all Wes complete and no unexpected charg More

by Jtdm49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I only worked with Florence Kelly.
Oct 18, 2022 -

Tasca Volkswagen White Plains responded

Thanks for sharing your White Plains Volkswagen experience! We're elated that Florence helped shape a seamless visit. Drive safely!

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