Tate Dodge Chrysler Jeep RAM

Just plain horrible If I could give this dealer 0 stars I would. I made an appointment early Monday morning 4/24/17 and was handed off to our assigned saleswoman, Rhonda If I could give this dealer 0 stars I would. I made an appointment early Monday morning 4/24/17 and was handed off to our assigned saleswoman, Rhonda Obrien. We told her we're interested in a Hypergreen Jeep Renegade 4x4. First bad sign, It took a while for her to figure out the location of the vehicle. It ended up being in another lot a couple blocks down from the actual dealership and then Rhonda took a long time to find the car keys at the separate lot but eventually we were able to drive it and finally sit down and "talk business" afterwards. We had told her from the start that we were pre-approved for a USAA auto loan. She went to finance, they messed with numbers and came back with a figure that did not match the listed price on their website. She went on the explain that internet pricing was not guaranteed pricing... and that the quote I received would be the lowest I could get that car to go. She mentioned that credit scores might come into play with incentives and rebates that were applicable discounts but that scores were not spoken about on the floor yet turned around and asked me what my score was (which is an almost excellent 746). She refused to work any numbers for me and told me that what I was asking for was ridiculous and that I would NEVER find a Jeep Renegade for what I was asking for (payment under $300, no money down, no trade-ins). She suggested I try for something cheaper for my "first car" which she assumed I was shopping for my first car which I wasn't. This jeep would have been my second car. Rhonda didn't even offer me to run my credit through the dealership's bank to see if I would get approved for a greater credit line amount. Her attitude became more and more cynical so we politely decided to leave. Later that day we ended up in Ourisman Jeep in Bowie, Md and they made my dream which Rhonda tried to crush earlier that morning a reality. I walked away with a 2016 certified pre-owned Solar Yellow Jeep Renegade with $0 down, no trade in, with a payment under $300 and a lower APR%! It has all the goodies as the model I drove with Rhonda and it even has an extended warranty since it's a year older with some mileage put on it (; rule of thumb: STAY AWAY FROM TATE DODGE JEEP and DONT LET ANYONE CRUSH YOUR DREAM OR TELL YOU WHAT YOU'RE ASKING FOR IS RIDICULOUS. Ridiculous is not wanting to even try to make a sale happen bright and early during the end of the month. If they don't want you as a customer there's always someone else that will value you. I would know since I worked with Dealerships for 4 years. Go to OURISMAN JEEP and ask for Roc! Their customer service is excellent and their finance department is amazing, doesn't shut you down and are willing to work with you. Avoid TATE at all cost, especially Rhonda. More

Great experience It was a 5-star experience. Tina was very great!! She madeven the experience fun and easy. I have already passed her name on to a few friends. It was a 5-star experience. Tina was very great!! She madeven the experience fun and easy. I have already passed her name on to a few friends. More

Tate Used Car Sales If you're like me and dread entering any car dealership in fear of being approached by pushy, overly aggressive, eager sales people who are far from t If you're like me and dread entering any car dealership in fear of being approached by pushy, overly aggressive, eager sales people who are far from transparent in their communication efforts, then you'll appreciate Tate Used Cars in Glen Burnie. Go to Judy Longobardo... she is very pleasant, knowledgeable and fair! More

mazda 6 Judy, sales consultant, was very attentive and really treated us special. She made sure the car was available the next day when we bought it. Judy, sales consultant, was very attentive and really treated us special. She made sure the car was available the next day when we bought it. More

Tate Dodge-Great Commercial purchase experience First purchase of a dodge, and from Tate Dodge in Glen Burnie. Cant say enough about how easy this was. Worked closely with Jack Corbin and his team. First purchase of a dodge, and from Tate Dodge in Glen Burnie. Cant say enough about how easy this was. Worked closely with Jack Corbin and his team. Found the truck we needed, got a great price and financing was a breeze. In and out in 2 hours. If your a business owner or not and need a vehicle, you got to go see these guys More

Great place to purchase This is the second car we bought from Joe Holden at Tate. Both experiences were great and very accommodating. We also get our cars serviced at Tate This is the second car we bought from Joe Holden at Tate. Both experiences were great and very accommodating. We also get our cars serviced at Tate service center and have always had good experiences with the service center. If your looking for a good used car at a good price with a friendly salesperson Tate is your dealership and Joe Holden is your salesperson. More

Wonderful service Excellent saleman ship ..I was very please with my new vehicle and services that was provided to close the deal......"This is my new car dealership . Excellent saleman ship ..I was very please with my new vehicle and services that was provided to close the deal......"This is my new car dealership ." More

Excellent experience Great Dealership, Dan Wroten was honest and trustworthy. Ther sales manager was very helpful , and actually cared about the service we recieved instea Great Dealership, Dan Wroten was honest and trustworthy. Ther sales manager was very helpful , and actually cared about the service we recieved instead of just getting the sale, would highly recommend this delaership to anyone. More

Best experience ever!! I would highly recommend Tate dodge to anyone. They truly went above and beyond to get me into a vehicle!! I was very happy with the vehicle I purchas I would highly recommend Tate dodge to anyone. They truly went above and beyond to get me into a vehicle!! I was very happy with the vehicle I purchased!!!! Thanks Joe Holden!! You made car shopping easy and a wonderful experience for a first time actual car buyer!!!! More

Shoddy dealership tactics and run-arounds! I will never do business with Tate DodgeChryslerJeep again. I endured three days of shoddy dealership tactics and run-arounds! I am an individual that I will never do business with Tate DodgeChryslerJeep again. I endured three days of shoddy dealership tactics and run-arounds! I am an individual that values my time and the time of others. Before I go to any dealership in search of a new vehicle, I do my due diligence and review the market value of the vehicle I am interested in, as well as the market value of my current vehicle, should I decide to trade up. I also review my personal finances and determine the maximum amount I am comfortable with spending/financing. I am very straight forward with the sales personnel when I arrive at a dealership, if we can get to where I need to be, we make a deal, if not I leave. I recently purchased a 2017 Jeep Grand Cherokee from Tate for my wife (Chris H. in New Car Sales was great) and everything went smoothly, so smooth in fact, that I decided to return a few days later to possibly buy a new vehicle for myself. I test drove a new Durango R/T and was so impressed with the vehicle, I was ready to do another deal with Tate. However, this time around, I was extremely disappointed and frustrated with the entire process. First, the Sales Consultant (Tom G.) wasn't straight forward about pricing and applicable discounts, nor were the Sales Managers (not sure of their names). They undervalued my trade-in vehicle by $3K. When I informed them that the price offering was not acceptable to me and I wanted to leave, they requested I allow them to review the numbers and "see what they could do". (Typical dealership tactics.) After an hour waiting, I was told "they worked the numbers and had me at my requested price point", if only I would sit down with their Business Manager (Patrick O.) At this point I still didn't have a final price in front of me to review. After another hour waiting for the business manager, I was told I was getting the "best" finance rate they could get me, however, the final price was still not what I had requested and they still hadn't increased the value of my trade. At that point, I expressed my displeasure and left the dealership. The following day, I received a call from the business manager stating that they would still like to work out a deal with me and that they were able to lower my interest rate to get me "closer" to my bottom line. (If they could lower the rate, why wasn't I given it the night before?) And that they where able to "find" another applicable discount. (Once again, where was this discount the night before?) I again asked about the value of my trade and they were only "willing" to come up in price another $1K. which was still $2K below what I was willing to accept. I once again informed them that they were still not at my requested price point and that I was not willing to depart with my vehicle for less than the fair market value I had requested. It was then requested I bring my vehicle back in for re-evaluation by the Used Car Sales Manager (Ken M.), however, when I agreed to bring the vehicle in that evening, (it was 5pm), I was informed that both the New Car GSM (Glen) and the Used Car SM had left for the evening and a determination could not be made until the next day. On the third day, I was greeted by another voicemail from the Finance manager that informed me that they were pleased to inform me that they had decided to raise their offer on my trade--$200 whole dollars. Needless to say, we did not do the deal. More