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Taverna Infiniti North Miami

West Park, FL

3.8
617 Reviews
For many years, we have been providing high-quality pre-owned luxury and exotic vehicles to all of South Florida from our location in West Park, Fl. Our family-owned business first began in 2009. Since then, our inventory has grown to include a diverse selection of vehicles that has attracted people from Hollywood, Miami, Fort Lauderdale, West Palm Beach, and all the surrounding areas. Between our friendly staff, our impressive inventory, and our commitment to excellence, you will always find what you need at The Taverna Collection. We offer nation-wide financing and delivery on all of our quality, pre-owned vehicles!
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3801 S State Road 7

West Park, FL

33023

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Showing 617 reviews

January 05, 2024

I was taken advantage of because I shared that my husband had just passed and I needed a vehicle. Daniel Berkeczi my awful salesperson, only saw dollar signs and got his commission and left me with a damaged More

by SGGBRADLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Reny, Alfred Bethanie Daniels
Jan 31, 2024 -

Taverna Infiniti North Miami responded

I would like to apologize for any dishonest impression we've left. It's important for us that our customers feel respected and treated fairly, so this is concerning to see. We would like the opportunity to discuss this further with you and address any issues regarding vehicle damage or missing keys. Please reach out at your earliest convenience so we can work towards a resolution together - thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com.

January 01, 2024

Terrible! They sell expensive lemons. The car we got from them has major issues our mechanic immediately recommended getting rid of it as it’s not safe to driv More

by Susan
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bethany
Jan 17, 2024 -

Taverna Infiniti North Miami responded

Susan, we don't run our business to mislead our customers, and it's very upsetting to see we've given you the wrong impression. This certainly does not sound like the straightforward communication we pride ourselves on, and I sincerely apologize for any overlooked mechanical problems. We take your feedback seriously and would appreciate the opportunity to discuss this further and make this right. Please reach out at your earliest convenience. Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

December 29, 2023

My purchase has gone like many more I read about on this site. The car took weeks to ship, when it arrived I called and emailed asking to rescind the sale as the repairs will cost $5000 or more to repair. More

by PSALTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick, Bethanie, John
Jan 02, 2024 -

Taverna Infiniti North Miami responded

I'm really sorry to read about your experience. However, we already sent proof that your title work is complete and have given you information on how to retrieve the funds that were discussed a couple of months ago. If there's anything else we can do for you, please reach out directly at your earliest convenience. Thank you, Vince Burk - Customer Service Advocate - vb@drivetaverna.com

December 29, 2023

Update on Dec 4th review: Scallywaggs! Come to find out the motor needs to be replaced in the vehicle I purchased. Don’t let the reply from “Taverna Collection Customer Care” fool ya. They More

by d.lee.grimes932
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Reny/Nick/Bethanie
December 27, 2023

I purchased an 2014 ATS that had alot of damange that i wasnt aware of. With in 3 days the engine light came on the started driving weird. I have been trying to contact serveral people from the company by More

by hart.trina87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Natalie , Dan
Jan 17, 2024 -

Taverna Infiniti North Miami responded

I'm really sorry to read about your experience. It's our goal to provide reliable vehicles and excellent customer service, so it's concerning that we've missed the mark here. I understand how frustrating this must be for you, and I would like to help resolve these issues as soon as possible. Please reach out directly at your earliest convenience. Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

November 29, 2023

I still DO NOT have my car title and Brandon has not responded and his voice mail is full. My car also arrived dirty and needing the oil changed! Ugh More

by jacksmom2005
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Brandon
Dec 11, 2023 -

Taverna Infiniti North Miami responded

I'm sorry to read about your experience, especially regarding the car title and lack of communication. This is not the level of service we aim for. I understand how frustrating this must be and would like to assist you in resolving these issues as soon as possible. Please reach out at your earliest convenience so we can get things sorted out together. Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

November 27, 2023

Everyone there was extremely helpful. Any time I need anything it’s as easy as a text and I get a quick response. One of the best car buying experience I have had. More

by BRENTG0815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark & Daniel
Nov 28, 2023 -

Taverna Infiniti North Miami responded

We're so glad to know that you had a great car-buying experience with us here at The Taverna Collection. Our team is always here and ready to assist via text or any other means! Thanks for the review, we appreciate it!

November 26, 2023

Had a great experience ED is the guy easy to work with and walked me right through the process of owning a beautiful bmw 7 series thank you 🙏 More

by TYSONHARPER70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed
Nov 27, 2023 -

Taverna Infiniti North Miami responded

Tyson, we're so glad to know you had a great experience with Ed at The Taverna Collection! Enjoy your new BMW 7 Series and thank you for the positive feedback!

November 26, 2023

The car I ordered online appeared to be fine. However, when it was delivered it had ding and bangs all over including a damaged mirror. The car was dirty and needles to say there was a two week d More

by ibarradavid361
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rent Dubon
Dec 06, 2023 -

Taverna Infiniti North Miami responded

I'm sorry to hear about your experience. It's important that our customers receive their vehicles in excellent condition and on time, yet it sounds like we fell short here. I'd appreciate the opportunity to learn more about this situation and see how we can make things right for you. Please reach out when it is convenient for you using the address I've included below. Thank you, Bethanie Isaac - Customer Service Advocate bi@drivetaverna.com

November 25, 2023

Good salesmen, great response time, and good service all around, definitely recommend for any first time car buyers. More

by chtgoat23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 27, 2023 -

Taverna Infiniti North Miami responded

We're glad to know you had a positive experience with our sales team at The Taverna Collection! We appreciate your recommendation, especially for first-time car buyers. Thanks for the review!

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