Taverna Infiniti North Miami

I am very disappointed with my experience at Taverna INFINITI. I purchased my vehicle from this dealership and expected better customer service and support. After my vehicle was towed to the dealersh INFINITI. I purchased my vehicle from this dealership and expected better customer service and support. After my vehicle was towed to the dealership, I was informed that a locksmith had to be called to make a key so the vehicle could be moved. Later, when my vehicle was inspected by BMW, damage involving the battery connection was discovered, and I am now dealing with a $1,900 repair issue. I had purchased a brand-new battery in May, and I am very concerned about how this situation was handled while my vehicle was in the care of others. I have been trying to get answers about what happened and who is responsible, but I feel like I have been left to deal with the problem on my own. I hope Taverna INFINITI takes this matter seriously, reviews the records of what happened while my vehicle was in their possession, and works toward a fair resolution. Customers deserve transparency, accountability, and respect after making a major purchase. More

I had an excellent experience purchasing my 2019 BMW Z4 from Taverna INFINITI\. Martin made the entire process easy, fast, and stress\-free\. He was professional, knowledgeable, and took the time to answer from Taverna INFINITI\. Martin made the entire process easy, fast, and stress\-free\. He was professional, knowledgeable, and took the time to answer all of my questions without any pressure\. The price on the car was very fair, and I felt like I got a great deal\. The service was incredibly fast, and everything was handled efficiently from start to finish\. Martin also went above and beyond by helping me find insurance, which made the entire buying process even easier\. I was driving my new Z4 much sooner than I expected\. If you’re looking for a smooth car\-buying experience with honest service, competitive pricing, and someone who truly cares about his customers, I highly recommend asking for Martin at Taverna INFINITI\. Thank you for making my dream car purchase such a great experience\! More

BEWARE: This dealership engaged in a predatory 'shady deal' involving my 83-year-old aunt. They charged a 'Delivery Fee' but instead forced us to drive an unregistered 2018 BMW 740i with NO LICENSE PLATE deal' involving my 83-year-old aunt. They charged a 'Delivery Fee' but instead forced us to drive an unregistered 2018 BMW 740i with NO LICENSE PLATE between their Plantation and North Miami locations. This was after a 10-hour ordeal of exhaustion. Braman BMW has since confirmed $31,107.96 in terminal defects that were hidden from us. Title Fraud and Elder Exploitation report filed: SEC TCR ID: HO::01585093. Do not trust this business. More

I worked with JC, who was helpful and communicative up until I signed. After the sale, responsiveness fell off significantly. The deal itself had real problems. A non-negotiable dealer fee and an electron until I signed. After the sale, responsiveness fell off significantly. The deal itself had real problems. A non-negotiable dealer fee and an electronic title fee — over $2,000 combined — were not reflected in the advertised price and only appeared at signing. The advertised discounts were conditioned on using the dealership's Chase Auto Finance rather than paying cash or financing with my own credit union, and I was told to pay the loan off a few months later because the dealership profits from helping originate it. As an out-of-state buyer I wasn't allowed to arrange transport myself; the QX80 was shipped open-carrier and arrived with a chipped windshield. I'd urge other buyers to confirm every fee and the transport arrangement in writing before signing. I worked with JC, who was helpful and communicative up until I signed. After the sale, responsiveness fell off significantly. The deal itself had real problems. A non-negotiable dealer fee and an electronic title fee — over $2,000 combined — were not reflected in the advertised price and only appeared at signing. The advertised discounts were conditioned on using the dealership's in-house financing rather than paying cash or financing elsewhere, and I was told to pay the loan off a few months later because the dealership profits from originating it. As an out-of-state buyer I wasn't allowed to arrange transport myself; the QX80 was shipped open-carrier and arrived with a chipped windshield. I'd urge other buyers to confirm every fee and the transport arrangement in writing before signing. More

Relieved damaged car. Filed warranty refused to do anything. One year later out 8k cause its easier to self return then fix all they problems. Thanks for the crap car and Filed warranty refused to do anything. One year later out 8k cause its easier to self return then fix all they problems. Thanks for the crap car and bad credit from having to let them come get it More

These xxxxxxxx should get a letter from the FTC. Total rip off. All the other reviews are spot on. Don’t buy from these turds. Total rip off. All the other reviews are spot on. Don’t buy from these turds. More

This is the worse dealership I have ever dealt with. If I could give a minus rating I would. I purchased a new car from them and they never paid off my old car, nor would they ever return my many call If I could give a minus rating I would. I purchased a new car from them and they never paid off my old car, nor would they ever return my many calls about this. More

The "WORST" Dealership ever! !!!! Do not do business with them you will regret it. If I could give 0 stars I would. There customer service after sale is HORRIBLE.They will lie to !!!! Do not do business with them you will regret it. If I could give 0 stars I would. There customer service after sale is HORRIBLE.They will lie to make a sale. You will not get a call back and they will just put you on hold.PLEASE BEWARE More

North infinity Miami is the absolute worst dealer I've ever done business with. If you're looking to purchase a car from them, do your research. Look them on on the better business bureau first. Horrible ever done business with. If you're looking to purchase a car from them, do your research. Look them on on the better business bureau first. Horrible company!! More