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Taylor Ford of Manteno - Service Center

Manteno, IL

4.8
676 Reviews
Call Service Center (815) 270-8525

676 Reviews of Taylor Ford of Manteno - Service Center

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June 04, 2025

The service advisor was very helpful. He sent me prices on three different brands of tires for my F150 Limited. I love the small town atmosphere of this dealership. I will recommend them More

by Robert Been
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Taylor Ford of Manteno responded

Thank you for taking the time to share your experience with us! We’re glad to hear our service advisor was helpful in providing you with tire options for your F150 Limited. At Taylor Ford of Manteno in Manteno Illinois, we take pride in delivering personalized service and maintaining that small town atmosphere our customers appreciate. We truly value your recommendation and look forward to helping you again in the future!

June 03, 2025

Service was great, polite, helpful. Understood my needs. Always taken care of in a timely manner! This is my go to dealership for all my service needs! More

by JKURT45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chipper Crosswell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Taylor Ford of Manteno responded

Thank you so much for the kind words and continued trust in Taylor Ford of Manteno in Manteno Illinois! We’re thrilled to hear that our service team has consistently met your needs with professionalism and efficiency. It means a lot to know we’re your go-to dealership for service, and we look forward to continuing to take great care of you and your vehicle.

June 02, 2025

Very courteous and helpful staff, vehicle pickup and drop off was smooth, excellent service. Very satisfied More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel in service
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Jun 03, 2025 -

Taylor Ford of Manteno responded

Thank you for the great feedback! We're glad to hear you had a smooth and satisfying experience with our service team. Providing courteous and helpful service is always our goal at Taylor Ford of Manteno in Manteno Illinois. We appreciate your support and look forward to helping you again in the future!

May 29, 2025

Check engine light came on over the Memorial Day weekend. I stopped Tuesday morning to see if they could check why, without an appointment, they took it in and fixed it right away. Don’t know if any other sh More

by Glearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto shop
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May 30, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience with Taylor Ford of Manteno in Manteno, Illinois. We are happy to hear our service team was able to get you taken care of quickly, especially after a holiday weekend. We know how frustrating it can be when a check engine light comes on, and we are glad we could help without an appointment. We appreciate your trust in our team and hope to continue providing you with excellent service in the future.

May 27, 2025

They were thorough and alerted us to dangerous situation. They kept us informed and completed the work in a timely manner. More

by Ben and Diane H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team are top notch.
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May 28, 2025 -

Taylor Ford of Manteno responded

Thank you for the great feedback! We’re glad to hear our team at Taylor Ford of Manteno in Manteno Illinois was able to keep you informed and take care of the issue quickly and thoroughly. Your safety is always our top priority, and we appreciate you trusting us with your vehicle. We look forward to seeing you again!

May 26, 2025

The service department is fabulous. They took care of me. Joe and Mike are great guys to work with. More

by KEVINKLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe service and Mike in service.
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May 27, 2025 -

Taylor Ford of Manteno responded

Thank you for the great feedback! We’re thrilled to hear that you had a positive experience with our service department here at Taylor Ford of Manteno in Manteno Illinois. Joe and Mike will be glad to know they made a great impression. We truly appreciate your support and look forward to helping you again in the future!

May 21, 2025

Friendly, fast, reliable people. Easy to make an appointment. Enjoy the ride back home if it is going to take a while. More

by Glearn
Recommend Dealer
Yes
Employees Worked With
I forgot
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May 21, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re glad to hear you had a friendly and efficient experience at Taylor Ford of Manteno in Manteno Illinois. Our team works hard to make scheduling easy and service visits as convenient as possible, including offering a ride when needed. We appreciate your support and look forward to helping you again in the future!

May 10, 2025

Second time dropping off for repairs for same issue. (AND with recall parts letters) Second time it’s not been fixed. Second time I’ve been charged for things that don’t qualify for the recalls and told More

by CG
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tucker is usually the one I’ve spoken with and seen.
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May 13, 2025 -

Taylor Ford of Manteno responded

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you’ve experienced. It is never our intention for a customer to leave feeling unsatisfied, especially after multiple visits. We want to make things right, and encourage you to reach out to our team at Taylor Ford of Manteno in Manteno Illinois so we can take a closer look and work toward a resolution. Please call us at (815) 468-6566 and ask to speak with a manager. We appreciate your business and the opportunity to address this properly.

May 10, 2025

Awsome help . Fixed my vehicle in a short time .would go back again for sure More

by pipefighter71181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
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May 13, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re glad to hear that you had an awesome experience and that our team was able to get your vehicle fixed quickly. We truly appreciate your support and look forward to helping you again in the future. Thanks again from all of us at Taylor Ford of Manteno in Manteno Illinois!

May 07, 2025

Very good dealer. Treated us fairly on our trade in. There is no sales pressure. Answered all our questions . Good people to work with. More

by SMOKYDONAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Osterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re glad to hear you had a positive experience with no sales pressure and that our team at Taylor Ford of Manteno in Manteno Illinois treated you fairly on your trade-in. We take pride in being transparent, helpful, and easy to work with. If there is anything else we can assist you with, please don’t hesitate to reach out.

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