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Taylor Ford of Manteno - Service Center

Manteno, IL

4.8
680 Reviews
Call Service Center (815) 270-8525

680 Reviews of Taylor Ford of Manteno - Service Center

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June 27, 2025

Friendly service very helpful and understand the language of a woman explaining a problem with the car. You could use more chairs and be more comfortable ones .. Next time I'll check out about drinks and sna More

by jujuann38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
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June 12, 2025

I was solicited by the dealership to have my car serviced for a recall. They came out to my home and did the job in 45 minutes. More

by pnp1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Cox
Report | Print
Jun 17, 2025 -

Taylor Ford of Manteno responded

Thank you for taking the time to share your experience! We’re glad to hear that the recall service was quick and convenient. At Taylor Ford of Manteno in Manteno Illinois, we’re committed to making vehicle maintenance as easy and stress-free as possible. We appreciate you choosing us and hope to assist you again in the future.

June 11, 2025

Everytime the Service Dept. Joel & Tucker are extremely professional and very friendly!! The porters did an amazing job cleaning my car!! More

by Jhannigan62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel & Tucker
Report | Print
Jun 12, 2025 -

Taylor Ford of Manteno responded

Thank you so much for taking the time to leave us a review! We’re thrilled to hear that Joel and Tucker in the service department continue to provide you with professional and friendly service. We’ll be sure to pass along your kind words to them, as well as to our porter team for doing such a great job cleaning your car. We truly appreciate your support and look forward to seeing you again at Taylor Ford of Manteno in Manteno Illinois!

June 11, 2025

Perfect Perfect, Finnally fixed a original factory defective evaporator core and sensor. Other dealerships failed this in the past 16 months More

by Jkj52
Recommend Dealer
Yes
Employees Worked With
Joel in service
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Jun 11, 2025 -

Jkj52 responded

Cant thank you enough for your sevice. Recommended and rated a 10.

Jun 12, 2025 -

Taylor Ford of Manteno responded

Thank you for the kind words and the 10 out of 10 rating! We’re so glad our team at Taylor Ford of Manteno in Manteno, Illinois, was finally able to resolve the factory evaporator core and sensor issue for you. It means a lot to hear that we succeeded where others fell short. Your recommendation truly means the world to us. If you ever need anything in the future, we're here to help!

June 04, 2025

The service advisor was very helpful. He sent me prices on three different brands of tires for my F150 Limited. I love the small town atmosphere of this dealership. I will recommend them More

by Robert Been
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Taylor Ford of Manteno responded

Thank you for taking the time to share your experience with us! We’re glad to hear our service advisor was helpful in providing you with tire options for your F150 Limited. At Taylor Ford of Manteno in Manteno Illinois, we take pride in delivering personalized service and maintaining that small town atmosphere our customers appreciate. We truly value your recommendation and look forward to helping you again in the future!

June 03, 2025

Service was great, polite, helpful. Understood my needs. Always taken care of in a timely manner! This is my go to dealership for all my service needs! More

by JKURT45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chipper Crosswell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Taylor Ford of Manteno responded

Thank you so much for the kind words and continued trust in Taylor Ford of Manteno in Manteno Illinois! We’re thrilled to hear that our service team has consistently met your needs with professionalism and efficiency. It means a lot to know we’re your go-to dealership for service, and we look forward to continuing to take great care of you and your vehicle.

June 02, 2025

Very courteous and helpful staff, vehicle pickup and drop off was smooth, excellent service. Very satisfied More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel in service
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Jun 03, 2025 -

Taylor Ford of Manteno responded

Thank you for the great feedback! We're glad to hear you had a smooth and satisfying experience with our service team. Providing courteous and helpful service is always our goal at Taylor Ford of Manteno in Manteno Illinois. We appreciate your support and look forward to helping you again in the future!

May 29, 2025

Check engine light came on over the Memorial Day weekend. I stopped Tuesday morning to see if they could check why, without an appointment, they took it in and fixed it right away. Don’t know if any other sh More

by Glearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto shop
Report | Print
May 30, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience with Taylor Ford of Manteno in Manteno, Illinois. We are happy to hear our service team was able to get you taken care of quickly, especially after a holiday weekend. We know how frustrating it can be when a check engine light comes on, and we are glad we could help without an appointment. We appreciate your trust in our team and hope to continue providing you with excellent service in the future.

May 27, 2025

They were thorough and alerted us to dangerous situation. They kept us informed and completed the work in a timely manner. More

by Ben and Diane H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team are top notch.
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May 28, 2025 -

Taylor Ford of Manteno responded

Thank you for the great feedback! We’re glad to hear our team at Taylor Ford of Manteno in Manteno Illinois was able to keep you informed and take care of the issue quickly and thoroughly. Your safety is always our top priority, and we appreciate you trusting us with your vehicle. We look forward to seeing you again!

May 26, 2025

The service department is fabulous. They took care of me. Joe and Mike are great guys to work with. More

by KEVINKLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe service and Mike in service.
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May 27, 2025 -

Taylor Ford of Manteno responded

Thank you for the great feedback! We’re thrilled to hear that you had a positive experience with our service department here at Taylor Ford of Manteno in Manteno Illinois. Joe and Mike will be glad to know they made a great impression. We truly appreciate your support and look forward to helping you again in the future!

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