Team Chevrolet Las Vegas

This by far was the best experience I had with a dealership. Everything did not go as planned due to an OnStar issue with the 2013 vehicles but they made sure to get me taken care of. Since I coul dealership. Everything did not go as planned due to an OnStar issue with the 2013 vehicles but they made sure to get me taken care of. Since I could not take the vehicle day of purchase due to these issues they made sure they provided me an extra service to my vehicle that I was looking to receive for the inconvenience. Zito and Juan were great in every manner! Eric made the paperwork a breeze! Thank you! I know that our 2012 Cruze and our 2013 Equinox will always be in good hands! I will always recommend Ed Bozarth Chevrolet for sales and service. John Huges our service manager has always done a great job for us as well. THANK YOU! More

Everything started great. Spoke with Mike before I came in, had everything set up in terms of payment and lease length. Our overall experience at the dealership started well: very friendly, no high pressu in, had everything set up in terms of payment and lease length. Our overall experience at the dealership started well: very friendly, no high pressure sales or the negative stero-types associated with car sales. The car we were looking for wasn't there but Mike told us he would arrange to have the car brought in from another dealership in Utah. Allen in finance put together the lease and was patient working with a complex situation (good credit but lots of student loan) as we spent an hour or two waiting for Allen to find the right deal for us. Allen released us with saying "all he needed was final approval from a manager on our lease and there shouldnt be any issues getting the approval and that our car would arrive on a specific day". My wife and I left happy and relieved that our first car buying/leasing experience went better than expected and not the nightmare most car buyers fear. On the day our car was due to arrive I called Mike and asked if our car had arrived? Mike told us there are some delays on the Utah dealerships end and that our car wouldn't arrive for a few more days. While speaking with Mike, I just got the feeling he wasn't very confident in what he was telling us as though he was leaving something out. With that thought in mind, I took it upon myself to call the Utah dealership and they told me they've had ZERO communication from Ed Bozarth Chevy. At this point I called Bozarth to terminate our deal and I'll go to Utah and get the car myself and work with that specific dealership. After experiencing the same lengthy credit check at the dealership in Utah, there dealership was able to find the right deal for us and told us that Ed Bozarth NEVER had approval for our lease. What infuriated my wife and I was 3 days had passed from the time we left Ed Bozarth to the time I had called to see if our car was in. During those 3 days, Bozarth NEVER bothered to call and tell us there where issues. When I called Mike, he had the opportunity to tell me there was an issues with getting our lease approved BUT chose NOT to tell us that and blamed the Utah dealership for the delay. Instead he offered us a temporary car, clearly ment to keep us "in play" so we wouldnt attempt to work with another dealership. Bozarth's customer service, friendliness, and pricing was great but the honestly was defiantly a failure which brings into question there integrity. They had every opportunity to be honest with us about what was going on and chose not to. Needless to say we won't be back. More

The sales man Craig tyre goes out of he's way to please the customer he is a keeper but you have a finance man that is very rude and need to be spoke to please ask Craig about this sales man talking rude t the customer he is a keeper but you have a finance man that is very rude and need to be spoke to please ask Craig about this sales man talking rude to him in front of a customer my friend didn't buy for that reason but because of Craig I came back the next day and did a trade in and all the staff was outstanding but if that finance man was there I would not do business with you at all I hope you found out who I am speaking of and have a talk with this person . Thank you for a great experience Mr.Craig Tyre!!! More

ED BOZARTH DEALERSHIP PROVIDED EXCELLENT CUSTOMER SERVICE, GREAT PRICE AND FRIENDLY EMPLOYEES. JON ZITO IS AN EXCELLENT SALES PERSON. HE PROVIDED A SINCERE, NON-INTIMIDATING SERVICE. HE WAS VERY HELP SERVICE, GREAT PRICE AND FRIENDLY EMPLOYEES. JON ZITO IS AN EXCELLENT SALES PERSON. HE PROVIDED A SINCERE, NON-INTIMIDATING SERVICE. HE WAS VERY HELPFUL WITH NO PRESSURE. IT WAS A BREATH OF FRESH AIR TO NOT BE LIKE I WAS JUST ANOTHER SALE BUT THAT HE TRULY CARED. ALL THE EMPLOYEES WE WERE IN CONTACT WITH WERE WONDERFUL. More

This is the worse place to service your car! Everytime we brought the car in for service, it came back with damage, more problems! After bringing the car in sometime back for brake issues, the service dir brought the car in for service, it came back with damage, more problems! After bringing the car in sometime back for brake issues, the service director sat us down and told us that is "just how the car is." I brought it to a brake shop and they replaced the rotors and brakes....no issue! However it should have still been under warranty! Most recently it came back from having a recall item fixed, when they brought car back I noticed two metallic scratches on the hood, and the service manager Pam said "everytime you bring it in it is always something with you guys!" Are you kidding me? Last time I brought my car into them for oil change they chipped the window! Not only did I get the scratches on the hood as a reminder of how much I hate going to this dealership, the shifting linkage coupler broke about a week later, and car was stuck in reverse! Had it towed to different shop. The mechanic pointed out that coolant was never cleaned up from a previous job and it ate away the shifter linkage coupler!!!! Nice $285 mistake! I will never go to this dealership for anything! Rude staff, and your car comes back with more issues then when it went in! Pam actually called back to ask how our service went.......Seriously? They just called my wife today and asked her how everything was?!! It has been a month!! They have NO clue!! The only way I would ever go back to this place is if they gave us a free car, even then I would think twice about servicing it here!!!! More

Jonathan Zito has been a pleasure to deal with from his first phone call (after our on-line inquiry about a Sonic) to the time we met him at the dealership. He was very professional and very personable. He first phone call (after our on-line inquiry about a Sonic) to the time we met him at the dealership. He was very professional and very personable. He explained everything about the Chev. Sonic to us, therefore on our way home in our new vehicle everything seemed very familiar and we didn't have to take our attention away from the road, this was extremely important to us. We will recommend him to all our friends. Thank you, Jonathan, for a job well done. More

This was by far the most enjoyable experience car shopping I have ever had. Prices were fabulous during the holiday sale and I got a very good trade in value for my used vehicle. All my questions w shopping I have ever had. Prices were fabulous during the holiday sale and I got a very good trade in value for my used vehicle. All my questions were answered very professionally and the process of purchasing was every efficient. I have always been a Ford person and now I am pleased to say I have switched to Chevrolet. Thank you so much for the professionalism. More

I was looking for a commuter vehicle. I explained to Ketorie "I was not going to buy a car today". He assured me that was not a problem and provided me with excellent service. I test drove 5 or 6 differ Ketorie "I was not going to buy a car today". He assured me that was not a problem and provided me with excellent service. I test drove 5 or 6 different vehicles. He was very patient and explained everything to me. He did not try to rush me even though he already knew I was not going to buy a car from anyone that day. I must say I visited SEVERAL dealerships prior to Ed Bozarth and NONE of the sales people were as friendly or helpful once I told them I was not going to buy a car that day. I actually had a sales man from another dealership drive me around the corner....literally...and felt that was enough, he took my information and never called. I ask a lot of questions and do a lot of research before purchasing anything. This was a pleasant experience and no one tried to trick me into an unfair price. Juan (the manager) was very friendly as well. Overall GREAT experience! By the way I didn't buy a car that day Ketorie worked with me for 3 days until I decided I was going to buy the car from them. I did not find any other dealerships that would negotiate a better deal. Again GREAT experience. More

If only every car buying experience could go this smoothly! There was no pressure and Don Baker even loaned the car to us overnight to get in a quality test drive. Steve Smith, our finance guy, was smoothly! There was no pressure and Don Baker even loaned the car to us overnight to get in a quality test drive. Steve Smith, our finance guy, was awesome. He got us what we wanted for our trade and got the price of the new car down to our price range. He took his time explaining everything to us and there were no games or tricks. We left feeling like we got a good deal and Ed Bozarth has earned a long-term customer in us! More

I have purchased two cars from Ed Bozarth Chevrolet and was very happy. So when it was time to purchase a Camaro for my wife. I expressed interest online and was contacted by LaToya Smith. My wife and I wo was very happy. So when it was time to purchase a Camaro for my wife. I expressed interest online and was contacted by LaToya Smith. My wife and I work different shifts so Saturday is the only day we can shop together. I made an appointment for 04/21/2012 at 1:30 pm. When we arrived LaToya didn't have a clue who we were and had done no research. She complained that she was busy and had a headache. She passed us off to someone else and found a Camaro at another dealership that might fit our needs. It was over priced and when I asked for pictures was told to go to Chevrolet.com. Needless to say we left to continue our search and found the Camaro of my wife's dreams at another local dealership. She picked it up Tuesday night and loves it. So at least this has a happy ending. More