Team Chevrolet of Swansboro

Team Chevrolet of Swansboro is truly a Team! They are extremely knowledgeable, professional and supportive of their customers and each other! It is a very comfortable, professional, no-pressur They are extremely knowledgeable, professional and supportive of their customers and each other! It is a very comfortable, professional, no-pressure dealership. More

I purchased a Cadillac SRX from Team and drove home knowing some repairs had to be made. Two days later the car would not start so I purchased a new battery for $240.00 which they refused to compensate knowing some repairs had to be made. Two days later the car would not start so I purchased a new battery for $240.00 which they refused to compensate me for. After dealing with them they are certainly not the dealership they claim they are. Its all about the bottom line not the customer. Buyer beware !!!! I must say Adam the salesmen was very accommodating. More

They advertised a 2019 Honda Pilot in Autotrader for $27. 5k in October 2022, but as we made plans to travel 3 hours to pick it up, they wouldn't give us a firm "out the door figure" and we realized they woul 5k in October 2022, but as we made plans to travel 3 hours to pick it up, they wouldn't give us a firm "out the door figure" and we realized they would not sell it for that advertised amount (plus their fees). The price to actually buy it was $32k (plus their fees, "out the door" price of $35.5k). More

Although the sales person Vincent was great to work with, the sales manager nearly broke the deal for our new 2022 Silverado. Kelly the New Car Sales manager is rude, condescending and extremely unprofession the sales manager nearly broke the deal for our new 2022 Silverado. Kelly the New Car Sales manager is rude, condescending and extremely unprofessional. Since most deals do involve the Manager do yourself a favor and don’t waste your time with this dealership, if your plan is to buy brand new go somewhere else!! More

From Brianna in Sales to Braxton in the service department I couldn't ask for anything better. After having the worst experience at another Chevy location. Team Chevrolet of Swansboro is worth the department I couldn't ask for anything better. After having the worst experience at another Chevy location. Team Chevrolet of Swansboro is worth the drive from Jacksonville any day. I had a service issue with my Chevy Cruze Braxton gave me full details on what to do, they even came to Jacksonville to pick up my vehicle. Well in the end I ended up with a better option and Brianna was there to the rescue. She made the lengthy purchase of my used car fly by fast. Even the dealer Jasent was sweet and kind and had me feeling so comfortable about my purchase. You would expect to be treated as a client but I was treated like family. Braxton and Brianna are a perfect team, I would hate for this company to loose them. Jasent is the best, he is knowledgeable, straight to the point, and sweet. Thank you for making my experience 5 Star everytime More

Awesome people! Thank you Jennifer to help us to get our new traverse 2022 and Austin to wait for us outside the building to give the keys and make sure we have all Thank you Jennifer to help us to get our new traverse 2022 and Austin to wait for us outside the building to give the keys and make sure we have all we need it. More

Very thorough inspection. They include pictures if anything is bad. They explain things well and have always fit me in when I need it. I feel like I can trust them and they ha They include pictures if anything is bad. They explain things well and have always fit me in when I need it. I feel like I can trust them and they have never tried to sell me something I don’t need. They also give options for different repairs which is really helpful! More

Service was excellent;From start to finish. Best in my Service was excellent; From start to finish. Best in my book and would recommend to all my friends and colleagues. Oil Change tire rotation and det Service was excellent; From start to finish. Best in my book and would recommend to all my friends and colleagues. Oil Change tire rotation and detail service was SUPERB 😊 More

Shady dealer alert - What would you do?I bought my Shady dealer alert - What would you do? I bought my Yukon from Team Chevrolet of Swansboro on Dec 6. I still don't have a title or plate. On Jan Shady dealer alert - What would you do? I bought my Yukon from Team Chevrolet of Swansboro on Dec 6. I still don't have a title or plate. On Jan 5 General Manager Josh Ragan admitted they sent the title to the wrong place. Since my temp plate was expired I asked them to do a title only and give me the title. No deal. They use a 3rd party company that said it would take weeks to get the title. Here we are in Feb with no title and an expired plate. Josh said drive it and he'll pay the ticket. Everyday I check my mailbox just hoping it might be there. Kristine Ciancimino the customer relationship manager says to park it. I normally wouldn't put anyone on blast but I now have my attorney involved and they still think it's no big deal. BTW, they claim they are very sorry. I've bought alot of cars, I've never experienced anything like this. They also own these dealers: Team Chevrolet of Goldsboro Team Chevrolet of Swansboro Team Chevrolet of Creedmoor Team Chevrolet Buick GMC of Boone Team Chevrolet Buick GMC of Salisbury More

I really like this dealership. I bought my 2015 Chevrolet SS from Stevenson Chevrolet in 2015. I've always received the best of service from 2015 to the present. Nothing has changed, the same good quality SS from Stevenson Chevrolet in 2015. I've always received the best of service from 2015 to the present. Nothing has changed, the same good quality care from quality people. The staff is friendly and caring and that is why I travel from Kinston, NC to Swansboro, NC. Thanks for all you do! More