Team Factory Direct

Jack Wilson was great to work with! We highly recommend him. He's been in the business for a long time and it showed. If you notice something wrong when driving the vehicle you're inter We highly recommend him. He's been in the business for a long time and it showed. If you notice something wrong when driving the vehicle you're interested in, they will fix it at no extra cost to you. So, get into Team Factory Direct today and ask for Jack Wilson! You won't be sorry! More

Very friendly customer service. Jack went the extra mile to meet our needs. All around a good experience. to meet our needs. All around a good experience. More

Purchased a pre owned truck from Team, very professional and friendly, we love the truck, would highly recommend them. and friendly, we love the truck, would highly recommend them. More

Gave me a truck for 20000 that was painted the wrong color on the door and the drive shaft is all messed up. not worth. color on the door and the drive shaft is all messed up. not worth. More

BUYERS BEWARE!! I bought a truck from Team. Got it home power washed it to find the power washer blew a hole in the rocker panel, & the hitch assembly due to hidden rust. Someone had patched the rocker tha power washed it to find the power washer blew a hole in the rocker panel, & the hitch assembly due to hidden rust. Someone had patched the rocker than painted it with chip gaurd, And patched the hitch and put a fresh coat of spray paint on it. Same with the rear fender wheel wells. The truck looked garage kept when I bought it. After the first week of owning it the rear fender paint started to bubble up. This is 1 week in on a $15,000 truck, unacceptable. The body shop said that the work was done shortly before I bought it which points back to team doing some quick fix work to turn a profit on a rusted out xxxxx. The kicker is I tried to talk to the manager Jim about the price when I was buying the truck which was about $900 over Kelly blue book value . He would not budge. With all the rust issues it’s not worth anywhere near what I paid for it. I asked them to buy the truck back or pay to fix the thousands of dollars of rust repair. To which there answer was I’ll try to get you $500. The manager was very rude during this whole process. He acted as if I was bothering him. Answering me with attitude, & disregard. I’ll never buy another vehicle from Team Factory Direct. I want to save someone else from getting robbed by this dealer ship. They should be ashamed of themselves. The truck has been a constant pain in my butt since I bought it and I’ve done nothing but sink money into it since the purchase. STAY AWAY FROM TEAM FACTORY DIRECT DUNCANSVILLE PA More

The sales staff was very courteous and professional. Answered all our questions with the right answers. All the paperwork was made simple to understand. Was filled out in Answered all our questions with the right answers. All the paperwork was made simple to understand. Was filled out in More

WOULD DEAL WITH THEM A 100 TIMES NO PROBLEM I HAVE GAVE THEM TOP RATINGS,THEY HAVE WENT WAY BEYOND THEN MOST PEOPLE WOULD TO GET US OUR CAR. IM WELL PLEASED WITH JACK.HE KEPT ME IN THE LOOP WITH I HAVE GAVE THEM TOP RATINGS,THEY HAVE WENT WAY BEYOND THEN MOST PEOPLE WOULD TO GET US OUR CAR. IM WELL PLEASED WITH JACK.HE KEPT ME IN THE LOOP WITH EVERYTHING.WOULD RECOMEND THEM ANY DAY. More

Good quick went looking for a truck gave me a few options with price range and styles trucks all nice good price drove out with one should last few years went looking for a truck gave me a few options with price range and styles trucks all nice good price drove out with one should last few years More

Good service!! The place was very clean. Very nice atmosphere. They were very helpful in answering all of our questions. Fast and easy process. Overall fantastic exp The place was very clean. Very nice atmosphere. They were very helpful in answering all of our questions. Fast and easy process. Overall fantastic experience. More

Great Experience! Very clean and well-maintained vehicle, great price, super friendly and helpful folks, couldn't be happier with my purchase! Financing went as I expec Very clean and well-maintained vehicle, great price, super friendly and helpful folks, couldn't be happier with my purchase! Financing went as I expected and didn't take long at all! More