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Team Gillman Honda North
Houston, TX
1,201 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday 7:00 AM - 8:00 PM
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Showing 1,201 reviews
June 04, 2021
Team Gillman Honda made car buying easy. My salesperson Denise was patient while I dealt with my angst. She found the car I wanted and walked us through the process. Todd the GM visited with us. By the tim Denise was patient while I dealt with my angst. She found the car I wanted and walked us through the process. Todd the GM visited with us. By the time we left we felt like family! Thank you Team Gillman!! More
by Vclayton
April 09, 2021
They were dishonest and extremely disrespectful. After agreeing to a price before arriving at the dealer they tried to fool us into a higher price by holding the promotional finance rate hostage and makin agreeing to a price before arriving at the dealer they tried to fool us into a higher price by holding the promotional finance rate hostage and making it seem like we were getting a good deal. We ended up wasting 2.5 hours at this dealership with a crying baby. They also reduced the trade in value by $3000 vs what the online tool from their website suggested These people are snakes. I got a much better deal and experience at big star honda, well worth the drive to deal with people with integrity More
by Michael.mardock
Employees Worked With
Mario, Alex
September 24, 2020
Alan worked hard to make it work for me and followed up later. A pat on the back to him. Service satisfactory. I needed some driver education to resolve my issue. later. A pat on the back to him. Service satisfactory. I needed some driver education to resolve my issue. More
by Sandy
Employees Worked With
Alan in service
September 21, 2020
As expected, customer service was terrific. Waiting area was comfortable. This dealership has been my “go-to” place for the last 3 years. I give it a thumbs up!!! was comfortable. This dealership has been my “go-to” place for the last 3 years. I give it a thumbs up!!! More
by Ivy
Employees Worked With
Joe Hughes
September 19, 2020
Their service is great; I have gotten reminders for required maintenance. A summary of what is needed is explained so I can decide which services I can afford at the time. I usually wait for my vehicle required maintenance. A summary of what is needed is explained so I can decide which services I can afford at the time. I usually wait for my vehicle, and it isn’t a very long wait. More
by Joann Brown
Employees Worked With
Matthew Gilchrease
September 18, 2020
I Have always received excellent service however this time I was given incorrect information about my service history twice. I had my battery replaced and was overall happy. time I was given incorrect information about my service history twice. I had my battery replaced and was overall happy. More
by luvmyalecs
Employees Worked With
Donald Sparks
September 17, 2020
Honda of Spring dealership is a very nice and clean facility. The customer service that we received was amazing. The salesman and finance manager were very friendly and they made sure we understood the facility. The customer service that we received was amazing. The salesman and finance manager were very friendly and they made sure we understood the whole buying of a car process. More
by rmurillo 3
September 17, 2020
The only Honda delership in Houston that can correctly perform an alignment; my Civic's steering wheel is centered and the vehicle tracks straight. Highly recommend. perform an alignment; my Civic's steering wheel is centered and the vehicle tracks straight. Highly recommend. More
by nicholaslofton
Employees Worked With
Jeff Nelloms, Jennifer Mower
September 17, 2020
Steptoe was a very friendly and approachable sales person. Kinda of old fashion listen to customer and work with his team members help get us to a great price person. Kinda of old fashion listen to customer and work with his team members help get us to a great price More
by Slim3718
Employees Worked With
Ronn Steptoe, Irshad Hussain
September 12, 2020
We had a very good experience with Honda of Spring the salesman Michael was very nice and helpful and He answered everyone of all questions salesman Michael was very nice and helpful and He answered everyone of all questions More
by Hillbillylulu
Employees Worked With
Michael Burk, Irshad Hussain
