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Team Gillman Honda North

Houston, TX

4.9
1,224 Reviews
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17350 North Freeway

Houston, TX

77090

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Showing 1,224 reviews

July 29, 2021

Mi esposo y yo fuimos a compar nuestro primer carro , y el senor Agustin vail nos atendio super bien ,nos ayudo muchismo esxplicandonos todo ,y a conseguir un buen trato .todo excelente More

by bessy.1015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agustin vail
July 21, 2021

Bought a Honda Civic for my son. Lorie Lopez and Geraldi Cuello were amazing! Very patient and got us the best deal they could. Lorie even came in on her day off to help me. Definitely recommend!! More

by Breana.abbott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorie Lopez, Geraldi Cuello, Customer Service
July 03, 2021

Team Gillman is awesome!!! Most especially the salesman Augustin Vail .. he’s excellent with his job very honest as well as the finance manager Mr Manning very professional good explanation! More

by judycestrella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Augustin Vail and Finance Mr Manning, Jennifer Mower
Jul 08, 2021 -

judycestrella responded

I would recommend Augustin Vail at Team Gilman Honda at I 45… He’s well informed with his work and the finance manager Mr X . Manning very professional ..!

June 04, 2021

Team Gillman Honda made car buying easy. My salesperson Denise was patient while I dealt with my angst. She found the car I wanted and walked us through the process. Todd the GM visited with us. By the tim More

by Vclayton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Shattenkirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lux, Todd, Neil Pratt, Customer Service
Jun 20, 2021 -

Vclayton responded

Vclayton@live.com

April 10, 2021

They were dishonest and extremely disrespectful. After agreeing to a price before arriving at the dealer they tried to fool us into a higher price by holding the promotional finance rate hostage and makin More

by Michael.mardock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario, Alex
September 24, 2020

Alan worked hard to make it work for me and followed up later. A pat on the back to him. Service satisfactory. I needed some driver education to resolve my issue. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan in service
Sep 25, 2020 -

Team Gillman Honda North responded

Sandy, thank you for the 5-star rating and great review! We are happy to know that you had a good experience with us and with the help of Alan. We will make sure to share your feedback with our team and we hope that you will visit us again!

September 21, 2020

As expected, customer service was terrific. Waiting area was comfortable. This dealership has been my “go-to” place for the last 3 years. I give it a thumbs up!!! More

by Ivy
Recommend Dealer
Yes
Employees Worked With
Joe Hughes
Sep 22, 2020 -

Team Gillman Honda North responded

Thank you for the positive feedback! We are happy to know that you are a loyal customer and to know that you have had good experiences with us. We truly value your business and we look forward to any future visits!

September 19, 2020

Their service is great; I have gotten reminders for required maintenance. A summary of what is needed is explained so I can decide which services I can afford at the time. I usually wait for my vehicle More

by Joann Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gilchrease
Sep 20, 2020 -

Team Gillman Honda North responded

Thank you for the great review, Joann. We are happy to know that you enjoyed our services. We look forward to working with you again.

September 18, 2020

Steptoe was a very friendly and approachable sales person. Kinda of old fashion listen to customer and work with his team members help get us to a great price More

by Slim3718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronn Steptoe, Irshad Hussain
Sep 18, 2020 -

Team Gillman Honda North responded

Thank you for the 5-star rating and great review! We are delighted to know that you had a good experience with us and that our team was friendly and personable. We hope to see you again soon!

September 18, 2020

I Have always received excellent service however this time I was given incorrect information about my service history twice. I had my battery replaced and was overall happy. More

by luvmyalecs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Sparks
Sep 19, 2020 -

Team Gillman Honda North responded

Hello! Im glad you always receive excellent service here with us at Honda of Spring. Im sorry to hear that there were some small hiccups this time. We appreciate you bringing your business to us! Till Next time, have a great day!

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