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Team Gillman Honda North

Houston, TX

4.9
1,224 Reviews
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17350 North Freeway

Houston, TX

77090

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Showing 1,224 reviews

July 30, 2020

Poor customer service. They really try to take advantage of black people and they will pressure you into a contract. Insurance and a warranty was added without nofying me of the prices and it took over 2 mo More

by Playballdust15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Asif Sanee
Aug 01, 2020 -

Team Gillman Honda North responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your frustration with any level of communication that wasn't to your standards. Can you please send your preferred contact method to me at jjackson@hondaofspring.com? I look forward to hearing from you. Jason Jackson General Manager Honda of Spring

July 29, 2020

Fast service everyone was friendly and professional even during this pandemic. Have used Honda of Spring for my service need for 2 years and will continue to More

by vmim385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hughes
Jul 30, 2020 -

Team Gillman Honda North responded

Thanks for the marvelous review! We appreciate the loyalty and feedback. We hope to see you again in the near future! Have a wonderful week.

July 25, 2020

Fantastic Customer Service I was looking to trade-in and upgrade my wife's Honda CRV and I was very pleased that Denise and Frank were able to take care of our needs. They reall More

by Brian Hunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Shattenkirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Isede
Jul 26, 2020 -

Team Gillman Honda North responded

Thank you for the great review, Brian. We will be sure to thank Denise and Frank for providing you with excellent service. We look forward to working with you again.

July 24, 2020

My service advisor was Mr. Matthew Gilchrease the morning I took my auto in. He provided very good service. Polite and willing to answer any of my questions. More

by Maria
Recommend Dealer
Yes
Employees Worked With
Matthew A Gilchrease
Jul 25, 2020 -

Team Gillman Honda North responded

Thank you for the great review, Maria. We will be sure to thank Matthew for providing you with excellent service. We look forward to working with you again.

July 22, 2020

The whole experience was very painless. Jeffrey, the employee that helped me was fantastic. They made sure I had a ride to and from and everyone was very courteous. More

by Mconner
Recommend Dealer
Yes
Employees Worked With
Jeff Nelloms
Jul 23, 2020 -

Team Gillman Honda North responded

Conner, thank you for taking the time to share your painless service experience with Jeff! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

July 22, 2020

Jennifer was great..my car is perfect.I love the tint Jennifer was great..my car is perfect .I love the tint plus new window..I will always trust Honda Spring.. totally professional.. honest trustworthy. More

by juliecopsey62
Recommend Dealer
Yes
Employees Worked With
Lewis Byrd, Sal Serna, Keith Morris, Jeff Nelloms, Donald Sparks, Amilcar Diaz, Jennifer Mower, Frank Isede, Joe Hughes, Ramon Barajas
Jul 23, 2020 -

Team Gillman Honda North responded

Thank you for the great review, Julie! We can't wait to share your kind words with Jennifer and are pleased to see that we are trustworthy. We look forward to working with you again.

July 17, 2020

Jennifer is so helpful and on top of her game..I had a busted window from a criminal..I was able to get it fixed and I tinted whole car..wow cool inside now! I have sold and driven Honda for over 22 yrs More

by juliecopsey62
Recommend Dealer
Yes
Employees Worked With
Jennifer Mower
Jul 18, 2020 -

Team Gillman Honda North responded

We love hearing this! Jennifer is always happy to assist. We will make sure to pass on your kind words to her.

July 15, 2020

Great experience! I checked in with Keith Morris. He was very friendly and knowledgeable. I had a question about tire sensors and he solved it. More

by Marcumr713
Recommend Dealer
Yes
Employees Worked With
Keith Morris
Jul 16, 2020 -

Team Gillman Honda North responded

Hello there, we pride ourselves on providing knowledgable and attentive care. We are glad to learn Keith was able to give you just that! We invite you to reach out anytime you should have further questions.

July 12, 2020

Everybody at my Honda dealership that I go to are very friendly and professional. They do a very professional job and they keep my car running smoothly my next Honda I will buy from spring of Honda oops I More

by Ginger Monroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Byrd, Ronn Steptoe, Keith Morris, Jeff Nelloms, Donald Sparks, Jennifer Mower, Frank Isede
Jul 13, 2020 -

Team Gillman Honda North responded

Thank you for the kind feedback, Ginger! We're glad to know your experience with our team was positive. If there is anything else we can assist you with, please let us know.

July 09, 2020

Honda of Spring has provided me great service for my Honda. Rocio Reyes is the best service advisor. Knowledgeable, friendly, attentive with excellent customer service. She kept me informed the entire t More

by myaccord17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocio Reyes, Donald Sparks
Jul 10, 2020 -

Team Gillman Honda North responded

Hi there, thank you so much for the wonderful feedback! We're thrilled to know Rocio has given you outstanding service. It was a pleasure working with you. We look forward to seeing you again soon.

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