Team Honda

My Honda was struck by lightning 6 weeks ago! I towed it to Team Honda where service advisor Patrick and master technician Jeremy carefully diagnosed & tested my car. They explained everything I towed it to Team Honda where service advisor Patrick and master technician Jeremy carefully diagnosed & tested my car. They explained everything to me in a way that I could understand what was going on from a service standpoint. Patrick was extremely efficient in keeping me up to date by phone calls and text messages. Not once did I have to call to check on the status or costs associated with my car. Master tech Jeremy even helped me retrieve my personal items from my car when he saw me outside piling them up. In the end they gave me news I didnt want to hear, but their honesty ultimately led me over to Derrick and David in the sales department. They wasted no time starting the sales process for me so that I could get back on the road ASAP! The sales staff were all very kind and professional. They made me feel comfortable by answering all of my many questions along the way. Before i knew it, I was in finance with Anthony signing the paperwork on my new car and on a great deal he gave me for a top of the line 4 year warranty! The peace of mind that gives me is priceless! In the end, they didnt break the bank! I got a great deal on another car that is newer, has less mileage. AND a 4 year warranty! The entire experience overall was nothing short of excellent! They turned my unfortunate experience and the dread I felt over having to buy another car unexpectedly, into one that was fun, easy and ultimately put me in a much better position overall. I worked in a service department for many years. It's the kind of job that keeps you super busy all day. Most people that walk in don't want to be there in the first place because it's very difficult to be without a vehicle or to take off of work and wait while repairs are being done. When you truly know the process, it can in a way, make a customer like me even more difficult to deal with. I can honestly say that all staff members I dealt with literally exceeded all of my expectations. I will remain a Team Honda customer for life! #WHOS NEXT? More

Tasha,the internet manager, has been very helpful. She provides a lot of info when I have a question. She provides a lot of info when I have a question. More

JB Brown and the Team Honda family gives me continued Person Centered services. Having a team approach was best for me. Everyone checking to make sure that all aspects of my purchase was GREAT. Not go Person Centered services. Having a team approach was best for me. Everyone checking to make sure that all aspects of my purchase was GREAT. Not going anywhere for cars because at Team Honda Baton Rouge treats you like family and invites you to eat at their table all you want to do is "Go Tell That" My new 2022 Honda Passport looks awesome. That Sonic Grey is fierce. I am super excited about my purchase and can't wait to show everyone. Thanks everyone keep giving great service to all that come through the doors. More

If I could give 0 stars, I would. We went there in November 2021 to buy a new Honda Accord, as my wife had a newborn baby, and it was time to get a safe, new vehicle. Of course, "due We went there in November 2021 to buy a new Honda Accord, as my wife had a newborn baby, and it was time to get a safe, new vehicle. Of course, "due to pandemic and supply shortages, we will order your Accord." Team Honda of Acadiana took a non-refundable $1,000 deposit from me in November to "hold" the Accord that "was going to be built for us", with the promise that this reserved Accord would arrive in January 2022 "at the latest, maybe it will come in December", they said. Well, January came and went. Then February 2022 came and went, and Team Honda of Acadiana is telling my wife and I that the car "Might be here in March 2022." In my 30 years of buying cars, from Toyotas, other Hondas to Lexus, I have never seen such TERRIBLE SERVICE from a Dealership. If you can deal with a different Honda dealer, please do! Honda is a great product, but you must AVOID TEAM HONDA OF ACADIANA! More

I went in thinking there would be some reason I couldn’t get the car that I wanted. However, Mr Charles reassured me that I would be leaving with my new car. He was awesome during the entire process. Thank get the car that I wanted. However, Mr Charles reassured me that I would be leaving with my new car. He was awesome during the entire process. Thank You! More

S/o to kristah & all the other employees at team Honda ❤️ Yall are very respectful to customers . I’m so glad I purchase my 2021 Honda Accord sports special edition with you guys . Y’all are very positive . Yall are very respectful to customers . I’m so glad I purchase my 2021 Honda Accord sports special edition with you guys . Y’all are very positive . & like to work with customers I love it . It was a smooth process . I’ll be sending people to y’all . More

Carolyn was wonderful! Process went smoothly as I had to put a deposit on my vehicle! Will always come see her when I’m ready for my next Honda! put a deposit on my vehicle! Will always come see her when I’m ready for my next Honda! More

I purchased a car from Team Honda a year ago. I was given 2 keys to my car but only 1 of them worked. I alerted my car salesman immediately that the other key wasn’t working & he asked me to not worry about 2 keys to my car but only 1 of them worked. I alerted my car salesman immediately that the other key wasn’t working & he asked me to not worry about it. A year later, I misplace my 1st key so I call to get the second key programmed only to find out it was already supposed to be programmed. Because it’s been a year, they won’t cover it and now I’m having to spend more money on something that I brought to my car salesman attention a year ago. Not to mention within a week of having my car, I was having starter issues & when I brought that to the salesman attention, he told me there were no issues.. I told myself maybe it’s because the car’s a push-to-start but no.. it’s the starter! Moral of the story never take anything half-as & always follow your first mind! More

My experience was awesome! I love my new CRV! Easy and smooth services with the help of Mr. Tim James. He was knowledgeable about the business. He explained all of the service that can along with purcha smooth services with the help of Mr. Tim James. He was knowledgeable about the business. He explained all of the service that can along with purchasing the car. All of my questions was answered to my satisfaction. I appreciate all of his help and kindness. Thank you Tim James for being an awesome outstanding person. I will purchase from Honda again! More

Thanks for excellent service, Tony Williams you were nothing short of great! Thanks for helping me get into my brand new 2021 Honda Accord Sport! nothing short of great! Thanks for helping me get into my brand new 2021 Honda Accord Sport! More