Team Honda

Very happy with our experience with Matt in sales and Kim in Finance. Made a big purchase (I personally do not do well with big purchases and get nervous) pretty seamless and put us in a car that will last w in Finance. Made a big purchase (I personally do not do well with big purchases and get nervous) pretty seamless and put us in a car that will last within $3 of where we were comfortable payment wise. More

Beware of shady and unethical sales practices at this dealer. They added several undisclosed fees into pricing and I believed lied several times during the buying process. During the evening of June 19, dealer. They added several undisclosed fees into pricing and I believed lied several times during the buying process. During the evening of June 19, 2024, went in to negotiate a Honda Accord and the sales person was Theo Herr. His manager and the finance person were also involved. The MSRP of the vehicle was $40,440 and Theo came back with a price of $38,752 "Honda Pure Price" but had several unexplained charges added back to this "pure price" on his quote sheet including, $299 for "theft prevention", $998 for "auto saver package A", and $1,395 for "destination" all listed on a separate piece of paper. For those of you unaware, the MSRP already includes destination and handling fees, in this case it comprised $1,095. So not only did they falsely claim to give me a "break" on the price, but they also added back a destination fee that was $300 MORE than on the original MSRP sticker. When asked, the dishonest sales person attempted to claim that the sticker had the "wrong" destination fee because it came from a different location, which I believe to be just absolute horse bleep. As part of the negotiations and process I had them remove several of these bogus charges removed, including from what I understand the fairly useless "auto saver package A" and extremely bogus and imo unethical additional destination charge removed.The deception and unethical practices didn't end there either. I then had them run what my payment would be on the new number at their promotional rates of 3.9% for 48 months and 4.9% for 60 months. These figures came back and when I double checked them vs a loan amortization calculator, I found that for the given terms each payment he provided was over $20/month higher than what it should have been, which over the term of the loan is over $1,000! At this point, I again asked this extremely unethical Theo to once again explain himself and he came back and stated that they added into the price and financing, without telling me or disclosure, TWO different insurances, one being Gap insurance. Needless to say, I walked away in disgust and would advise anyone to avoid him and probably this dealer as well. More

Do not trust this dealership. Just wanted to share my experience with your dealership. We recently leased a CRV hybrid from your dealership. At the signing, the sales perso Just wanted to share my experience with your dealership. We recently leased a CRV hybrid from your dealership. At the signing, the sales person forgot to add the trailer hitch that we request several times during our conversation. He forgot it, in good faith we accepted his word that the cost was only $450 and that we could install it later. Lesson learned…good faith with your dealership is bad faith. No such deal. We ended up paying $770. Of course, thats after your dealership quoted us $770 and then tried to charge us $850. More