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Team Mazda Subaru

4.5

641 Lifetime Reviews

6218 Cleveland Boulevard , Caldwell, Idaho 83607
Call (208) 455-0322

Top Reviewed Employees

Dave Fairchild, Subaru Specialist, Team Mazda Subaru

Dave Fairchild

Subaru Specialist
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Gilbert Lopez, Sales Consultant, Team Mazda Subaru

Gilbert Lopez

Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Forrest Allbert, Salesman, Team Mazda Subaru

Forrest Allbert

Salesman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jason Baird, Mazda Specialist, Team Mazda Subaru

Jason Baird

Mazda Specialist
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

August 25, 2018

"RAD-EST EXPERIENCE EVER!"

- Beki Baxter

Stanley Bonilla was the awesomest salesman I've ever worked with. He was very knowledgeable about the vehicle I wanted and he was fantastic during the test drive. Stanley Bonilla was very personable, funny and practical with what my needs are for transporting my family in a safe and reliable vehicle. He was extremely helpful to get a payment within my budget and to answer questions before and after purchasing my car. I.e. he set up my first oil change and called a week later to see how things were going. I feel every sales person should take a page out of his book! I will refer as many people to Stanley personally and to team Mazda subaru. Everyone at the dealership are good at what they do. Stanley.. YOU'RE THE BEST! THANK YOU!

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Employees Worked With

Stanley Bonilla

August 22, 2018

"Pay twice as much for bad customer service "

- BrittaBaye90

Come here if you want poor/rude customer service at twice the price!! Cost to replace radiator: $1,000 others: $350. Cost of the antifreeze: $50 others $17. Treating customers as if they are valued and respected = 0 Quality of work = unsure yet In other words, if you can find someone else to fix your car... you probably should. Don't make our mistake by coming here. We've had a lot better service taking our vehicles elsewhere.

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Employees Worked With

Sael Castillo

August 01, 2018

"Horrible customer service and empty promises"

- NativeIdahoan

We purchased a 2017 dodge journey 7 months ago. Before i had even pulled it off the lot I asked the salesman a few questions about the car. Bc we all know how pushy they can be and rush you through the process you don't get much of a chance to really look over what the car does and doesn't have. Well I asked if this car had a backup camera and Bluetooth. His reply was "oh I'm pretty sure it's a 2017"...15 minutes after I pull it off the lot I call him crying bc it does not have either...i said I don't want this car. I just gave up a fully loaded car for this thing. He replied I'm so sorry, I will fix this, i promise. Just give me a few days. Then days turned into weeks I kept checking in with him, he always had an excuse and now it's been 7 months and nothing. I had my free oil change and he was there and he avoided me and pretty much told me the opposite of what he promised. That it] wouldnt happen. He wouldn't put a Bluetooth in my car like he had promised. I'm sure he has long forgotten and I'm stuck with a car I hate for 5 long years. I will never go there again and I will tell everyone to stay away!

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Employees Worked With

Jason Baird
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

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Photos & Amenities

  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television
  • Vending Machines
Team Mazda Subaru, Caldwell, ID, 83607