Team Mazda

Great Service! My husband and I have a growing family, so we were in the market to buy a new car. We had previously owned a Mazda3, and being happy with the car, dec My husband and I have a growing family, so we were in the market to buy a new car. We had previously owned a Mazda3, and being happy with the car, decided a Mazda CX-5 was the right choice for us. Originally, we were interested in purchasing a used car, but after doing some research, we were unsure whether we'd really be saving much money on an older model. We decided to go to Mazda Vallejo to ask a few questions and met one of their salesmen, Terry. Right away, Terry put us at ease. We made it clear that we had just stopped by for a quick visit and Terry respectfully answered our questions and let us look without the pressure of a salesmen looking over your shoulder. After that initial visit, we communicated with Terry over the phone. He was very responsive, calling us back or texting us shortly after we left a message on his phone. Despite him working with other customers, he never made us feel rushed or as an inconvenience. We were also negotiating with another Mazda dealer in Tracy. Terry knew that we were in touch with another dealer and consistently made an effort to match or exceed their deals. Throughout the process my husband and I were unsure what package was best for us. Terry listened to all of our needs for a car and suggested the perfect package for us that included all the features we needed...including some we considered luxuries! He was even able to deliver the car in the color and interior that we preferred. Again, when we arrived back at Mazda Vallejo to test drive the car, we were in a bit of a hurry since it was late in the evening and we had our two young children in tow. Terry and the sales manager, Jason, went out of their way to make us and our children feel comfortable and to expedite the process. Terry had an endless supply of balloons to keep our kids entertained, and when it was getting later in the evening, even offered to buy them snacks from the vending machine! With some painless negotiations, Terry helped us get the car to a price that my husband and I felt good about. In the end my husband and I walked away feeling like we got a great deal on the perfect car for our family. We were thankful that we had the guidance of an experienced salesmen to help us make our decision. I definitely would refer my friends and family to Terry at Mazda Vallejo, and will be back myself when we upgrade to the CX-9! More

Not your average dealership! Our experience with Team Mazda could not have been any better. When I first put out feelers to several dealerships, Team Mazda's Samir responded imme Our experience with Team Mazda could not have been any better. When I first put out feelers to several dealerships, Team Mazda's Samir responded immediately and very helpfully. He was interested and enthusiastic without being aggressive or pushy; he was responsive to my questions without exerting too much pressure. He stayed in touch, and was very obliging as I tried to get clear on what the car had and what options were available. (He even went out into the pouring rain to snap an another few pictures of the car, when I requested them.) Samir was very patient, considerate, helpful. He had the car ready for us to go; there were no unpleasant surprises; he walked us through everything efficiently but helpfully, and showed me the features of the car. The whole experience was so smooth and so transparent that as we were leaving the car lot, my partner--a lifetime Subaru owner--- said, “I think my next car will be a Mazda, just based on how things have gone for us here.” Now that I’ve been driving the car for several days, almost a week, I see more and more reason to stick with Mazda: it’s an absolute pleasure to drive that car. This is a professional, helpful, well-run dealership, and I recommend it highly. I never thought I'd feel so positively about a car dealership, but all my future cars will come from this dealership! Thanks! More

Excellent customer service. Samir Childers provided excellent customer service. He was patient and answered all of our questions. We bought our 2016 Mazda CX 5 GT and are very Samir Childers provided excellent customer service. He was patient and answered all of our questions. We bought our 2016 Mazda CX 5 GT and are very happy with it. Thank you Samir! More

Outstanding customer service! If you want a place that won't push cars on you, this is the place to buy. They're friendly staff makes the buying experience easy and comfortable. Ja If you want a place that won't push cars on you, this is the place to buy. They're friendly staff makes the buying experience easy and comfortable. Jason and Billy made the transaction smooth, and I would definitely recommend this dealership to anyone looking to purchase a car. More

Great dealer experience After making an online inquiry, I was quickly connected with Rocco Marconni. Rocco was willing to give me some prices over the phone, so I went in for After making an online inquiry, I was quickly connected with Rocco Marconni. Rocco was willing to give me some prices over the phone, so I went in for an awesome test drive a few hours later. Short story: I bought a new Mazda 3! Rocco is really passionate about honesty and transparency, and I would recommend working with him and the dealership that also clearly values these qualities. More

Very pleasant I found they were very knowledgable about all their products. Fast, efficient, and willing to work with me to get me the most for my money. I'd high I found they were very knowledgable about all their products. Fast, efficient, and willing to work with me to get me the most for my money. I'd highly recommend Team Chevrolet to everyone. More

Team Superstore is changing the car buying game Wow, what can I say? I have bought at least 2 dozen new cars in the past 25 years. Mercedes, BMW, Porsche, Toyota, Ford, Lincoln etc.... I have Wow, what can I say? I have bought at least 2 dozen new cars in the past 25 years. Mercedes, BMW, Porsche, Toyota, Ford, Lincoln etc.... I have never in my life felt so welcome and protected by a car dealership. I expect to be protected by the people I do business with and give my hard earned money to. In 25 years, Team Superstores is only buying experience in which I felt protected by a dealership and the guys. Jason in the Mazda franchise would not stop working on our deal until he got us the rock bottom price. Even when we thought it was over, he kept going and reduced our costs dramatically and surprised us with the news. Team Superstores has definitely changed the game. Thank you Jason, Dale and Kay. More

New Car purchase experience My wife and I were looking for a new Mazda CX 5. We went to a Mazda dealer that we found on the internet as we had no previous experience with Mazda. My wife and I were looking for a new Mazda CX 5. We went to a Mazda dealer that we found on the internet as we had no previous experience with Mazda. Billy Ross showed us the 2015 but also the new 2016 models that just came out. We liked the new features of the 2016 CX 5 so focused on that. Billy and all the staff were very courteous the whole time. We took a test drive of the car level we were interested in. Billy was very knowledgeable about the car and how the many new features worked and was able to explain them in terms we could understand. The sales manager was very friendly and helpful as well. We were given ample time to consider each stage of the process as we were not anticipating buying a car that day. The team at TEAM was impressive as we went though each stage of the process. Real people, down to earth helpful but not pushy at all. We both felt it was a very good experience and that we had found a really trustworthy dealership for a long term relationship;. We keep our cars a long time. More

Best car buying experience I have ever had! I give this Dealership, and Rocco Marconni a 20 out of 10 on my overall experience. My boyfriend and I were int he market to get a new sedan. We LOVED I give this Dealership, and Rocco Marconni a 20 out of 10 on my overall experience. My boyfriend and I were int he market to get a new sedan. We LOVED the Mazda 6, and the people we worked with close to where we live just didn't do it for us. I made a phone call to the Team Superstore, I spoke with Rocco, and after that short informative conversation, I already felt like I had a friend who had my best interests in sight. I knew my boyfriend and I needed to take a trip out there. We ended up getting in touch with Rocco a few days later asking him if he was going to be available, he was, so we made the trip. Our first step out of the car was greeted by super friendly employees, we were also offered food/ beverage while we waited to meet Rocco. Rocco made this car buying experience the easiest and most amazing experience ever. He gave us a ton of information on the car we were interested in, he kept things straight forward, to the point, and helpful. He made my dream car a reality, and I drove home in it that night. I would recommend this dealership and Rocco to everyone I know in the market for a new or used car. I honestly wouldn't want to send anyone I know anywhere else. I believe that if people are going to buy a car, they need to enjoy it and be excited, and that is exactly the experience they will have at Team Superstore. Thank you to everyone there, and especially to Rocco Marconni! More

Go Rocco! Rocco has a love for car sales, and it shows through every aspect of his service. He is warm-hearted and truly works to get the customer the price he Rocco has a love for car sales, and it shows through every aspect of his service. He is warm-hearted and truly works to get the customer the price he or she desires. Thanks, Rocco, for getting me such a great deal! Carmel More