Team Mazda

Service Advisor was professional and helpful. He kept me informed of the status of my vehicle and allowed me to make decisions on service options without any pressure. He kept me informed of the status of my vehicle and allowed me to make decisions on service options without any pressure. More

I had an excellent experience with Sean and Byron. My husband spoke with Sean the previous day so everything was in place on Saturday when I purchased the vehicle. It was hassle free. Sean connected m My husband spoke with Sean the previous day so everything was in place on Saturday when I purchased the vehicle. It was hassle free. Sean connected me with the Mazda app and answered all questions. I felt they went above and beyond!! I love my Mazda 3 S Preferred and I highly recommend Mazda Vallejo!!! More

Exceptional customer service from the entire crew at Team Mazda Vallejo. Angel was knowledgable about the different Mazda models and trim. He listened to what I wanted in a car and price and was super patien Mazda Vallejo. Angel was knowledgable about the different Mazda models and trim. He listened to what I wanted in a car and price and was super patient with my indecision. I ended up purchasing the very first car Angel had selected even though I had to see every CX-5 on the lot after he showed it to me. Thank you, Team Mazda! More

Great people, good communication skills, no up sell. We enjoyed our purchase from DgDg dealership We enjoyed our purchase from DgDg dealership More

Extremely kind and friendly. The service member that drove me home was very respectful and helpful . As a female traveling alone, I felt very safe and well-taken care of. I will The service member that drove me home was very respectful and helpful . As a female traveling alone, I felt very safe and well-taken care of. I will definitely refer this service department to all my friends and others in Sonoma. More

Damian Singh and his team made the trip from San Francisco to Vallejo worthwhile to buy a Mazda. Negotiations were low pressure and transparent while the buying process was easy and well facilitate Francisco to Vallejo worthwhile to buy a Mazda. Negotiations were low pressure and transparent while the buying process was easy and well facilitated by the staff at Team Mazda Vallejo. More

I drive 55 miles to have my Mazda CX-50 Meridian serviced at this dealer, rather than at a competing dealer much closer, because of the Service Writer, Jose (Joey) Guterrias. He goes far beyond the norm to at this dealer, rather than at a competing dealer much closer, because of the Service Writer, Jose (Joey) Guterrias. He goes far beyond the norm to help the customers, know the status, conditions, and what to expect. He communicates and delivers on his commitments. I truly appreciate his efforts. More

My visits at Mazda are always pleasant. Everyone is knowledgeable and helps me with the best solution. Everyone is knowledgeable and helps me with the best solution. More

This is my first time doing an oil change at Vallejo Mazda where a bought my 2024 CX90, Joe had excellent customer service and kept me inform on the job progress, I felt appreciate and makes me feel goi Mazda where a bought my 2024 CX90, Joe had excellent customer service and kept me inform on the job progress, I felt appreciate and makes me feel going back to that dealership. More

The staff was nice but there was not enough staff to provide quality service. I was not happy with the level of service. I took my car in for a diagnostic. It was near New Years so I did not want to provide quality service. I was not happy with the level of service. I took my car in for a diagnostic. It was near New Years so I did not want to leave the car over the holiday. The part arrived the next day on 12/31/25. I called back after the New Year and had to call 4 times just to find out that the part had arrived. I never received a call back. I tried to make an appointment by phone to bring the car back in but I could not get anyone. I left a message and did not get a call back. I had to show up in person just to book an appointment to bring the car back to place the part. This was all given the fact that the part and diagnostic was already paid for. When I came back for the part install everything went smooth but the overall customer service experience (follow up) was terrible. More