Team Mazda

The people working at the front desk is really nice good knowledge about what your car needs. Overall havbeen there twice for my car service and it's been 10 out of 10. knowledge about what your car needs. Overall havbeen there twice for my car service and it's been 10 out of 10. More

Mazda has good customer service that means a lot when you are bringing your car in for service. are bringing your car in for service. More

clear and efficient as usual…… nothing more to say. This request for words is obnoxious This request for words is obnoxious More

Service gets done. They explain to what needs to be done and the video they send is always helpful as a visual. They explain to what needs to be done and the video they send is always helpful as a visual. More

I queried the dealership via email about the car I was interested in. I was contacted by Sam Amurkhanov within minutes. I requested OTD pricing and he delivered the information I needed. I was happy with interested in. I was contacted by Sam Amurkhanov within minutes. I requested OTD pricing and he delivered the information I needed. I was happy with the offer he extended and arranged a test drive. The end result is that we bought the car after the test drive. The only negative to the transaction was the length of time it took to complete the sale. The OTD price of the car was established, but we introduced a trade-in at the last minute. Waiting for the F&I session was way too long. We were pitched the extended warrantee as expected, which by the way, was well presented, but we declined to purchase as the value of such insurance is not apparent for a brand-new automobile. Overall, I am pleased with the responsiveness of the dealership employees and the honest business approach. More

The coffee machine was not working The bathrooms were clean People were polite the facilities were clean clean People were polite the facilities were clean More

would like to document my ongoing concern regarding my Mazda CX-90 steering issue. The dealership previously replaced the steering gear/component related to the steering system in an attempt to repair Mazda CX-90 steering issue. The dealership previously replaced the steering gear/component related to the steering system in an attempt to repair the original problem. However, after the repair, the steering wheel became noticeably stiff and difficult to turn compared to how the vehicle originally drove. In addition, the vehicle still does not feel safe or normal while driving. The steering behavior changed after the repair, and the issue remains unresolved. Now I am being told that nothing further can be done at the dealership level and that I should contact corporate customer service. I am very concerned because this issue directly affects steering and vehicle control, which is a major safety concern for me and my family. I would like this issue formally escalated and documented with Mazda corporate for further review and assistance. Thank you. Mohanad More

This is our 2nd time buying from this dealership. The staff once again was very helpful. Damian was very responsive and took the time to make sure we got the vehicle we wanted. The staff once again was very helpful. Damian was very responsive and took the time to make sure we got the vehicle we wanted. More

I had such a great experience working with Sam at DGDG Mazda in Vallejo while getting my new Mazda CX-50! Sam was absolutely amazing throughout the entire process — super knowledgeable, patient, and genui Mazda in Vallejo while getting my new Mazda CX-50! Sam was absolutely amazing throughout the entire process — super knowledgeable, patient, and genuinely helpful from start to finish. He took the time to answer all of my questions, made sure I felt comfortable every step of the way, and never made me feel pressured. Tina was also wonderful and helped make everything go smoothly. Overall, the level of customer service and support I received was incredible. You can tell Sam truly cares about his customers and wants to help people find the right car for them. I’m so happy with my CX-50 and really appreciated all of the transparency, kindness, and help throughout the experience. Highly recommend working with Sam if you’re looking for a new car! More

I just wanna Shout out Damian Singh. He was very patient and responsive.Making a big purchase like i did is never easy. But with his help and professionalism he should be recognized by t He was very patient and responsive.Making a big purchase like i did is never easy. But with his help and professionalism he should be recognized by this Dealer. I use to be in a car sales myself and i’m not an easy sell.Thank you Mazda Vallejo More