Nissan of Lebanon
Lebanon, NH
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218 Reviews of Nissan of Lebanon
My daughter and son in law went down to this dealership and were treated like garbage. They already had financing through his parents but the dealership said no way they could get financing with out there and were treated like garbage. They already had financing through his parents but the dealership said no way they could get financing with out there help. They also wouldn’t even consider the car they wanted to buy. Real pieces of work down there!! STAY FAR AWAY FROM THESE PEOPLE!!! More
I sent my son and daughter in law down to see Nissan of Lebanon to look for a used car. They were treated so horribly that when they got home my dil just burst into tears. They went down to look at a spe Lebanon to look for a used car. They were treated so horribly that when they got home my dil just burst into tears. They went down to look at a specific vehicle and after being shown sub par vehicles they were told that no one would finance them even though he had financing through me. I nor any one I know will be doing business there again!!! More
Was in having my vehicle serviced when, I am going to assume the owner was berating an employee so loud it was clear to me every word she said. If you treat your employees like that in public you really assume the owner was berating an employee so loud it was clear to me every word she said. If you treat your employees like that in public you really are a horrible person. I will take my service needs and future business elsewhere More
Went to dealership for oil and filter change and approximately 2 hours and almost 45 minutes later my truck was done . I had to go out to the service desk and inquire about my truck. In the past any approximately 2 hours and almost 45 minutes later my truck was done . I had to go out to the service desk and inquire about my truck. In the past anytime there was a delay I would be informed. Most of the time my oil or filter changes in the past took approximately 45 minutes or so. When I got my truck back there was no review of any work that might be needed on my truck , only comment was that my receipt stated truck needs service. To top it off because I used debit card they stated they had to charge me extra above the quoted price. What they should do is have the price already factored into the set price and not nickel and dime a set price. This is the first time this has ever happened to me at this dealership. No explanation or apology for the length of time it took. I think they should have comped all or half the bill. I also found out the dealership has once again changed hands,and based on this latest experience I feel not for the better. Will not be returning to this dealership, but then again I don’t think they care in general More
Had service done on my Rogue. Dave was profession, giving excellent customer service explain the work need. Thank you Christine Coffey Dave was profession, giving excellent customer service explain the work need. Thank you Christine Coffey More
I went in today to have my car looked at the everything was good in it had my recall looked at as well that's still good. I was have issues with my card and the wonderful guys in the service department we was good in it had my recall looked at as well that's still good. I was have issues with my card and the wonderful guys in the service department we very kind and helped me out. I've always enjoyed my visit at Nissan of Lebanon New Hampshire. I will continue taking my vehicles to them. There very great and amazing team. Thanks again guys for everything you guys did for my on 11/28/2023. More
Took 2015 Sentra in for repair. Told it would cost $4,250 to repair CVT transmission. Salesperson said they would give us $1,500 for vehicle. When we went there we were told that they would give us $4,250 to repair CVT transmission. Salesperson said they would give us $1,500 for vehicle. When we went there we were told that they would give us $500 for vehicle (which we brought brand new in 2016) but that they had started to work on vehicle per discussion with sales manager Matt who said they would have to change the transmission to sell vehicle. I told them I never authorized work. They now want $750 for 4 hours of work to release vehicle but when I asked what they had done for 4 hours they said "start prep". I asked if they had even turned one bolt. No and vehicle has not moved from spot we had it towed to. Extortion. We were very loyal Nissan customers. Never again. More
should inspect problems and corrections yourself When the check point comes back with obvious "false" answers for ex. the tire pressure on a spare tire buried in snow and you have agreed to the sugge When the check point comes back with obvious "false" answers for ex. the tire pressure on a spare tire buried in snow and you have agreed to the suggestion that the oil pan be replaced when oil pans have never gone this fast in my experience....but then I couldn't believe how fast the clutch went.....and I have been told that dealers in general are looking for work/problems recently..... so I guess I blame myself as much as the service (am getting old) More
Scott And his service team are amazing they get right on it and they work with you to tell you the best angles of fixing and keeping up on your maintenance on your Nissan absolutely would recommended to oth it and they work with you to tell you the best angles of fixing and keeping up on your maintenance on your Nissan absolutely would recommended to others great place . William Tuttle More
New car shopping This dealership & Zach ,especially ,was very helpful and easy to work with , when purchasing my new Nissan Rogue Sport. He was very knowledgeable & an This dealership & Zach ,especially ,was very helpful and easy to work with , when purchasing my new Nissan Rogue Sport. He was very knowledgeable & answered my many questions with patience & he made the process smooth and non pressured. The dealership is very clean & comfortable and I look forward to have my servicing done there. More