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Team One Chevrolet GMC

Charlotte, MI

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38 Reviews

1616 Lansing Road

Charlotte, MI

48813

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Showing 38 reviews

December 31, 2021

I had to think about this one for a while because while the customer service was great the practices this dealer were unsatisfactory. They definitely way undervalued my trade in and forced me to use their More

by ddawp20
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Trumley
October 22, 2021

I am a self employed business owner and I need a truck to work out of to make a living. I worked with Zach and he was able to take what I did and pair me with the perfect truck for my business needs and my More

by rev.ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach S, Simon N
October 01, 2021

Great experience buying my new truck!! Worked with Dj Kowalk outstanding service on his part. Listened to what I was looking for, friendly and honest. Explained the features of the truck, made the paperw More

by aaronday1900
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dj Kowalk
September 27, 2021

Just had one of the worst experiences today. It all started out great, as we looked for a 2021 Tahoe. Came across one at Team One Chevrolet Buick GMC (Shaheen Auto Group) and reach out. The sales team More

by Eric
Recommend Dealer
No
Employees Worked With
Jonathon Trumley
March 09, 2021

Zach worked hard to find me the perfect truck. He made the whole process extremely easy as he coordinated delivering to deliver it right to my door!! Thanks again Zach...appreciate everything More

by Uptonm756
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Sandler
March 12, 2020

Called the GM customer service hotline and they suggested I call Teamone again and speak to the Customer Experience Manager to get the Tahoe in to be checked out. I did and right away was told if GM isn’t co More

by John Bueche
Recommend Dealer
No
Employees Worked With
Thomas
January 30, 2020

TEAM ONE IS THE BEST Worked with Eric he was awesome not sure who wrote these other reviews but they must not have been working with the same Eric. thank again for the fin More

by gbuffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Carpenter
December 14, 2018

Service is lacking DO NOT DO BUSINESS WITH TEAM ONE--they are not a reputable dealer or service center. All of the technicians and sales people have lived in that town More

by TEAMONE SUCKS
Recommend Dealer
No
Employees Worked With
Eric Carpenter
December 10, 2018

Fail to disclose honest vehicle history. Mis lead! Was told our vehicle was clean with no accidents being 3 years old. Come to find out it needs 2,000$ worth of work due to a accident! Many parts have More

by Teamonesucks
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales manager
June 28, 2018

Terrible Customer Service I dealt with a service technician - Eric C.- this dealership and Chevrolet should be ashamed to have someone like him representing them. He was conde More

by Chris
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric C.