Team One Chevrolet of Gadsden

Don Winchester is an asset to the company! Ordered my Corvette and 700 miles into driving her she had wheel problems. Took the vehicle to THREE CHEVROLET dealerships none of which would assist Ordered my Corvette and 700 miles into driving her she had wheel problems. Took the vehicle to THREE CHEVROLET dealerships none of which would assist. I had proven with GM reputable wheel companies that the wheels were flaking due to WHEEL DEFECT. The ONLY one that stepped up to the plate to see PURE CUSTOMER SATISFACTION WAS DON WINCHESTER AND GARY LINAM OF TEAM ONE CHEVROLET. After five weeks of my car sitting on jack stands my wheels were returned. Don stayed in contact throughout the whole process. Can’t believe GM would NOT STAND BEHIND THEIR PRODUCT. I have been a Chevrolet:/GM owner over forty years and must say the ONLY REASON why I would purchase another is TEAM ONE CHEVROLET AND NOT CHEVY ITSELF. Thank u TEAM ONE CHEVROLET!!! More

nice, friendly, and quick Thank you for being so nice and prompt, I didn't have to sit there by all day and listen to excuses. Outstanding. I would recommend this dealer to any Thank you for being so nice and prompt, I didn't have to sit there by all day and listen to excuses. Outstanding. I would recommend this dealer to anybody. . More

service The service department did a great job of servicing the Traverse, rotating the tires, and an attempt to change all of the wipers. The technician disc The service department did a great job of servicing the Traverse, rotating the tires, and an attempt to change all of the wipers. The technician discovered the need to replace the air filters. They brought the old ones for me to inspect and approve the changing. So they kept me well informed. Only problems was they were not able to change the back window wiper due to not having the ones in stock for the 2016 Traverse. They order from a a local parts department and when it arrived it was the wrong one too. So after they asked my forgiveness for not being able to change the wiper, and told that it would be taken care of the next time my vehicle was serviced. More

Bought new traverse. Everyone was very helpful and friendly. The salesman was very knowledgeable of the services offered. He was training a new salesman and was very patie Everyone was very helpful and friendly. The salesman was very knowledgeable of the services offered. He was training a new salesman and was very patient with him. More

Suggestion Recommend not having new employees answer the phone until they now where to go for answers to questions they cannot answer, also have them make the re Recommend not having new employees answer the phone until they now where to go for answers to questions they cannot answer, also have them make the return phone call if they say this is what they will do. Also recommend that if you have a vehicle for more than three days if would be a good customer service relations point to contact the customer and let them know the status of their vehicle. More

Cruze service round 2 After the incident where I brought my Cruze diesel in for an oil change in which I’m almost 100% that did not get done, however I was charged for it, After the incident where I brought my Cruze diesel in for an oil change in which I’m almost 100% that did not get done, however I was charged for it, I spoke with the service manager and he was eager to have me bring my Cruze diesel back in to have the oil changed. So I carried it back in and physically stood in the shop and watched them change the oil and filter. I appreciate the service manager making it right, however, I will no longer use them for my service, I will just do it myself. More

Great service as Always Great service and great staff! Always helpful and attentive. Richard goes above and beyond to provide quality customer service and all of the office s Great service and great staff! Always helpful and attentive. Richard goes above and beyond to provide quality customer service and all of the office staff is always friendly and helpful as well. More

awsome expearence!!!! it was raining buckets full when I went to look at trucks my salesman paul came out in the rain and asked me could he sell me a truck ? I said I think it was raining buckets full when I went to look at trucks my salesman paul came out in the rain and asked me could he sell me a truck ? I said I think you just did ! lol I was treated fair and got a good trade out of the deal at the end awesome staff ! More

oil change great service. donuts and coffee was provided to the people waiting updates were provided in a timely manner. waiting area and men room were great service. donuts and coffee was provided to the people waiting updates were provided in a timely manner. waiting area and men room were very clean. More

Best in town Awesome service!! Always helpful in anyway!! Keep up the great work Team One!! Friendly and always going the extra mile to help with everything they c Awesome service!! Always helpful in anyway!! Keep up the great work Team One!! Friendly and always going the extra mile to help with everything they can! More