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Team One Toyota

Rainbow City, AL

3.9
15 Reviews
Team One Toyota is a full-service Toyota dealership in Rainbow City, AL, featuring dedicated auto sales, finance, service and parts teams to serve you! We welcome drivers and car buyers from throughout the Gadsden and Oxford, AL areas to stop by our dealership lot and service center or shop our website before a visit. We are the Rainbow City area’s source for the latest Toyota cars, SUVs and pickup trucks for sale at low prices! Plus, with our selection of not only new Toyota vehicles, but pre-owned cars from a variety of automakers, local car buyers can always find a great deal on a late-model vehicle here, too!
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927 W Grand Ave

Rainbow City, AL

35906

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Showing 15 reviews

May 06, 2026

worst buying experience of my life after the sale complete dishonest people! wont even return my calls and give me what they promised on paper after the sale. F- More

by eprngby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Penny Mason
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Ogles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javonte Pope
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2026 -

Team One Toyota responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 03, 2026

This experience was a great one! Shai worked his magic! The process was smooth and easy! Definitely recommend! More

by Boonejodie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shai Ogles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2026 -

Team One Toyota responded

It’s fantastic to know that Shai made the process smooth and easy. We’re glad your new Toyota purchase was straightforward. Thank you for recommending us!

April 18, 2026

Best customer service in the business! Jake went above and beyond for me. Sommer you are fantastic. Thank you both! More

by rachel.yparks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sommer
Apr 19, 2026 -

Team One Toyota responded

Thank you for sharing your experience and congratulations on your used Toyota 4Runner purchase. Jake is delighted to have provided outstanding service. We appreciate your feedback and look forward to assisting you again.

March 31, 2026

Javonte was very helpful and I encourage anyone who needs a vehicle to come by. More

by Alice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javonte Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Team One Toyota responded

We appreciate your recommendation. It’s wonderful that Javonte was helpful as you selected your Buick. Thank you for trusting us and we hope to assist others in the future.

March 31, 2026

Javonte was very helpful and took time ro help us with our vehicle needs. I highly recommend them. More

by cowarttom68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javonte Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Team One Toyota responded

We’re delighted that Javonte could take the time to address your needs and ensure everything went smoothly. Congratulations on your Buick Enclave and thanks for the recommendation. We look forward to serving you again.

March 01, 2026

The staff here is amazing. They were very welcoming, listened to what I needed in a budget and a vehicle. They gave their all to make sure I drove out with a reliable vehicle a More

by Heather W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shai Ogles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2026 -

Team One Toyota responded

Thanks for the five-star feedback. We’re thrilled Shai and the team welcomed you, understood your budget, and helped you drive off in a reliable Toyota Corolla with a smile. We appreciate your trust and look forward to assisting you again.

February 14, 2026

Mark was great to work with. Made it an easy process. I would recommend to anyone. More

by Kidd.t
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Westcott
Feb 14, 2026 -

Team One Toyota responded

Thank you for sharing your feedback. We’re glad our team made the process easy. We appreciate your recommendation and hope you’re enjoying your Toyota.

February 14, 2026

I can on the lot with wife and she was so impressed with the Matthew Mitchell’s presentation and demo that she sent me back the next day to purchase the vehicle that she had selected. Matthew made my task s More

by Gdadalex63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Mitchell
Feb 14, 2026 -

Team One Toyota responded

It’s great to hear your wife was impressed by our team’s comprehensive presentation. We’re glad we could make buying your used Toyota Highlander so smooth. Thanks for choosing us and enjoy the new ride.

February 11, 2026

No pressure, knowledgeable salesperson great price. Would come back if need another vehicle. Great help with all electronics we have not had before. More

by CharlesSkaggs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Benefield
Feb 11, 2026 -

Team One Toyota responded

We’re delighted to know our team provided a pressure free experience and helped you navigate your new Toyota’s electronics. It’s rewarding to hear that you found our pricing fair and our staff knowledgeable. We look forward to assisting you again when you’re ready for another vehicle.

February 07, 2026

The Salesman told me they put Interior/Exterior paint and fabric protection on every (used) vehicle and charged us $1,895.00. He admits 2 days later it wasn't done at all and Gen Mgr tells us we only get 1/ More

by kimmieharris61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Spencer Harris
Feb 12, 2026 -

Team One Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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